Announcements
[Maintenance] 1/15 (Wed) Patch Notice (Completed)
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We will carry out a patch to fix issues in the game. Please note that players mayexperience some server instability during this time. We kindly ask for your understanding.Please see below for more information. ◈ Patch Schedule - 1/15(Wed) 06:00 ~ 06:15 UTC ※ It will be applied sequentially within the specified timeframe. ◈ Details - An issue in the game will be fixed. ㄴ An issue where Hero Pieces obtained from ‘Defeat the Doppelgänger’ with sweeping feature are not added to the inventory. ㄴ An issue where a red dot continues to appear in the ‘Shop → Free items/Transcend Packs’ menu. ㄴ An issue where Experience / Gold buff icons are incorrectly displayed in some Challenge contents. ㄴ An issue where animation of World Boss [Hard] ‘Harshna’ being incorrectly applied. ㄴ An issue where game freezes after clearing World Boss. ㄴ An issue where 6 Transcendence effect for Gnosis Beth being applied differently from skill descriptio
[Notice] Regarding the Issue of Incorrectly Distributed 'Joint Challenge Coins
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. It has come to our attention that certain Masters received an abnormally large number of Joint Challenge Coins. This issue was addressed with a patch on 1/8 (Wed) 04:00 UTC. We have conducted a thorough investigation into the incorrect coin distribution, and measures will be taken to recover incorrectly granted coins and compensation process for Masters who participated in the Joint Challenge content. Please see the details below for more information regarding this matter. ◈ Measures for the Joint Challenge Coin Issue 1) Details - All Masters who participated in the Joint Challenge content from the period when the issue occurred (1/8–) to before the maintenance(–1/14) - Players who did not participate in Joint Challenge content during this period will not be affected. 2) Measures - 19,670 coins, the maximum number that can be used from 1/8 to before the maintenance, will be distributed to all Masters who participated in the Joint
[Maintenance] 1/13 (Mon) Update Maintenance (Complete) [5]
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We would like to inform you that the update maintenance ended on 1/14 (Tue) 06:30 UTC We want to thank our Masters for their patience and understanding during the maintenance. ◈ Maintenance Compensation - Compensation: 300 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days) - Claim Period: 1/14 (Tue) after the maintenance ~ 1/15 (Wed) 14:59 (UTC) please update to the latest version (v 1.2.7) for a more stable service. ※ If the update does not appear in your store, please see below! ◈ How to Update [iOS] 1) Please search for [OUTERPLANE] on the App Store, then download and install the update. 2) If the latest update does not display in your app store, please restart your device and check again. [Android] 1) Go to [Google Play Store > tap the profile icon on the top left of the screen > Manage apps & device] and tap on the update button next to OUTERPLANE 2) If the latest update does not display in your Google
[Maintenance] 1/8 (Wed) Patch Notice (Added on 01/08 3:59)(Completed)
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. ◈ Details -Fixed an issue where Joint Challenge Coins being incorrectly distributed. → Incorrectly distributed Joint Challenge Coins will be deducted accordingly. We apologize for the inconvenience and will post the details with additional announcement. We will carry out a patch to fix issues in the game. Please note that players may experience some server instability during this time. We kindly ask for your understanding. Please see below for more information. ◈ Patch Schedule - 1/8(Wed) 04:00 03:59 UTC ~ ◈ Details - An issue in the game will be fixed. Notice - Players may experience some server instability. Once the patch is distributed, additional data will be downloaded when you log in again. - After downloading the patch, you will be able to access the game's improved function. We sincerely apologize for any inconvenience caused. We will continue doing our best to provide you with the best service possible. Thank you
[Maintenance] 1/3 (Fri) Patch Notice (Completed)
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We will carry out a patch to fix issues in the game. Please note that players mayexperience some server instability during this time. We kindly ask for your understanding.Please see below for more information. ◈ Patch Schedule - 1/3(Fri) 09:00 UTC ~ ◈ Details - An issue in the game will be fixed. ㄴ An issue where battle in Skyward Tower (Very Hard) could not progress after the boss monster "Mero" used a skill ※ This issue may also occur with other heroes during battles after the patch. We will investigate and address it as quickly as possible. ㄴ An issue where enemies killed by Gnosis Beth's detonation damage would not disappear when defeated ㄴ Fixed an issue where players are unable to progress with battles when the hero Aer uses the [Trainer Aer] costume and ultimate Notice - Players may experience some server instability. Once the patch is distributed, additional data will be downloaded when you log in again. - After d
[Notice] Completed Compensation for Shortened December Battle Pass Period
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. Due to the December final week update schedule being moved forward, compensation was distributed for the unused remaining Battle Pass period. Please see below for more details. ◈ Completed Compensation for Battle Pass 1) Eligibility - Masters who purchased the Battle Pass between 12/17 (Tue) 10:00 and 12/30 (Mon) 00:00 (UTC) 2) Details - Compensation Distribution for the Unclaimed Period 3) Claim Period - 01/02/2025 09:00 - 01/09/2025 08:59 (Please check your in-game mailbox) After checking the above information, affected Masters are requested toplease make sure to claim your compensation before the period concludes. Thank you.
New Year's Step-Up Pack5 Purchase Reward Demiurge Selection Chest Notice [3]
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. We would like to inform you about the issue with the Demiurge Selection Chest from the New Year's Step-Up Pack Stage 5 purchase reward. There has been an issue where the chest cannot be claimed if all Demiurge heroes, excluding Gnosis Beth , have been transcended to 6★. Additionally, due to insufficient product information, some Masters may have expected to receive Gnosis Beth and made their purchase under that assumption. We sincerely apologize for any confusion caused. To minimize inconvenience, we are offering a refund through the 1:1 Inquiry system for the affected Masters. Refunds are available for the following. ■New Year's Step-Up Pack Stage 5 Purchase Reward Demiurge Selection Chest Notice 1)Eligibility Masters who purchased the New Year's Step-Up Pack Stage 5 and have already transcended all Demiurge heroes (except Gnosis Beth) to 6★ (after the 12/30/24 maintenance - before notice). 2) Refund Process: Please submit a requ
[Maintenance] 12/30 (Mon) Patch Notice
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We will carry out a patch to fix issues in the game. Please note that players mayexperience some server instability during this time. We kindly ask for your understanding.Please see below for more information. ◈ Patch Schedule - 12/30 (Mon) 10:20 ~ UTC ◈ Details - An issue in the game will be fixed. ㄴ Corrected the notice regarding Demiurge Selection Chest issue ㄴ Fixed a bug where motion did not work properly when wearing the "Ninja of Apocalypse Edelweiss" costume. Notice - Players may experience some server instability. Once the patch is distributed, additional data will be downloaded when you log in again. - After downloading the patch, you will be able to access the game's improved function. We sincerely apologize for any inconvenience caused. We will continue doing our best to provide you with the best service possible. Thank you.
[Notice] Response & Compensation Regarding Guild Buff Issue After 12/25 (Wed)
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. First, we sincerely apologize for the inconvenience caused by the inability to receive guild buffs. Since 12/25 (Wed), there has been an issue where the Receive Guild Buff button was not displayed, and buffs could not be obtained. We initially informed Masters through the known issues notice that it would be resolved during the 12/30 (Mon) update maintenance. However, this issue will be resolved after the [The Frost Legion] season ends. We deeply apologize for not being able to complete the fix within the previously announced timeline, and as a token of our apology, we will be providing the following compensation. Please see below for more information. ◈Issue - Players could not obtain Guild Buffs after 12/25 (Wed). ◈Schedule for Fixes - [The Frost Legion] will be restored after the season ends ◈ Reward Distribution 1) Eligibility ㄴ All Masters 2) Rewards Details ㄴ 300 Ether (Delivered to your in-game mailbox, Storage Period: 7 Da
[Notice] 12/30 (Mon) Battle Pass Details [3]
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. We would like to provide information regarding the newly added Battle Pass following the update on 12/30 (Mon). Please see below for more details. ◈ Battle Pass Details - Sales period: 12/30 (Mon) after the maintenance ~ 1/23 (Fri) 22:00 UTC - Details: During this period, the ‘Goddess of Fortune Kappa’ will be available for sale. - How to Purchase: To purchase, go to the Lobby and tap the rolling banner at the bottom left corner. ※ Costumes can only be equipped if you own the corresponding hero. ※ Players will be able to obtain 'Goddess of Fortune Kappa' Costume by purchasing the Special Pass. Item Purchase Limit Price Goddess of Fortune Kappa Once per account Premium: 10.99 USD Special: 19.99 USD We hope for your continued interest and support! Thank you.
[Maintenance] 12/29 (Sun) Update Maintenance (Completed) [3]
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We would like to inform you that the update maintenance ended on 12/30 (Mon) 06:00 UTC We want to thank our Masters for their patience and understanding during the maintenance. ◈ Maintenance Compensation - Compensation: 300 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days) - Claim Period: 12/30 (Mon) after the maintenance ~ 12/31 (Tue) 14:59 (UTC) please update to the latest version (v 1.2.67) for a more stable service. ※ If the update does not appear in your store, please see below! ◈ How to Update [iOS] 1) Please search for [OUTERPLANE] on the App Store, then download and install the update. 2) If the latest update does not display in your app store, please restart your device and check again. [Android] 1) Go to [Google Play Store > tap the profile icon on the top left of the screen > Manage apps & device] and tap on the update button next to OUTERPLANE 2) If the latest update does not display in your Go
[Notice] Maintenance Schedule Change Due to Smilegate HQ Holiday on 12/31
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. Due to the holiday closure of Smilegate Headquarters on 12/31 (Tue), we regret to inform you that the regular update will be rescheduled to 12/30 (Mon). We sincerely apologize for any inconvenience caused by this sudden schedule change. Details regarding the update and maintenance schedule will be provided by 12/27 (Fri). Additionally, the end dates for content and events originally set to conclude during the maintenance on 12/31 (Tue) will also be adjusted as outlined below. Please see below for more details. ■ Maintenance Schedule Before 24/12/30 (Mon) After 24/12/29 (Sun) ■ Affected Content * Drop Rate Up Before 24/12/17 (Tue) after the maintenance – 24/12/31 (Tue) before the maintenance After 24/12/17 (Tue) after the maintenance – 24/12/30 (Mon) before the maintenance Target Heroes Caren * Battle Pass Sales Period Before 24/12/17 (Tue) 00:00 – 12/30 (Mon) 22:00 UTC After 24/12/17 (Tue) 00:00 – 12/29 (Sun) 22:00 UTC Pass Period
[Maintenance] 12/20(Fri) Patch Notice (Added on 12/20 8:40) (Completed)
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We would like to inform you that the update has been postponed due to a side effect occurred during testing.We will notify you again after the resumption. We will carry out a patch to fix issues in the game. Please note that players may experience some server instability during this time. We kindly ask for your understanding. Please see below for more information. ◈ Patch Schedule - 12/20(Fri) 06:30 ~ 09:10 ~ UTC (Completed) ◈ Details - An issue in the game will be fixed. ㄴ An issue where some tutorial text in Adventure → Season 3 Episode 2 is being displayed incorrectly Notice - Players may experience some server instability. Once the patch is distributed, additional data will be downloaded when you log in again. - After downloading the patch, you will be able to access the game's improved function. We sincerely apologize for any inconvenience caused. We will continue doing our best to provide you with the best service p
[Maintenance] 12/18 (Wed) Patch Notice(Completed)
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We will carry out a patch to fix issues in the game. Please note that players mayexperience some server instability during this time. We kindly ask for your understanding.Please see below for more information. ◈ Patch Schedule - 12/18 (Wed) 06:10 ~ UTC ◈ Details - An issue in the game will be fixed. ㄴ An issue where purchasing multiple ‘Ether Blades’ or ‘Ether Amulets’ from ’Resource Shop → Arena : Undelivered items will be sent on 12/31(Tue) update. Notice - Players may experience some server instability. Once the patch is distributed, additional data will be downloaded when you log in again. - After downloading the patch, you will be able to access the game's improved function. We sincerely apologize for any inconvenience caused. We will continue doing our best to provide you with the best service possible. Thank you.
[Notice] 12/17 (Tue) Battle Pass Details [3]
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. We would like to provide information regarding the newly added Battle Pass following the update on 12/17 (Tue). Please see below for more details. ◈ Battle Pass Details - Sales period: 12/17 (Tue) after the maintenance ~ 12/30 (Mon) 22:00 UTC - Details: During this period, the ‘Cozy Winter Night Caren’ will be available for sale. - How to Purchase: To purchase, go to the Lobby and tap the rolling banner at the bottom left corner. ※ Costumes can only be equipped if you own the corresponding hero. ※ Players will be able to obtain ' Cozy Winter Night Caren' Costume by purchasing the Special Pass. Item Purchase Limit Price Cozy Winter Night Caren Once per account Premium: 10.99 USD Special: 19.99 USD We hope for your continued interest and support! Thank you.
[Maintenance] 12/16 (Mon) Update Maintenance (Completed) [1]
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We would like to inform you that the update maintenance ended on 12/17 (Tue) 04:00 UTC We want to thank our Masters for their patience and understanding during the maintenance. ◈ Maintenance Compensation - Compensation: 200 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days) - Claim Period: 12/17 (Tue) after the maintenance ~ 12/18 (Wed) 14:59 (UTC) please update to the latest version (v 1.2.65) for a more stable service. ※ If the update does not appear in your store, please see below! ◈ How to Update [iOS] 1) Please search for [OUTERPLANE] on the App Store, then download and install the update. 2) If the latest update does not display in your app store, please restart your device and check again. [Android] 1) Go to [Google Play Store > tap the profile icon on the top left of the screen > Manage apps & device] and tap on the update button next to OUTERPLANE 2) If the latest update does not display in your Go
[Maintenance] 12/10 (Tue) Patch Notice
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We will carry out a patch to fix issues in the game. Please note that players may experience some server instability during this time. We kindly ask for your understanding. Please see below for more information. ◈ Patch Schedule - 12/10 (Tue) 08:30 ~ UTC ◈ Details - An issue in the game will be fixed. ㄴ Fix the issue where some items do not appear after enhancing the Sharp Adventurer's Talisman Notice - Players may experience some server instability. Once the patch is distributed, additional data will be downloaded when you log in again. - After downloading the patch, you will be able to access the game's improved function. We sincerely apologize for any inconvenience caused. We will continue doing our best to provide you with the best service possible. Thank you.
[Maintenance] 12/05 (Thu) Patch Notice
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We will carry out a patch to fix issues in the game. Please note that players may experience some server instability during this time. We kindly ask for your understanding. Please see below for more information. ◈ Patch Schedule - 12/05 (Thu) 06:00 ~ 07:00 UTC ※ It will be applied sequentially within the specified timeframe. ◈ Details - An issue in the game will be fixed. ㄴ The issue where effect is not being displayed when placing holy artifact in Irregular Infiltration Operation. ㄴ An issue where the Irregular Sample is not reset under certain conditions after moving to the Irregular Infiltration Operation [Floor]. ㄴ An issue where subtitles are not properly displayed in cutscenes of some Side Stories. Notice - Players may experience some server instability. Once the patch is distributed, additional data will be downloaded when you log in again. - After downloading the patch, you will be able to access the game's improv
[Maintenance] 12/3 (Tue) Update Maintenance(Completed) [4]
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We would like to inform you that the update maintenance ended on 12/4 (Wed) 06:00 UTC We want to thank our Masters for their patience and understanding during the maintenance. ◈ Compensation for Maintenance Delay - Compensation: 300 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days) - Claim Period: 12/4 (Wed) after the maintenance ~ 12/5 (Thu) 14:59 (UTC) ◈ Maintenance Compensation - Compensation: 300 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days) - Claim Period: 12/4 (Wed) after the maintenance ~ 12/5 (Thu) 14:59 (UTC) please update to the latest version (iOS 1.2.62 / AOS 1.2.61) for a more stable service. ※ If the update does not appear in your store, please see below! ◈ How to Update [iOS] 1) Please search for [OUTERPLANE] on the App Store, then download and install the update. 2) If the latest update does not display in your app store, please restart your device and check again. [Andr
[Notice] Change of Maintenance Schedule Due to Market Review Process Delay [1]
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. We would like to inform you about a potential change in the maintenance schedule, originally scheduled for 12/1(Mon), due to delays in the market review process. Please note that we are actively monitoring the situation concerning the market review process and will commence maintenance as soon as this process is finalized. [Maintenance Schedule] ㄴ Before: 12/2(Mon) 23:30 UTC~ ㄴ After: TBD X/X(X) XX:XX UTC 12/3 (Tue) 23:30 - 12/4 (Wed) 05:00 UTC The Drop Rate Up banners and the sale of Packs scheduled to end will end according to schedule on 12/3 (Tue) 00:00 UTC. The content outlined in the Update Notice from 12/2 (Mon) will be implemented once the maintenance is completed. We apologize for any inconvenience this situation may have caused. We will promptly notify you once the market review process has concluded. Thank you.
[Maintenance] 12/5 (Thu) Patch Notice (Completed) [1]
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We will carry out a patch to fix issues in the game. Please note that players may experience some server instability during this time. We kindly ask for your understanding. Please see below for more information. ◈ Patch Schedule - 12/5 (Thu) 06:00 ~ 07:00 UTC ※ It will be applied sequentially within the specified timeframe. ◈ Details - An issue in the game will be fixed. ㄴ The issue where effect is not being displayed when placing holy artifact in Irregular Infiltration Operation. ㄴ An issue where the Irregular Sample is not reset under certain conditions after moving to the Irregular Infiltration Operation [Floor]. ㄴ An issue where subtitles are not properly displayed in cutscenes of some Side Stories. Notice - Players may experience some server instability. Once the patch is distributed, additional data will be downloaded when you log in again. - After downloading the patch, you will be able to access the game's improve
[Maintenance] 11/21(Thu) Temporary Maintenance (Completed) [1]
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We would like to inform you that the Temporary maintenance ended on 11/21(Thu) 07:00 UTC We want to thank our Masters for their patience and understanding during the maintenance. ◈ Maintenance Compensation - Compensation: 200 Ether (Delivered to your in-game mailbox, Storage Period: 7 Days) - Claim Period: 11/21(Thu) after the maintenance ~ 11/22(Fri) 14:59 (UTC) We apologize for any inconvenience this may cause and appreciate your understanding. We will continue doing our best to provide you with the best service possible. Thank you. The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. We would like to inform you that temporary maintenance is scheduled for 11/21(Thu). Please see the details below for more information. ◈ Maintenance Schedule - 11/21(Thu) 05:00 ~ 07:00 UTC ◈ Details - An issue in the game will be fixed. ㄴ An issue where the effect of Demiurge Vlada's Skill Burst 3 slash is displayed incorrectly
[Notice] 11/19 (Tue) Server Instability Notice (Resolved)
The Action Anime, OUTERPLANE Hello, Masters! This is GM Proxxon. The issue regarding the server's instability has been resolved. Please see below for more detailed information. ■ Date and time of correction - 11/19 (Tue) 10:50 UTC Once again we would like to apologize for this issue and we promise to do our best to provide all of our Masters with a more stable service in the future. Thank you.
[Notice] 11/19 (Tue) Battle Pass Details
The Action Anime, OUTERPLANE Hello. This is GM Proxxon. We would like to provide information regarding the newly added Battle Pass following the update on 11/19 (Tue). Please see below for more details. ◈ Battle Pass Details - Sales period: 11/19 (Tue) after the maintenance ~ 12/16 (Mon) 22:00 UTC - Details: During this period, the ‘Maid Vlada of the Reversed World’ will be available for sale. - How to Purchase: To purchase, go to the Lobby and tap the rolling banner at the bottom left corner. ※ Costumes can only be equipped if you own the corresponding hero. ※ Players will be able to obtain ' Maid Vlada of the Reversed World' Costume by purchasing the Special Pass. Item Purchase Limit Price Maid Vlada of the Reversed World Once per account Premium: 10.99 USD Special: 19.99 USD We hope for your continued interest and support! Thank you.