Epic Seven

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Game Maintenance

[Maintenance] Notice Regarding the Emergency Maintenance on 7/8 (Thu) [98]

  • OFFICIAL Dominiel
  • 2021.07.08 13:16 (UTC+0)
  • 조회수 30399

Hello Heirs!
This is GM Dominiel.

 

We sincerely apologize for causing inconvenience to our Heirs due to Emergency Maintenance.

We’re previously aiming to finish our update during pre-stated maintenance time; however, we inevitably had an Emergency Maintenance due to an error discovered.

 

We will try our best in order to address this issue and provide stable services to our heirs, since providing favorable gaming experience is always our primary motive.

 

We recognize that it would be insufficient no matter how many words of apology we write here; yet in order to express our sincerely apology, we’ll provide following compensation for our Heirs’ discomfort.

 

■ Regarding the Emergency Maintenance on 7/8 (Thu)

- Reason : 

We’ve discovered an issue where guest accounts and accounts linked to Google are not automatically logged in, thus we’ve executed an Emergency Maintenance to prevent situation where our Heirs may lose their account information.

We sincerely apologize for any inconvenience this issue caused to our Heirs.

We’ve confirmed the cause of issue, and currently are undergoing fixes for this issue. We’ll try our best in order to address this issue in timely and accurate manner so that our players can access Epic Seven as soon as possible

- Compensations

Cases

Compensations

Previous maintenance compensations

(maintenance ends at 7/8 10:00 UTC)

6 Leif

Maintenance ends prior to 7/8(Thu) 17:00 UTC

8 Leif + 1,000,000 Gold + 5 Star Hero Summon Ticket

Maintenance further delayed

TBD after maintenance

- Compensations claimable until : 7/11(Sun) 14:59 UTC

 

 

■ 7/8(Thu) Energy Compensation Notice

1. Duration: 7/8(Thu) After maintenance ~ 7/11(Sun) 14:59 (UTC)

2. Details : Following Energy Rewards, which could not be claimed due to Maintenance, will be provided as follows

3. Rewards: (Sent to Mailbox, Stored for 7 days)

Server

Afternoon

Evening

Korea

50 Energy

50 Energy

Asia

50 Energy

50 Energy

Europe

100 Energy



※ Please contact the Epic Seven Customer Service if you could not participate in 10 Free Summons Event due to Update maintenance and Emergency maintenance

 

We’ll try our best in order to address this issue in timely manner, to meet our expectations of our Heirs who spent precious time waiting for our maintenance

 

Thank you

댓글 98

  • images
    2021.07.08 13:18 (UTC+0)

    BESTTry smaller font next time. That's too easy to read.
    Jokes apart, thanks for keeping us informed, much appreciated ;)

  • images
    2021.07.08 13:28 (UTC+0)

    BESTIdk, veterans don't exactly benefit from a random 5* hero, I'd have rather taken the bookmarks... But the leifs and gold are good, thanks

  • images
    2021.07.08 13:31 (UTC+0)

    BEST5* ticket is worthless at this point in the game, give something valuable like 1k mystics if you want to be sincere. 5* RGB unit costs you nothing. So cheap.

  • images
    2021.07.08 13:18 (UTC+0)

    Try smaller font next time. That's too easy to read.
    Jokes apart, thanks for keeping us informed, much appreciated ;)

  • images
    2021.07.08 13:21 (UTC+0)

    Ty for update 

  • images
    2021.07.08 13:23 (UTC+0)

    2x molagorago compensation

  • images
    2021.07.08 13:23 (UTC+0)

    How about ml 5 star summon for the longest delay 

    • images
      2021.07.08 14:40 (UTC+0)

      ml 5 takes a week of maintenance lol

    • images
      2021.07.08 15:00 (UTC+0)

      Yes that’s will be awesome 

  • images
    2021.07.08 13:23 (UTC+0)

    Is the 5 star ticket a selection one or the usual random one ? 

    • images
      2021.07.08 13:35 (UTC+0)

      FrikerSShaha what ****!

    • images
      2021.07.08 13:54 (UTC+0)

      FrikerSSYeah that right there sucks. If they made it RGB selector that would at least have some value.

      Well best of luck to everyone getting something good out of it I guess.

  • images
    2021.07.08 13:24 (UTC+0)

    Unfortunate, but fair enough. Thanks for the information, and the much needed transparency in this period!

  • images
    2021.07.08 13:24 (UTC+0)

    NICE

  • images
    2021.07.08 13:26 (UTC+0)

    My game still won't update?

  • images
    2021.07.08 13:27 (UTC+0)

    Attempting to add Straze as a playable unit was too much for the E7 servers. He's too stronk.

  • images
    2021.07.08 13:28 (UTC+0)

    Idk, veterans don't exactly benefit from a random 5* hero, I'd have rather taken the bookmarks... But the leifs and gold are good, thanks

  • images
    2021.07.08 13:28 (UTC+0)

    Funny how 8 leifs, 1m gold and a random 5* are enough to appease these "people".

    • images
      2021.07.08 15:40 (UTC+0)

      Just by still playing this game is enough to make us clowns. Glad with the compensation makes us degenerate clowns. What great game! RISE my ass

    • images
      2021.07.08 15:56 (UTC+0)

      Then quit the game and stop posting. Imagine thinking this isn't enough for an extended matinence. You must really have nothing to do with your life that this hurt you that bad huh? I feel sorry for you.

  • images
    2021.07.08 13:30 (UTC+0)

    We know you guys are hard at work. Do your best!

    • images
      2021.07.08 13:55 (UTC+0)

      I gave you a like specifically because its you Dim. 

      And you know what I mean by that considering your threads xd


    • images
      2021.07.08 13:57 (UTC+0)

      epic7#u4flo8I think there are tons of great people there who love this game like we do and that message is for them. 

  • images
    2021.07.08 13:30 (UTC+0)

    Eu queria um seletor de ml 5* , tão de de brincadeira ??? apagaram minha conta , 8 leifs não compensa isso não . Se não tiver uma recompensa melhor vou formar o boicote , partiu 1* novamente .

  • images
    2021.07.08 13:31 (UTC+0)

    The frustration sucks, the compensations ***** more. 

  • images
    2021.07.08 13:31 (UTC+0)

    Well... let's see now... hope they can fix the issue.

  • images
    2021.07.08 13:31 (UTC+0)

    5* ticket is worthless at this point in the game, give something valuable like 1k mystics if you want to be sincere. 5* RGB unit costs you nothing. So cheap.

    • images
      2021.07.08 15:57 (UTC+0)

      epic7#pvfem5Get a life 

    • images
      2021.07.09 10:41 (UTC+0)

      KBreadSo every players in europe should get a life ? Keep that condescending attitude. It should take you far in life. 

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