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Issue in which Sweet and Sour Roulette Event Rewards Are Not Delivered (Fixed)



The Stylish Fantasy World!

Hello, this is the Magical Administration.

 

We have detected that the Sweet and Sour Roulette Event rewards are not being delivered.

 

First and foremost, we apologize for any inconvenience that may occur or have occurred while participating in the Sweet and Sour Roulette Event.

We are currently working on identifying the cause and, upon confirming the cause, we will inform you about the rewards that may have not been delivered in a separate announcement.

 

We will do our best to resolve this issue as soon as possible.

 


◈ Issue in which Sweet and Sour Roulette Event Rewards Are Not Delivered

- Issue: After spinning the Sweet and Sour Roulette, the rewards are not being delivered.

- Time of the issue: 9/13/2022 after 21:00 UTC


◈ Sweet and Sour Roulette Event Rewards Are Not Delivered

- Targets affected: Wizards who have not received the event rewards

- Delivery of rewards: The event rewards that have not been delivered will be delivered all at once.

- Schedule: 9/15/2022 01:00 UTC

※ You can check the rewards in your mailbox and, if you still have not received the rewards, please contact us via 1:1 inquiry. 

※ Delivery of rewards is intermittent and may take up to 5 minutes.

 


Thank you for your patience and understanding.

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