Known Issue Following the 6/16 Maintenance (Issues Added)
Magical Atelier
  • 공식 커뮤니티
  • MOBILE
  • Casual
  • 스마일게이트홀딩스

커뮤니티 게시판 글상세

Announcements

글상세

Announcements

Known Issue Following the 6/16 Maintenance (Issues Added) [2]

The Stylish Fantasy World

Greetings, this is the Magical Administration.


Please see below for issues detected following the 6/16 maintenance.

 

We are currently investigating the cause, and we will do our best to fix the issues as quickly as possible.

 


◈ Issues

1) Issue in which the game becomes inaccessible when using the secure folder
- Issue: When running the application while using the secure folder, the game becomes inaccessible.
- Schedule: We will inform you about the maintenance schedule in a separate announcement.
- Temporary fix: Please run the application without using the secure folder.


2) Issue in which the Pack Purchase button is displaying incorrect text
- Issue: When clicking on the purchasing a Pack, the [Purchase] button is displayed as [Acquired].
- Targets affected: All Packs except for the Merlin Pass
※ An additional issue occurs in relation to this issue, in which payment cannot be made.
- Schedule: We will inform you about the maintenance schedule in a separate announcement.

3) Issue in which some text is being displayed in Korean on certain screens
- Issue 1: When reporting a Chat Room in the Room Chat List and when reporting a user in a Chat Room, the reasons for reporting are displayed in Korean.

- Issue 2 : On the Donation screen of a Guild, some text is displayed in Korean.
 

 



Thank you.

댓글 2
알림이 해제되었습니다.

hello i have not been able to play the game since this update, please fix it as i really wanna play, i was just starting my account

Hello, the audio in my game has stopped working since the update. I don't understand how to contact help, or it isn't working properly either. Please help.

Announcements의 글

목록
작성 시간 2022.07.13
image

July Update Schedule

2022.07.13
2022.07.26 02:00 (UTC+0)
작성 시간 2022.06.24
image

Temporary Maintenance to Resolve Purchase Error [2]

2022.06.24
2022.07.18 02:32 (UTC+0)
작성 시간 2022.06.16
image
+3

Known Issue Following the 6/16 Maintenance (Issues Added) [2]

2022.06.16
2022.07.18 02:32 (UTC+0)
작성 시간 2022.06.16
image

49500 Error Pop-up and Login Issue

2022.06.16
2022.06.16 01:34 (UTC+0)
작성 시간 2022.06.14
image

6/16 Routine Maintenance Announcement [1]

2022.06.14
2022.06.17 08:00 (UTC+0)