[Notice] Regarding the issue where players couldn't get Guild Buffs(Completed) [2]
The Action Anime, OUTERPLANE
Hello, This is GM Proxxon.
There is an issue where players are given the notice, "You have already received the guild buff today,"
and are unable to receive guild buffs,
even though they did not gain the guild buff from the Hall of Fame or could not receive it due to the missing "Receive Guild Buff" button after 11/2 (Sat).
This issue is scheduled to be fixed during the 11/19 (Tue) Update Maintenance.
It will return to normal after the maintenance,
and we will be sending out a token of our apology to make up for the confusion.
Please see below for more information.
1. Issue
- Players could not obtain Guild Buffs after 11/2 (Sat).
2. Schedule for Fixes
- Will be fixed during the 11/19 (Tue) Update Maintenance
3. Compensation
1) Target
ㄴ All Masters
2) Rewards
ㄴ 300 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days)
ㄴ Claim Period: 11/19 (Tue) after the maintenance ~ 11/24 (Sun) 14:59 (UTC)
We sincerely apologize any inconvenience that this issue may have caused.
We will do our best to provide you with the best service possible.
Thank you.
11/5 (Tue) An additional issue has occurred and is currently being checked.
You can check the rewards in your mailbox,
We will do our best to fix it as soon as possible.
◈ Rewards
- 300 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days)
- Claim Period: 11/5 (Tue) after the maintenance ~ 11/10 (Sun) 14:59 (UTC)
We sincerely apologize any inconvenience that this issue may have caused.
We will notify you through this notice, once this issue has been fixed.
Thank you.
There is an issue where players are given the notice, "You have already received the guild buff today,"
and are unable to receive guild buffs,
even though they did not gain the guild buff from the Hall of Fame or could not receive it due to the missing "Receive Guild Buff" button after 11/2 (Sat).
This issue is scheduled to be fixed during the 11/5 (Tue) Update Maintenance.
It will return to normal after the maintenance,
and we will be sending out a token of our apology to make up for the confusion.
Please see below for more information.
1. Issue
- Players could not obtain Guild Buffs after 11/2 (Sat).
2. Schedule for Fixes
- Will be fixed during the 11/5 (Tue) Update Maintenance
3. Compensation
1) Target
ㄴ All Masters
2) Rewards
ㄴ 300 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days)
ㄴ Claim Period: 11/5 (Tue) after the maintenance ~ 11/10 (Sun) 14:59 (UTC)
We sincerely apologize any inconvenience that this issue may have caused.
We will do our best to provide you with the best service possible.
Thank you.
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yeah still doesn't work.
Well yeah it still does not work