I didn't get a reward

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I didn't get a reward [1]

Jorge9[STOVE82273927]
2018.12.01 17:23 (UTC+0)
조회수 300

I opened an S class box of the tournament, but I didn't get the reward, I just click on "exchange" and it dragged my 2400 points but nothing was handed to me, what can I do?

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GodofHighschool
2018.12.05 05:11 (UTC+0)
Hello and thank you for visiting the STOVE community. Please send us an inquiry to goh@sngames.oqupie.com with a screenshot of your situation so we can get to the bottom of this problem. Thank you and have a nice day. Also, make sure to include your nickname and GUID as well!