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Hello from Russia. [7]

  • KotBegemot
  • 2019.02.10 19:47 (UTC+0)
  • 조회수 597


At this forum there is at least one person, from Smilegate, who will be able to support the conversation and talk with the client of their company?

댓글 7

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    OFFICIALSTOVE
    2019.02.11 01:24 (UTC+0)
    Hello,This is STOVE
    Please tell us your problem and we will do our best to assist you as soon as possible.
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    작성자 2019.02.11 21:58 (UTC+0)
    Hello kind man. We have a problem with the administration of the game supertank. All the letters that we send through the game do not reach the addressee. All letters that we write to Facebook are ignored. All the topics that we write on the forum regarding our game remain unanswered. I can list more than 50 problems on the game supertank, but since there is no one responsible person, this is meaningless.
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    작성자 2019.02.12 16:29 (UTC+0)

    Can you help with anything? or will this topic be ignored again? What I propose is to begin to solve the problems of the game gradually, the first thing that is needed now from the side of the smilegate is to respond and engage in dialogue.
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    OFFICIALSTOVE
    2019.02.13 01:46 (UTC+0)
    @KotBegemot 

    Sorry for late response due to delay.
    You may ask us because of cheaters who use an illegal program from Supertank Rumble
    We've reached Supertank Rumble and got the answer that they have updated for banning system based on Mobile Device. Please be aware that Supertank Rumble already know illegal program issue and they try to fix it.

    Sorry for the inconvenience this may have caused you.

    Thank you.
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    작성자 2019.02.14 09:00 (UTC+0)
    Cheaters problem is not the most important! the most important is the lack of feedback from the developer. The game has a strong imbalance and mistakes that make it easy to win. that is what needs to be solved. but this is only possible in dialogue with the community of players. with this i can help.
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    OFFICIALSTOVE
    2019.02.17 23:19 (UTC+0)
    @KotBegemot

    Hello, This is STOVE.
    We fully understand your circumstance and appreciate your advice.
    As we said, STOVE can't help to solve Gaming issue directly from STR because STOVE is publishing Company
    not the Game Developer.
    We will ask STR Gaming Center again regarding Communication issue for you.
    Thank you.   
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    작성자 2019.02.19 17:47 (UTC+0)

    Thanks for the answer. But you do not find it strange that the developer of the game on which the STOVE logo stands is not on the official page of the game, and on this forum?
    If you know these people who made the game, please give them my contact, I want to talk to them about improvements
    and increase sales.

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