Epic Seven

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General News

[Issues] 8/26(Thu) Known issues (Resolved & Compensations Notice) [23]

  • OFFICIAL Dominiel
  • 2021.08.26 03:35 (UTC+0)
  • 조회수 12250

Hello, Heirs
As of 8/26 (Thu), we have discovered an issue

We are currently working to find the cause of the issues and fix them as soon as possible.

■ Known Issues 
 1. An issue the players cannot access the Special Side Story "The Order of The Sword and The Lord of Summer" normally upon entering [1. Platform 1] in Spider Fortress Region

→ We are currently looking into the case and will do our best to resolve this issue ASAP


→ The issue has been resolved at 8/26(Thu) 4:05

We kindly advise those Heirs who are currently online completely to exit the game and re-connect to the game

 

→ Compensations for Errors

    1> Duration : 8/26(Thu) 05:00 ~ 8/27(Fri) 14:59 UTC   

    2> Detail : compensations will be provided for not being able to play the game due to the issue above  

    3> Servers : All servers    

    4> Rewards : Leif x1, Flag x5 (Sent to mailbox, Storage: 7 days)


We will continue to update you all on these issues via announcements. We apologize for any inconvenience that this may have caused you and we will do our best to provide better service for all our heirs in the future.

 Thank you.

댓글 23

  • images
    2021.08.26 03:38 (UTC+0)

    BESTWe also cant get into ANY content. Trying to do arenas consumes my entry ticket and spits me back out at to the selection screen.

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    2021.08.26 03:38 (UTC+0)

    We also cant get into ANY content. Trying to do arenas consumes my entry ticket and spits me back out at to the selection screen.

    • images
      2021.08.26 04:01 (UTC+0)

      epic7#jm0g09Ah that fixed it, thanks. My point still stands though.

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      2021.08.26 04:34 (UTC+0)

      close app and reopen just don’t do side story till fix 

  • images
    2021.08.26 03:38 (UTC+0)

    Hmmm

  • images
    2021.08.26 03:38 (UTC+0)

    Abbys is also not working 

  • images
    2021.08.26 03:40 (UTC+0)

    Jaja lost an arena ticket xd

    I can finally do laby and hunts, not sure about arena. If this helps anyone.

    Also thanks for letting us know.

  • images
    2021.08.26 03:40 (UTC+0)

    Dang, sounds like there's tons of issues. Wouldn't be surprised if the servers went down for this fix

  • images
    2021.08.26 03:41 (UTC+0)


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    2021.08.26 03:45 (UTC+0)

    Fix the bug please

  • images
    2021.08.26 03:46 (UTC+0)

    Rollback please :(

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    2021.08.26 03:46 (UTC+0)

    The Order of The Sword and The Lord of Summer is missing content and error 🤗

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      2021.08.26 04:12 (UTC+0)

      Same right here. 

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      2021.08.26 04:21 (UTC+0)

      are you literally unable to read or what


      the whole post is about that issue.

  • images
    2021.08.26 03:50 (UTC+0)

    Note to all: Reset your game if you get the story glitch! 💪💪

  • images
    2021.08.26 04:20 (UTC+0)

    Arena consumes ticket and counts the match as a loss after kicking me out of screen. Can't do guild wars either. It also consumes an entry.

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    2021.08.26 04:22 (UTC+0)

    you can try clear cache on e7 app. then try relaunching the game. hope this helps.

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    2021.08.26 04:27 (UTC+0)

    Lame. It made me double pity Sumseria... 😄 nah that's just the lame summon rates

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    2021.08.26 04:27 (UTC+0)

    I sense approaching patch, as you know, cough cough nothing of mine works except arena…

  • images
    2021.08.26 05:29 (UTC+0)

    ....but I need 300 bookmarks....

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