Epic Seven

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General Discussion

Sg, Please consider doing a pre-order and Digital Ver. for the Artbook [12]

  • RANK70
  • BabyFou[BabyFou]
  • 2021.11.15 17:08 (UTC+0)
  • 조회수 1034

I think it's safe to say that trying to obtain a copy of this artbook has been very frustrating for the community.


I want to propose two solutions that I think would be very beneficial for the community and would avoid the headache people are going through.


1. Have an event that is about pre-ordering the artbook. This is for the people that want a physical copy of the artbook (Like me). It's become very clear that SG has heavily underestimated the demand that the artbook would have, which has let people been unable to obtain a copy for various reasons (Time zone differences, SG shop issues, etc.) I don't think this would be a problem if they had produced enough artbooks, but in both the original launch and the restock, they have not produced enough artbooks. If we get a second restock, I expect it to play out the same way as it has before.


I really do believe the best way to get around this is to just hold a pre-order event for 1-2 weeks or however long is necessary and just produce that amount. 


2. Make a digital version of the artbook. I have seen many people interested in this artbook stop their purchase due to things like shipping price being very high, SG shop issues stopping the transaction long enough for the artbook to go out of stock, etc.


If we take the time to make a digital version that's always available for purchase, then you can resolve the issue of people not making a purchase due to shipping AND the production issues of making the physical artbook if it really is costing that much.


I honestly can't see the downside of having a digital version, only positives, so please consider making it.


One last thing: Please reconsider your decision of putting the artbook on amazon. I was planning to obtain the artbook through amazon initially before you decided to cancel it.


Thank you for your time in reading this, I hope this are useful and productive solutions to this frustrating handling of the artbooks.


#artbook 


Edit 1: Quick correction was made

포스트 12

  • images
    2021.11.15 17:44 (UTC+0)

    yess 60dollar to ship a book that cost 40 is a little bit much its more then the special edition lmaoooo + import costs if your country doesn't have a handel's agreement with south korea / im realy happy they make this book for the epic seven fans but having to pay well over twice the price is just to much for me and i just want the skin so its gonna be a pass for now btw love the idea of the digital version i would happily pay 40 for the skin

  • images
    2021.11.15 18:13 (UTC+0)

    This indeed… I woke up early for this, 08:00 UTC I was ready to buy it (Yes I was willing to buy an overpriced book) but I kept getting transaction fails like a lot of the people out there who were trying to get a copy… Some people went through and some didn’t, I sat there till 12:00 UTC trying to purchase it every 5-10 minutes, and kept getting told my purchase got declined, untill a message popped up that the item was sold out…. I’ve been sitting there for 4 hours, trying to get my hands on it, and all for nothing, I want this book + skin, so please Smilegate, make it work, and find a way…. Because I am really… REALLY, disappointed….

  • images
    2021.11.15 18:34 (UTC+0)

    Every morning I log into E7 and see the Art Book promo ad and it makes me so sad.

  • images
    2021.11.15 19:15 (UTC+0)

    I would imagine they wouldn’t make a digital version.
    1) Takes away from the aesthetics

    2) Store / Manufacturer may not allow for selling digital copies 

    3) Easy to distribute / torrent / share


    Im not an expert on digital stores. I’ve only seen limitations when using 3rd party platforms, so please take this point with a grain of salt. #3 may be the major reasoning as it could lead to fewer overall sales. 

  • images
    2021.11.15 19:33 (UTC+0)

    I agree with you OP, this has been poorly handled, and there were simple solutions for this :

    Open preorder for a few weeks, on a first-come first-serve basis. Let people preorder and pay, then fulfill orders as restocks are coming in from the manufacturer.


    Seriously, this is business 101. If there were unforeseen issues, damn just tell us, we can understand and forgive. The radio silence is just like the old SG, I thought they graduated from this but apparently not. GMs have to quell the fire and take the blows (poor Cartuja doing damage control all day-long), and this could have been prevented.

  • images
    2021.11.15 20:00 (UTC+0)

    If they can't do a digital copy to a digital book store at the very least for this specific book sell the skin for $40 for a limited time like a 10 hour window. I say this because willing and paying customers got shafted by denied transactions and SmileGate advertised that Visa Cards worked.  


    And they then can go back to normal operations on future new Art Books if they want to keep it that way.

  • images
    2021.11.16 16:04 (UTC+0)

    heh, to be honest even they do want to sell anything, they do not sell any 'real product' at all, it is the shipping cost they are selling to us kekw 

  • images
    2021.11.17 20:00 (UTC+0)

    This will only make ppl want to buy the skin alone from resellers, which isnt safe if its code has been used before.

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