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General News

[Issues] 10/14 (Thu) Currently Known Issue (Partially Resolved)

  • OFFICIAL Dominiel
  • 2021.10.14 07:00 (UTC+0)
  • 조회수 4265

Hello Heirs.

This is GM Dominiel.

 

The following issue has been identified on 10/14 (Thu).

 

 

1. An issue on iOS devices where when purchasing the Rising Star Pack 1 and 2, the pack shows the items of the Nurture Pack 1 and 2.

→ It’s been confirmed that this issue is a visual error and the correct items of the Rising Star Pack 1 and 2 are delivered to the players who purchase the pack.

→ This issue will be corrected with the 10/28 (Thu) update. 


2. An additional issue has been discovered where when using Energy to enter Expedition, an error message displays or the screen is forcefully moved to the main screen.

→ Access to Expedition is temporarily suspended in order to investigate the cause and resolve the issue. 

→ We will announce more details of the issue later in a separate notice.

→ We will do our best to resolve this issue as soon as possible.

→ The issue has been normalized on 10/14 (Thu) at 10:00 UTC.

 

 The dates for resolving the issues are subject to change.

 

We apologize for any inconvenience caused by this issue. We will continue to update you on this issue through this notice.

 

Thank you.

                                                                                                        



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