작성 시간 09.22.2021
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[9/22 18:00 PDT Maintenance Notice]
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Hello players. There will be a scheduled maintenance on 9/22 17:00 PT. Please check below for more information and please remember that you cannot login during the maintenance. [Maintenance Notice] # Period : 9/22 17:00~18:00 PT # Details : 1. Challenge Tower Adjusted- Challenge Tower maximum floor has been adjusted to 140. - Clear Boss each floor and get diverse reward! - More info can be found within the game at Event > Play Mission. 2. Double Gold for Challenge Tower Repeated Completion - You will obtain double the amount of gold at Challenge Tower for repeated completion from after 9/22 maintenance ~ 9/28 06:59 PT. 3. Purchase Event - The event will be valid for 7 days, a total of 7 mission steps. Rewards can be claimed after acquiring the mission objectives. - Depending on the total purchase value, obtain up to 1095 rubies + ★6 premium hero summon ticket + Keys of Awakening - Check Event > Ruby event for more details. 4. 1+1 Ruby/Gold Event - Double rubies/golds for anyone who pur

09.22.2021
2021.09.22 07:00
작성 시간 07.07.2021
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[7/7 18:00 PDT Maintenance Notice]
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Hello players. There will be a scheduled maintenance on 7/7 17:00 PT. Please check below for more information and please remember that you cannot login during the maintenance. [Maintenance Notice] # Period : 7/7 17:00~18:00 PT # Details : 1. Challenge Event Mission - There will be challenge missions that will give you diverse rewards. - More info can be found within the game at Event > Event Mission. 2. Double Gold for Challenge Tower Repeated Completion - You will obtain double the amount of gold at Challenge Tower for repeated completion from after 7/7 maintenance ~ 7/13 06:59 PT. ※ The period for special missions will increases depending on the time of the maintenance. ※ The maintenance may end early or be delayed. ※ Please end the game before maintenance and we cannot help you if there is any errors by not doing so. We are sorry to cause inconvenience due to the maintenance and promise to finish it as fast as possible. Thank you.

07.07.2021
2021.07.07 07:00
작성 시간 03.03.2021

[Maintenance Extended]

[Maintenance Extended] Hello, players! We are sorry to inform you that the maintenance has been extended to 21:00. We are sorry for any inconvenience and thank you for your patience.

03.03.2021
2021.03.03 07:56
작성 시간 02.08.2021
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[2/8 17:00 PT Maintenance Notice]
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Hello players. There will be a scheduled maintenance on 2/8 17:00 PT. Please check below for more information and please remember that you cannot login during the maintenance. [2/8 17:00 PT Maintenance Notice] # Period : 2/8 17:00~18:00 PT # Details : 1. Valentine Event Mission - New event mission from 2/9 03:00 PT to get rewards like Gold, Keys of Awakening, Awakening Crystal and more. - Check Event > Challenge Mission after 2/9 3:00 PT for more details 2. Rune/Equipment/Accessory/Pet Removal Price Discount Event - There will be a discount event for rune/equipment/accessory/pet removal after the 2/9 03:00 PT ~ 2/17 06:59 PT. 3. Valentine’s Day Summon Festival - Participate the event during 2/12 ~ 2/14 PT through the ‘GOH Summon Festival’ UI at the game main lobby. - Check out for more details on the event after the maintenance through the event notice. ※ The period for special missions will increases depending on the time of the maintenance. ※ The maintenance may end early or be delay

02.08.2021
2021.02.08 09:35
작성 시간 02.08.2021

[Notice ]Regarding Guest Accounts after March Version Update

[Notice] Regarding Guest Accounts after March Version Update Hello, this is GOH GM.. GOH is scheduled to update the version on March. However, players who play by guest accounts may lose their account after update. Follow our guide to prevent this issue: ◆[Recommendation] Using Guest Account Please link your account. - For stable gameplay, please link your account to Google, Facebook or other SNS platforms. - When using guest account, the account may be deleted due to device change, deletion of the application and etc. - In order to preserver your account data, please link the account before the March update. ● How to link: - Enter game> lobby >Top right 三 icon> settings > information > link account Thank you ※ If the guest account gets deleted, please note that it will be hard to recover it..

02.08.2021
2021.02.08 07:48
작성 시간 01.15.2021
Announcement

Privacy Policy

SN Games Corporation (“SN Games”) respects the privacy rights of its customers and protects the personal information collected, stored and used in connection with SN Games Corporation products, services and websites (the "Services"). To further this commitment, we have adopted this Privacy Policy ("Privacy Policy") to guide how we collect, store, and use the information you provide us. I. SCOPE OF THIS PRIVACY POLICY This Privacy Policy describes SN Games’s collection and use of your personal information submitted and collected through the Services. The term “Personal Information” as used in this Privacy Policy includes any individually identifiable information about the user, including but not limited to name, address, telephone number, e-mail address or any other identifier of a user, and information concerning that user collected and/or maintained in personally identifiable form. BY INSTALLING, USING, REGISTERING TO OR OTHERWISE ACCESSING THE SERVICES, YOU ARE ACCEPTING THE PRACTICE

01.15.2021
2021.01.15 02:58
작성 시간 01.15.2021
Announcement

Terms of Use

I. BINDING AGREEMENT PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR SERVICES. SN Games Corporation ("we", "our" or "us") operates its website (the "Site"), featuring apps, games and social networks (the "Apps"), and offers certain other features, content, or contests from time to time (collectively, "Additional Features") (the Site, Apps, and Additional Features shall hereinafter sometimes be collectively referred to as the "Services"). This Terms of Use Agreement ("Agreement") includes our policy for acceptable use of the Services and governs your rights, obligations and restrictions regarding your use of the Services. You are only authorized to use the Services if you agree to abide by all applicable laws and this Agreement. This Agreement also incorporates, by this reference, our Privacy Policy which explains how we collect and use your content and information. The Privacy Policy may be updated from time to time, and it can be reviewed at http://sngame.co.kr/privacyGl

01.15.2021
2021.01.15 02:57
작성 시간 12.14.2020

[Notice] 12/14 Temporary Maintenance Notice

[Notice] 12/14 Temporary Maintenance Notice Hello players. Please check below for more details. ■ 12/14 Temporary Maintenance Notice -Schedule: 12/14 22:00 PT ~ 23:00 PT -Details: Server Stabilization ※ You cannot login during the server maintenance. ※ The schedule and details of maintenance can be changed due to internal circumstances. We will do our best to fix the problem as fast as we can. Once again, we are truly sorry for the inconvenience.Thank you

12.14.2020
2020.12.14 08:12
작성 시간 09.29.2020

【Customer Support Holiday Notice】 [1]

1. Period : 9/29 - 10/3 PT 2. Details : Korean holiday absence Please note that while you can still inquire, replies might be later than expected. We will reply as soon as we come back from the break. Thank you and happy holidays

09.29.2020
2020.09.29 09:33
작성 시간 09.16.2020

[Maintenance Done]

[Maintenance Done] Maintenance that began on 9/15 20:15 ended at 22:00 PT. Please update the application and log in. Maintenance Reward: - 250000 Gold - ★6 Premium Hero Select Ticket [x 1] - ★6 Piggy [x5]

09.16.2020
2020.09.16 05:09
작성 시간 09.16.2020

[Notice] Emergency Maintenance

[Notice] Emergency Maintenance Hello players. There will be a emergency maintenance on 9/15 20:15 PT. Please check below for more information and please remember that you cannot login during the maintenance. ■ 9/15 PT Emergency Maintenance Notice - Period: 9/15 20:15 PT ~ - Details: Content reset ※ The maintenance may end early or be delayed. We are sorry to cause inconvenience due to the maintenance and promise to finish it as fast as possible. Thank you."

09.16.2020
2020.09.16 03:17
작성 시간 07.30.2020

[7/29 Maintenance Extended]

[Maintenance Extended] Hello, players! We are sorry to inform you that the maintenance has been extended to 7/29 19:30 PT. We are sorry for any inconvenience and thank you for your patience.

07.30.2020
2020.07.30 01:59
작성 시간 07.16.2020

[Notice] Extended Maintenance Finish Schedule

Hello players. Extended maintenance will be completed at 20:30 PDT. You can play the game once again after the maintenance end. Thank you for your patience. We will do our best to provide an even better service. Thank you.

07.16.2020
2020.07.16 03:17
작성 시간 07.16.2020

[Notice] Maintenance Extended Notice

Hello players. We are sorry to inform you that the maintenance has been extended. We are sorry for any inconvenience and thank you for your patience. We will alert you again as the end time fixed. Thank you.

07.16.2020
2020.07.16 01:42
작성 시간 07.08.2020

[Notice] Emergency Maintenance

[Notice] Emergency Maintenance Hello players. There will be a scheduled maintenance on 7/7 20:10 PT. Please check below for more information and please remember that you cannot login during the maintenance. ■ 7/7 PT Emergency Maintenance Notice - Period: 7/7 20:10 ~ 20:30 PT - Details: Server Stabilization ※ The maintenance may end early or be delayed. We are sorry to cause inconvenience due to the maintenance and promise to finish it as fast as possible. Thank you.

07.08.2020
2020.07.08 03:25
작성 시간 07.02.2020

[Maintenance Done] Maintenance Complete.

[Maintenance Done] Maintenance that began on 07/1, 18:00 ended at 18:20 PDT. Please restart the application and log in.

07.02.2020
2020.07.02 01:22
작성 시간 03.04.2020

[Notice] Emergency Maintenance Over

Hello players. The login issue has been fixed. We have sent compensation for the issue. Please check below for more details. ■ 3/3 Login Issue Reward - Expire Date: 3/4 06:59 PT - Details: Login issue reward - Reward: 250,000 Gold, 6★ Elite Hero Summoning Ticket Thank you for your patience. We will do our best to make sure this does not happen again. Thank you.

03.04.2020
2020.03.04 02:31
작성 시간 03.04.2020

[Notice] Emergency Maintenance Notice

Hello players. We have started an emergency maintenance due to the access denial concerning linked account. Please check below for more details. ■ 3/3 Emergency Maintenance Notice -Schedule: 3/3 17:30 PT ~ Until further notice -Details: Emergency maintenance due to login issues ※ You cannot login during the server maintenance. ※ The schedule and details of maintenance can be changed due to internal circumstances. We will do our best to fix the problem as fast as we can. Once again, we are truly sorry for the inconvenience. Thank you.

03.04.2020
2020.03.04 01:39
작성 시간 08.26.2019

[Notice] Key War & New Package Issue (Fix)

Hello players. The issue concerning Key War has been fixed and can now be played. The new package issue still exists for iOS players and is expected to be fixed by tomorrow. More details will be shown below. [Key War & New Package Issue] Period: Key War issue fixed as of 8/25 PT Details: Issue fix due to error with new update Reward: 6★ Premium Hero Ticket + 200 Keys of Awakening We are truly sorry for the inconvenience and will work harder to provide all players with better service. Thank you.

08.26.2019
2019.08.26 05:13
작성 시간 08.26.2019

[Notice] Key War & New Package Issue

Hello players. The newly added feature, Key War, is currently unusable at the moment. Also the newly added packages cannot be purchased. We are working to find out what the problem is for this issue. We will notify all players through our official communities once this issue has been fixed. Until then, please refrain from using the above content. We are truly sorry for the inconvenience. Thank you

08.26.2019
2019.08.26 01:00
작성 시간 07.11.2019

[Notice] Emergency Maintenance Over

Hello players. The login issue has been fixed. We have sent compensation for the issue. Please check below for more details. ■ 7/11 Login Issue Reward - Expire Date: 7.11 07:59 PT - Details: Login issue reward - Reward: 200 energy, 200K gold Thank you for your patience. We will do our best to make sure this does not happen again. Thank you.

07.11.2019
2019.07.11 09:19
작성 시간 07.11.2019

[Notice] Emergency Maintenance Notice

Hello players. There is an issue within the game concerning logins from 7/11 01:45 PT. Thus, there will be an emergency maintenance to fix the problem. We are sorry for the inconvenience. We will post another notice as soon as the problem has been dealt with. Please check below for more details. [7/11 PT Emergency Maintenance Notice] Period: 7/11 01:45 PT ~ Until further notice Details: Emergency maintenance due to login issues We will do our best to fix the problem as fast as we can. Once again, we are truly sorry for the inconvenience.

07.11.2019
2019.07.11 09:02
작성 시간 06.28.2019

[Notice] Google Play Store Purchase Error Fixed

Hello players. The Google Play Store purchase error has been fixed at 03:00 PT through a mandatory update. Please update the application to apply. (The fixes will apply after updating.) Thank you.

06.28.2019
2019.06.28 11:46
작성 시간 06.28.2019

[Notice] Google Play Store Purchase Error

Hello players. There is an error where purchases will not go through on Google Play Store that has been happening since 6/28 01:00 PT. Please check below for more details. ■ 6/28 PT Google Play Store Purchase Error Notice - Period: 6/28 01:00 PT ~ Until further notice - Details: Purchase error on the Google Play Store We are truly sorry for the inconvenience and are doing our best to fix this problem. We will do our best to make sure that this sort of issue does not occur again. Thank you.

06.28.2019
2019.06.28 09:00