Epic Seven


General News

[GM] How to Check Your Moonlight Summon Count (Database Renewed) [44]

  • OFFICIAL Dominiel
  • 2022.04.06 04:07 (UTC+0)
  • 조회수 78193

The summon database has been renewed according to an adjusted summon collection period on 4/14 (Thu).

Players are now able to check their Moonlight Summon Count. Once again, we apologize for any inconvenience caused. 

Adjustments have been made to the method to check your account number, so please make sure to check this notice. 

Thank you for your patience and understanding.

Players are not currently able to access Chatbot due to high traffic. We will perform maintenance on the Moonlight Summon feature in Chatbot and also stabilize it. We are doing our best to fix this issue as soon as possible. We apologize for any inconvenience caused.

Hello, Heirs.

This is GM Dominiel.


On 3/16 (Wed), we announced our plans to make improvements to Moonlight Summon through the Awaken preview.

▶️ Epic Seven 2022 Major Awaken Update


We have set up a Chatbot that will help our players check their Moonlight Summon Count on which the calculation of the number of 4-5★ Moonlight Summon Tickets to be provided is based.

- Summon Data Collection Period: Release of Epic Seven ~ 4/14 (Thu) 02:59 UTC.


 Please Note!

- The data provided by the Chatbot is based on the data collected after the release of Epic Seven until 4/14 (Thu) 02:59 UTC.

- Players will not be able to view the data from Chatbot if the total count for Moonlight Summons is less than 10. 

- Data collected after 4/14 (Thu) 03:00 UTC is not included.

1. Move to the Moonlight Summon Count Page 

▶️ Moonlight Summon Count Page

* We have made an exclusive page on which players will be able to view their Moonlight Summon Count. Players will no longer be able to view their count from the customer service chatbot. Please make sure to use the link above. 

2. Enter your account number and view your total summon count


- How to check your account number

ㄴ Please note that the Account No in the Settings is different from the Membership Number. To find your membership number please go to Account Settings > Account Management and check your Stove membership number.

ㄴ Settings> Account Settings> Account Management 

ㄴ Check your Membership No. on the top right corner. 


Please contact the customer service center via 1:1 inquiries if you have any questions.


[Epic Seven Customer Service]


Thank you.

댓글 44

  • images
    2022.04.06 04:36 (UTC+0)

    BEST6 tickets huh

    Well I guess hello 6 guider aithers

  • images
    2022.04.06 04:35 (UTC+0)

    BESTIt's 1 ticket per 30 summons, correct!

    Here's proof: https://youtu.be/ephgJg5edDI?t=556

  • images
    2022.04.06 13:50 (UTC+0)

    BESTIt says issue under investigation.

    Nice reading as always.

  • images
    2022.04.06 04:31 (UTC+0)

    Can someone tell me how many tickets should I get? Is it 1 ticket every 30 summons?

  • images
    2022.04.06 04:36 (UTC+0)

    6 tickets huh

    Well I guess hello 6 guider aithers

    • images
      2022.04.06 04:59 (UTC+0)


      Man of culture

    • images
      2022.04.06 13:00 (UTC+0)

      Why ? What do we achieve? 

  • images
    2022.04.06 04:56 (UTC+0)

    I wonder if there's an expiration on the tickets. Coz people can wait and just use it when more new MLs are available. 

  • images
    2022.04.06 05:10 (UTC+0)

    so what happened to the ml summon after 30/3?

    will those also included after the 14/4 update?

    • images
      2022.04.06 05:27 (UTC+0)

      On 4/15 (Fri), we plan to release another assistant page to check the Moonlight summon count performed until 4/14 (Thu) 02:59 UTC. We hope that our efforts may help you through your journeys in Orbis.

  • images
    2022.04.06 05:23 (UTC+0)

    What are the rates of the 4-5* moonlight ticket?

    • images
      2022.04.06 05:43 (UTC+0)

      Expect 15% ML5 and 85% ML4 like the regular 4-5 star tickets, it could be wrong tho I’m not sure

    • images
      2022.04.06 19:54 (UTC+0)

      ClaussellI had no idea that the game told you the rates for the 4-5* cov tickets since I've only tried press holding the item icon, and haven't tried buying it (which appears to be the only place the rates are listed).  So yeah as you said we can't say for sure, but hopefully they will go with the precedent.  Thank you.

  • images
    2022.04.06 05:54 (UTC+0)

    If I have 96 summons, does the extra 6 still count for the next ml ticket after the update ? 

  • images
    2022.04.06 05:54 (UTC+0)

    10 garante 5 star pls

  • images
    2022.04.06 06:07 (UTC+0)

    The customer service page seems to be either broken, or overloaded because I can’t load the page.

  • images
    2022.04.06 06:48 (UTC+0)

    THe system is down? I cant find the way to cehck

  • images
    2022.04.06 06:54 (UTC+0)

    Where chat bot ?

  • images
    2022.04.06 07:00 (UTC+0)

    where chat bot?

  • images
    2022.04.06 07:07 (UTC+0)

    I can't check the chatbot, but I most likely will only get 2 or 3 tickets..

  • images
    2022.04.06 08:34 (UTC+0)

    RIP, seem like Dominiel-chan working too hard and reborn in isekai . . .

  • images
    2022.04.06 11:02 (UTC+0)

    your bot cant identify my 3yrs account, please fix it

  • images
    2022.04.06 11:08 (UTC+0)

    Went to do this and thats not even an option this morning :(

    • images
      2022.04.06 15:10 (UTC+0)

      Same happen to me
      But it said that there is an issue on this right now
      So I guess we have to wait

  • images
    2022.04.06 12:44 (UTC+0)

    There is no such option in Chatbot, nice lying as always....

    • images
      2022.04.06 13:50 (UTC+0)

      It says issue under investigation.

      Nice reading as always.

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