FAQs Regarding the Shop
Epic Seven
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FAQs Regarding the Shop




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1. I can't update Epic Seven on the iOS App Store.

2. A Google Play Store error is occurring.


1. I can't update Epic Seven on the iOS App Store.

[Google Play]

When a new update is available, you can proceed with the update through the Google Play Store. 

However, if the update button is not visible in the Google Play Store, please follow the instructions below 

to clear the Google Play Store cache. After doing so, attempt the update again.

 

[Steps]

1.   Open the Settings app on your device.

2.  Tap Apps and notifications > Applications.



3. Tap on Google Play Store.



4. Tap on Storage.



5. Tap Clear Cache and Clear Data.



6. Open Google Play Store again and try updating Epic Seven once more.

 

[iOS]

If the update doesn't occur automatically on the iOS App Store,  

please proceed with the manual update.

 

[How to manually update]

1.   Access the App Store.

2.  Tap the Update button at the bottom.

3.  Tap the Update button next to Epic Seven. 


2. A Google Play Store error is occurring.

If you encounter a Google Play store error,  

please contact the Google Play store customer service center.

 

- If the game download and installation are not proceeding correctly, and you are experiencing failures or error messages

- If the Google Play app is not launching or if you are unable to access your Google Play account and some features



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