Hello! Has the issue you reported been resolved in the meantime? If you are still experiencing the same problem, please try downloading and installing the Microsoft Visual C++ Redistributable Package (x64) and remember to restart your PC. If the issue persists even after the restart, please run the STOVE Log Collector to gather your data. You can then submit a 1:1 inquiry to our Customer Center with the log file attached so we can investigate further and assist you 👉 related notice : https://page.onstove.com/quarter/gb/view/12046417 👉 Customer Center : https://cs.onstove.com/enThank you. Thank you.
Same here I found a workaround go to the STOVE app right click it (this part is important) then run it as administrator You can't open it normally or the bug will happen again Also make sure the app isn't running in the background before trying this It's only a workaround I hope they fix it [ for me it did fix it completely ]
Hello! We sincerely apologize for this serious inconvenience. 😢
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Hello! Has the issue you reported been resolved in the meantime?
If you are still experiencing the same problem, please try downloading and installing the Microsoft Visual C++ Redistributable Package (x64) and remember to restart your PC. If the issue persists even after the restart, please run the STOVE Log Collector to gather your data. You can then submit a 1:1 inquiry to our Customer Center with the log file attached so we can investigate further and assist you
👉 related notice : https://page.onstove.com/quarter/gb/view/12046417
👉 Customer Center : https://cs.onstove.com/enThank you.
Thank you.
Same here I found a workaround go to the STOVE app right click it (this part is important) then run it as administrator You can't open it normally or the bug will happen again Also make sure the app isn't running in the background before trying this It's only a workaround I hope they fix it [ for me it did fix it completely ]
Hello!
We sincerely apologize for this serious inconvenience. 😢
Did you sign in with social media account? Could you sign in again please?