[Issue] 8/16 (Wed) Known Issues (8/29 Resolved)
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Known Issues

[Issue] 8/16 (Wed) Known Issues (8/29 Resolved)



The Action Anime, OUTERPLANE
Hello, Masters! This is GM Proxxon.


The following issues have been discovered on 8/16 (Wed).
We apologize for any inconvenience that this may have caused.


1. An issue where the displayed Combat Power requirements for Special Request: Ecology Study Stage 12 and Special Request: Identification Stages 11 and 12 differ from their values before the update.

- This is a display issue only, and the actual required Combat Power remains the same as before the update.

   We will do our best to resolve this issue as soon as possible.

   We apologize for any inconvenience this may have caused.

→ This issue has been resolved with the patch that occurred on 8/29 (Tue)


2. An issue where specific packs are being sold at an incorrect price.

- There is an ongoing issue where, following the update on 8/16, certain packs that should be priced at $22.99 are instead listed at $24.99. We have rectified this error and updated the price information accordingly.

   Please note that it might take a bit of time for the correct pricing to take effect. Furthermore, we will be compensating those who purchased the packs at the incorrect price.

   Additional details regarding the compensation will be provided in a separate notice.

   We apologize for any inconvenience this may have caused.

-> You can now purchase the packs at their intended price of $22.99.

We apologize for any inconvenience this may have caused.Additional details regarding the compensation will be provided in a separate notice.


3. An issue where an error occurs when claiming specific weekly mission rewards for the Battle Pass.

- There is an ongoing issue where players are encountering an error preventing the receipt of Battle Pass Points. This error occurs when attempting to claim rewards for the Battle Pass Weekly Mission titled [Clear Upgrade Stone Retrieval 8 times].

   The issue will be fixed in the upcoming update on 8/29. Furthermore, the total of 90 points, which could not be obtained over the course of 2 weeks due to this issue, will be compensated with 450 Ether (provided to all players).

   We apologize for any inconvenience caused.

-> The issue has been resolved by the update on 8/29 (Tue) and players can check the 450 Ether in the mailbox.


4. An issue where the daily mission complete pop-up message for Demiurge Summon Daily Mission is displayed even though the event has ended.

   We are currently looking into the cause of this issue and will resolve it as soon as possible.

→ This issue has been resolved with the patch that occurred on 8/29 (Tue)


Once again we apologize for any inconvenience caused.
We will continue to inform our Masters regarding this issue via this notice.

Thank you.


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