Issues with Epic7 Check-in Shop access in UTC(-) offset countries(Complete)
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Issues with Epic7 Check-in Shop access in UTC(-) offset countries(Complete)




Hello, this is STOVE.


We've identified an issue affecting players in negative UTC offset regions,

including North and South America, preventing them from participating in the event.


This issue stems from an error incorrectly advancing check-in dates by one day,

making users in these regions unable to receive rewards.

  -> 12/04. The Error has been resolved.

 

We'd like to offer our sincerest apology to all our users of the Check-in Exchange, 

and we'll do our best to fix the issue as soon as possible.


Affected players residing in the countries described above who met the check-in requirements will receive rewards automatically,

without the need to submit a report.

   -> Check-in rewards will be sent automatically to users who have logged into the game from 12/2 to 12/5. 
         We will notify you again upon sending all the Check-in rewards. (12/9 Update)

    -> All rewards have been sent to users who have logged into the game. (12/10, UTC+9)
        Once again, we apologize for any inconvenience caused by the issue. (12/11 Update)


We apologize again for the inconvenience the issue has caused with using Epic Seven Check-in Exchange Shop. 

We will continue to update you through this notice.


Thank you.


--------------------------------------------------------------------------


■ Epic Seven Check-in Exchange Shop

- Event Duration : 12.02 00:00 ~ 12.31 23:59

- Users who have a history of playing EpicSeven between 00:00 ~ 23:59

- Event Link(Click)


※Check-in Approval Standards

- If an abnormal closure of the game is suspected, you will not be able to receive check-in rewards.

- Daily rewards are reset at midnight everyday.

- Game play history will be updated after the game has been closed.
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