Known Issues : OUTERPLANE ON STOVE

04/09/2025

[Issue] 9/4 (Thu) Known Issues (Added on 9/5 06:10) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where tapping the [Monthly Subscription] icon displays the [Veronica Premium Pack] list ㄴ Please note that no products are purchased. → We are currently looking into this issue. 2. An issue where tapping the “Receive Rewards” button for the [Enhance hero skills N time(s)] Achievement mission displays an “Invalid Request” pop-up and prevents players from claiming the reward. → We are currently looking into this issue. Once again we apologize for any inconvenience caused. We will continue to inform our Masters regarding this issue via this notice. Thank you.

13/08/2025

[Issue] Known Issues Following the 8/12 Update (8/26 03:00 Resolved) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the Event Shop [In the Great New World] Availability Schedule is displayed incorrectly → We are currently looking into this issue. → The issue has been resolved via the patch on 08/14(Thu) 2. An issue where [Send Mail] is unavailable after having a service transfer code issued → Service transfer codes are being issued normally, and we are currently looking into the issue where [Send Mail] is unavailable. → The issue has been resolved via the patch on 08/14(Thu) 3. An issue where banner image of the event dungeon [In the Great New World] is being incorrectly displayed. → If you participated in the event dungeon [In the Great New World] Ranked Challenge and claimed rewards, please note that when it officially reopens on 8/19, your previous progress will not be reset, and you will be able to continue fro

31/07/2025

[Issue] Known Issues Following the 7/28 Update (8/12 08:00 Resolved)

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the event pop-up would appear every time certain Masters moved to the lobby → We are currently looking into this issue. → The issue has been resolved via the patch on 08/12(Tue) 2. An issue where the Stamina consumed when starting a [Monad Gate] exploration is not applied toward the Stamina required as entry currency for [Irregular Pursuit Operation] → An issue where 30 Stamina consumed when starting a Monad Gate exploration is not applied toward the 250 Stamina required to create a [Location Tracker] → We are currently looking into this issue. → The issue has been resolved via the patch on 08/12(Tue) 3. An issue where infinite loading occurs upon entering Monad Gate on some accounts → We are currently looking into this issue. → The issue has been resolved via the patch on 08/12(Tue) Once again we apo

16/07/2025

[Issue] Known Issues Following the 7/14 Update (7/29 02:00 Resolved) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the [Monad Report] Level 45 reward title is displayed differently from the actual title given → Correct title: [Balance of the Worldline] → We are currently looking into this issue. → The issue has been resolved via the patch on 07/29(Tue) 2. An issue where the condition for [Change Title] – [Balance of the Worldline] is displayed incorrectly → Actual condition: Reach Monad Report Level 45 → We are currently looking into this issue. → The issue has been resolved via the patch on 07/29(Tue) 3. An issue where unobtainable titles are displayed in the [Change Title] list → [Report Complete], [Mission Complete] → We are currently looking into this issue. → The issue has been resolved via the patch on 07/29(Tue) 4. An issue where the skill descriptions for the Skyward Tower: Hard 24F boss [Laplace] and the

02/07/2025

[Issue] Known Issues Following the 6/30 Update (7/15 04:00 Resolved) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the [Clear All Event Missions] mission in “Splashing in the Sky, Iota World” appears as completed on some accounts → We are currently looking into this issue. → The issue has been resolved via the patch on 07/07(Mon) 2. An issue where the rewards for Stages 2 and 3 of Eva’s Guide Quest are incorrectly displayed as “Pieces of Rhona” on some accounts → We are currently looking into this issue. → The issue has been resolved via the patch on 07/15(Tue) 3. An issue where the name of Liselotte’s Exclusive Equipment is displayed incorrectly → We are currently looking into this issue. → The issue has been resolved via the patch on 07/07(Mon) 4. An issue where Gnosis Nella with the [Undefeated Leader] costume disappears and reappears when using Skill 1 → We are currently looking into this issue. → The issue ha

17/06/2025

[Issue] Known Issues Following the 6/16 Update(7/1 03:00 Resolved)

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where sorting is not applied correctly when [Gear Preset] is fully expanded → We are currently looking into this issue. → The issue has been resolved via the patch on 07/01(Tue) 2. An issue where the game intermittently crashes when clearing Stage 10 or higher of [Special Request: Identification - Light]. → We are currently looking into this issue. → The issue has been resolved via the patch on 07/01(Tue) Once again we apologize for any inconvenience caused. We will continue to inform our Masters regarding this issue via this notice. Thank you.

05/06/2025

[Issue] Known Issues Following the 6/3 Update (Resolved 6/17)

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where infinite loading occurs upon entering Monad Gate on some accounts → We are currently looking into this issue. → The issue has been resolved via the patch on 06/10(Tue) 2. An issue where the [Profile Frame: True Archdemon] is not applied when equipped → We are currently looking into this issue. → The issue has been resolved via the patch on 06/10(Tue) 3. An issue where players cannot change artifacts or make progress under certain conditions in [The Archdemon's Ruins] → We are currently looking into this issue. → The issue has been resolved via the patch on 06/10(Tue) 4. An issue where Maxwell's exclusive equipment effect, "Increases the Attack and Defense of ally Mages," is not applied correctly → We are currently looking into this issue. → The issue has been resolved via the patch on 06/10(Tue) 5. An

20/05/2025

[Issue] Known Issues Following the 5/19 Update(Resolved 6/4) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the character Demiurge Luna character dies during auto-battle with the Story team in [Chasing the Moonlight of the End] Chapter 12, preventing the mission from being cleared normally. → We are currently looking into this issue. → The issue has been resolved via the patch on 05/20(Tue) 2. An issue where the Event Coin acquisition rate in [Chasing the Moonlight of the End] is not displayed correctly. (Correct rate: 30%) → We are currently looking into this issue. → The issue has been resolved via the patch on 05/20(Tue) 3. An issue where the [Complete all weekly missions of the Monad Gate] mission is not being marked as complete when clicking the Receive all button in the [Monad Gate] Weekly Exploration Missions → We are currently looking into this issue. → The issue has been resolved via the patch on 0

08/05/2025

[Issue] Known Issues Following the 5/6 Update (6/4 Partially Resolved) [3]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where New User Missions and Rewards were not given to existing users → This only occurs if there is no login during 14 days of character creation. → Submit a request through [1:1 Inquiry], and we will check and deliver the rewards. We apologize for the inconvenience. 2. An issue where certain accounts are unable to complete the "Defeat the Doppelgänger 10 times" and "Defeat the Doppelgänger 20 times" missions in the "To my dear, Congratulations!" event dungeon. → We are currently looking into this issue. → The issue has been resolved via the patch on 05/09 (Fri) 3. An issue where on certain accounts, selecting Eva's Guide Quest – Obtain Rhona [Go] results in an error message and prevents reward collection. → We are currently looking into this issue. → The issue has been resolved via the patch on 06/04 (Wed)

23/04/2025

[Issue] Known Issues Following the 4/21 Update(5/7 Resolved)

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where a red dot continues to appear in the ‘Adventure → Survey Hub’ menu. → We are currently looking into the issue. → The issue has been resolved via the patch on 5/7 (Wed) 2. An issue where the item description for [Luna Profile Frame: Wandering Knight] was incorrectly displayed. - Correction: [Golden Break Step-Up III] → [Golden Break Step-Up IV] → The issue has been resolved via the patch on 04/24(Thu) 3. An issue where the skill description of Blazing Knight Meteos “You Must be the Enemy...” is displayed incorrectly in stages 7-10 of Special Request: Identification. → The issue has been resolved via the patch on 5/7 (Wed) 4. An issue where entering the Irregular Infiltration Operation resets the purchase count in Golden Break Mayhem event → This issue only occurs for players who have unlocked Irregular

08/04/2025

[Issue] Known Issues Following the 4/7 Update (4/22 Resolved)

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the daily additional reward count was displayed incorrectly when retrying or progressing to the next stage after the first clear of Upgrade Stone Retrieval (Stage 1). → The rewards were granted correctly, but the display was incorrect. → The issue has been resolved via the patch on 4/22 (Tue) 2. An issue where the "Reduces efficiency of Priority increase effects of the enemy" was not applied when 4★ Demiurge Vlada dies or resurrects. → We are currently looking into the issue. → The issue has been resolved via the patch on 4/22 (Tue) Once again we apologize for any inconvenience caused. We will continue to inform our Masters regarding this issue via this notice. Thank you.

25/03/2025

[Issue] Known Issues Following the 3/25 Update (Resolved 4/8) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue at GPG a red dot continues to appear in the lobby even after all items in the shop have been purchased. 2. An issue where the +10 enhancement effect for Maxwell's exclusive gear not functioning properly. → The issue has been resolved via the patch on 4/8 (Tue) 3. An issue where a part of description from help information for ‘Irregular Pursuit Operation’ not matching actual specifications. → The issue has been resolved via the patch on 4/8 (Tue) 4. An issue where the relic Blessing of Wind does not install when obtaining Vitality of Lightning after acquiring Blessing of Wind on Floor 3 of [Irregular Infiltration Operation]. → The issue has been resolved via the patch on 4/8 (Tue) Once again we apologize for any inconvenience caused. We will continue to inform our Masters regarding this issue via this notice

11/03/2025

[Issue] Known Issues Following the 3/11 Update (Resolved 3/25) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. [Achievement] - Black screen after spending 100 or 300 Stamina and unable to proceed under certain circumstances. → Android: Press the back button on your device to return to the game. → iOS: After reconnecting to the game, you can use the game normally. → The issue has been resolved via the patch on 03/25(Tue) 2. An issue where Kuro’s Exclusive Equipment Effect functioning differently from the intended design. → We are currently looking into the issue. → The issue has been resolved via the patch on 03/12(Wed) 3. An intermittent issue where free reward from ‘Mirsha Adventure Pack 1’ cannot be obtained after clearing Normal Adventure Season 1. → ‘Mirsha Adventure Pack 1 - Clear Season 1’ product will be temporarily removed from the shop until the issue is resolved. → The issue has been resolved via the patch on 03/12

25/02/2025

[Issue] Known Issues Following the 2/25 Update (Resolved 3/11) [2]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where substats for certain gears from ‘Irregular Extermination Project’ being incorrectly applied. 2. An issue where Rico's Secret Shop incorrectly displays the Normal Recruit Ticket and shows an error message when trying to purchase it. → The issue has been resolved via the patch on 2/4 (Tue) 3. An issue where certain dungeons featuring the monster [Kappa] cause infinite loading upon entry. → Affected Areas: Normal Season 3 Chapter 2-5 / Hard Season 3 Chapter 2-4. → The issue has been resolved via the patch on 2/4 (Tue) 4. An issue where hero deployment effects are not being applied when deploying 4+★, 5+★, or 5++★ heroes for ‘Terminus Isle Exploration’. → The issue has been resolved via the patch on 2/4 (Tue) 5. An issue where using Level 3 Skill Burst is unavailable from ‘Eva's Tactical Guide → Step 4. H

11/02/2025

[Issue] Known Issues Following the 2/11 Update (Resolved 2/25)

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where skill damage of the hero ‘Kappa’ being applied based on Attack instead of Defense. → This issue does not apply for dual attack and skill chain. → The issue has been resolved via the patch on 02/25(Tue) 2. An issue where entering ‘Elemental Tower → Fire Tower 50F’ is unavailable from being stuck on loading screen. → We are currently looking into this issue. → The issue has been resolved via the patch on 02/25(Tue) 3. An issue where purchasing extra stamina displays a prompt stating ‘Clear Tickets’. → It’s a display error and clear tickets have been removed from the game. The text will be corrected in the upcoming maintenance. 4. An issue where discount rate of the shop item ‘(Limited) Chocolate Squad I’ is incorrectly denoted. → The discount rate should be 800% and we will be correcting the issue as so

31/01/2025

[Issue] Known Issues Following the 1/24 Update (2/11 Resolved) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the repurchase period for the [3★ Hero Piece Exchange Ticket] item in 'Resource Shop > Friendship Point' is incorrectly applied to some owners. → We're checking the details and have suspended the sale of this item temporarily. → The issue has been resolved via the patch on 2/4 (Tue) 2. An issue where team formation info for Joint Challenge Ranking being replaced by the latest team that was used for ‘Sweep’ feature. → We are currently looking into this issue. → The issue has been resolved via the patch on 2/4 (Tue) 3. An issue when the transcendence of a hero ‘Gnosis Beth’ is lower than 6 stars, duration of her buff, ‘Retribution's Dominion’, not being displayed, and its effect not ceasing after the right amount of intended duration. → The issue has been resolved via the patch on 2/11(Tue) Once again w

14/01/2025

[Issue] Known Issues Following the 1/14 Update (Resolved 1/24) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where team formations created before 1/14 maintenance for Irregular Pursuit Operations being incorrectly displayed. → It’s a display issue which only affects the icons and the battle will be conducted accordingly with previously created formations. We apologize for the inconvenience caused. → The issue has been resolved via the patch on 1/24 (Fri) 2. An issue related to [Auto sale/dismantle] after clearing or sweeping a dungeon has been detected, and the function is temporarily locked. → We are currently investigating the issue , and it will be unlocked once the issue has been resolved. → The issue has been resolved via the patch on 1/24 (Fri) 3. An issue where Experience / Gold buff icons are incorrectly displayed in some Challenge contents. → Other than the events announced in official community, rest of

30/12/2024

[Issue] Known Issues Following the 12/30 Update (Resolved 1/24) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where equipping gear by selecting preset from ‘Manage Gear’ menu displays overlapped icons of gears. → It’s a display issue and stats applied will follow the lastly equipped gear. We apologize for any inconvenience this may have caused. → The issue has been resolved via the patch on 1/14 (Tue) 2. An issue where killed enemies do not disappear if killed by Detonation damage (Display issue where enemies . → Affected Heroes: Gnosis Beth, Vlada → It's a display issue and enemies are actually properly killed. We are currently looking into this issue. → The issue has been resolved via the patch on 1/24 (Fri) 3. An issue where the +10 buff of Gnosis Nella's exclusive equipment did not apply when using a Skill Burst. → We are currently looking into this issue. → The issue has been resolved via the patch on 1/14 (Tu

17/12/2024

[Issue] Known Issues Following the 12/17 Update (Resolved) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the exclusive wallpaper disappears when clicking the Back button after accessing the following path: Holy Night's Blessing Dianne Hero Information → Gear → Random Gear → Gear Growth ㄴ Please note that this issue occurs only once and will display correctly when moving to the Lobby → Hero Information. 2. An issue where purchasing multiple ‘Ether Blades’ or ‘Ether Amulets’ from ’Resource Shop → Arena’ results only single one of those items. → The issue has been resolved via the patch on 12/18 (Wed) 3. An issue where the character is abnormally displayed when the MVP after a battle is 'Holy Night's Blessing Dianne.' → The issue has been resolved via the patch on 12/30 (Mon) 4. An issue where the description of the skill [Applause] used by the monster [Blockbuster] in the → The issue has been resolved via

04/12/2024

[Issue] Known Issues Following the 12/4 Update (Resolved 12/17) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the Guild Raid Special Entry Ticket is incorrectly displayed as a Normal Ticket on the Guild Board after reconnecting. ㄴ An issue when the Guild Raid Special Entry Ticket is displayed incorrectly on the Guild Board but functions normally when entering the Guild Raid. → We are currently looking into this issue. → The issue has been resolved via the patch on 12/17 (Tue) 2. An issue where the sorting order of guilds displayed when joining a guild differs from the intended design. → We are currently looking into this issue. → The issue has been resolved via the patch on 12/17 (Tue) 3. An issue where the ’End of the Guild Raid' pop-up message is displayed as the Guild Raid starts. ㄴ Despite the pop-up message, Guild Raid continues normally. → We are currently looking into this issue. → The issue has been r

19/11/2024

[Issue] Known Issues Following the 11/19 Update(Resolved 12/4)

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where the effect of Demiurge Vlada's Skill Burst 3 slash is displayed incorrectly while she's wearing the Maid of the Reversed World costume → The issue has been resolved via the patch on 11/21 (Thu) 2. An issue where the exclusive background is displayed incorrectly upon Hilde's use of her Ultimate Skill → The issue has been resolved via the patch on 11/21 (Thu) 3. An issue where Hilde's Race is incorrectly displayed as human (Correct display: fiend) → The issue has been resolved via the patch on 11/21 (Thu) 4. Unable to purchase New User's Day Packs under certain conditions → The issue has been resolved via the patch on 11/21 (Thu) 5. An issue where some of the passive effects of the [World Boss Senior League] - Dahlia/Gnosis Dahlia were displayed incorrectly, not matching its actual specifications. → The

05/11/2024

[Issue] Known Issues Following the 11/5 (11/19 Resolved)

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where players are unable to receive guild buffs → The issue has been resolved via the patch on 11/19 (Tue) 2. An issue where players are unable to progress with battles in certain situations after forming a team including Rey and a hero that can perform a Dual Attack. - We are currently investigating an issue where players are unable to progress with battles after Rey performs a Dual Attack on the enemy at the very back. → The issue has been resolved via the patch on 11/05(Tue) 3. An issue where under certain conditions, clearing Special Requests at Stage 11 or higher causes the game to return to the login screen. - We are currently looking into this issue. → The issue has been resolved via the patch on 11/06(Wed) 4. An issue where 'Operating System (Accessory)'s unique effect, Irregular Inspection, is appl

22/10/2024

[Issue] Known Issues Following the 10/22 (10/22 Resolved) [1]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where infinite loading occurs when entering certain stages of [Adventure] - Season 2 - We are currently looking into the issue of infinite loading and the display of an abnormal team formation screen when entering Season 2 Hard 1-1 / 1-2 / 1-3 / 1-4 / 1-8 / 2-5 / 2-6 / 2-7 / 2-9 / 2-10. → The issue has been resolved via the patch on 10/22(Tue) Once again we apologize for any inconvenience caused. We will continue to inform our Masters regarding this issue via this notice. Thank you.

08/10/2024

[Issue] Known Issues Following the 10/8 (10/22 Resolved) [2]

The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The following issues have been discovered. We apologize for any inconvenience that this may have caused. 1. An issue where completing the Night of the Living Soulslayer event missions does not count toward the "All event missions cleared" section, and the gauge is not increasing. - While the gauge is being properly reflected in the bottom left corner of the event main screen, we are currently investigating an issue where the "All event missions cleared" count and gauge are not updating in the [Event Mission]. → The issue has been resolved via the patch on 10/11 (Fri) 2. An issue where the hair color is displayed incorrectly when equipping certain costumes - We are currently investigating an issue where the hair color is displayed incorrectly when equipping the Bourgeois Summer Valentine costume. → The issue has been resolved via the patch on 10/11 (Fri) 3. An issue where some mission names in the Night of the Living Souls

STOVE OUTERPLANE

09/23 (Tue) Service Transfer Update Notice (10/01 06:00 Edited) [2]