[Maintenance] Notice Regarding the Emergency Maintenance on 7/8 (Thu) 
- 2021.07.08 13:16 (UTC+0)
This is GM Dominiel.
We sincerely apologize for causing inconvenience to our Heirs due to Emergency Maintenance.
We’re previously aiming to finish our update during pre-stated maintenance time; however, we inevitably had an Emergency Maintenance due to an error discovered.
We will try our best in order to address this issue and provide stable services to our heirs, since providing favorable gaming experience is always our primary motive.
We recognize that it would be insufficient no matter how many words of apology we write here; yet in order to express our sincerely apology, we’ll provide following compensation for our Heirs’ discomfort.
■ Regarding the Emergency Maintenance on 7/8 (Thu)
- Reason :
We’ve discovered an issue where guest accounts and accounts linked to Google are not automatically logged in, thus we’ve executed an Emergency Maintenance to prevent situation where our Heirs may lose their account information.
We sincerely apologize for any inconvenience this issue caused to our Heirs.
We’ve confirmed the cause of issue, and currently are undergoing fixes for this issue. We’ll try our best in order to address this issue in timely and accurate manner so that our players can access Epic Seven as soon as possible
Previous maintenance compensations
(maintenance ends at 7/8 10:00 UTC)
Maintenance ends prior to 7/8(Thu) 17:00 UTC
8 Leif + 1,000,000 Gold + 5 Star Hero Summon Ticket
Maintenance further delayed
TBD after maintenance
- Compensations claimable until : 7/11(Sun) 14:59 UTC
■ 7/8(Thu) Energy Compensation Notice
1. Duration: 7/8(Thu) After maintenance ~ 7/11(Sun) 14:59 (UTC)
2. Details : Following Energy Rewards, which could not be claimed due to Maintenance, will be provided as follows
3. Rewards: (Sent to Mailbox, Stored for 7 days)
※ Please contact the Epic Seven Customer Service if you could not participate in 10 Free Summons Event due to Update maintenance and Emergency maintenance
We’ll try our best in order to address this issue in timely manner, to meet our expectations of our Heirs who spent precious time waiting for our maintenance