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Bug Reports

Can’t recruit the ML i want from the event! [3]

I made it to the part that allows me to select one ML that i want to recruit. I also have enough points and the option to recruit is available. I want to summon Archdemon Mercedes but it wont give me the option. I selected the other ML heroes to see if it will bring up the option and so far every other hero is able to be recruited but her. Whats going on?

댓글 3

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    OFFICIALGM Sez
    2022.11.17 01:32 (UTC+0)

    Dear Heir!
    Sorry for the inconvenience caused!
    Our teams are working on the issue and need some time to figure it out.
    Please don't mind sending the information about your gaming environment to our Epic Seven CS to identify the issue quickly.
    1) in-game name/Server
    2) Device(model)
    3) OS/Version
    We will do our best to resolve the issue! Trust your understanding😣

  • images
    OFFICIALGM Sez
    2022.11.17 08:02 (UTC+0)

    Dear Yarv!
    We are happy to let you know that the issue that some Moonlight heroes from "5⭐ Moonlight hero Headhunting event" were not able to select to recruit is fixed as of 11/17(Thu), thanks to your report.
    Please re-login to Epic Seven and see if you can recruit the desired Moonlight hero.
    We hope you can headhunt the desired hero, and if you still find the problem, please let us know by sending another inquiry.

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    작성자 2022.11.18 16:37 (UTC+0)

    Thank you! That was fast! 

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