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General News

[GM] 6/10 (Thu) Current Known Issues (Edited on 6/11) [19]

  • OFFICIAL Dominiel
  • 2021.06.10 07:06 (UTC+0)
  • 조회수 6630



Hello Heirs.

This is GM Dominiel.

 

The following issues are the issues that have been identified until 6/10 (Thu) at 09:00 UTC.


1. An issue has been discovered where on some occasions, Celine’s Intuition is not triggered when Politis’

Tranquility and Celine’s Intuition are activated simultaneously.

→  We have confirmed that there is an issue where, if more than 3 additional effects are activated at the same time, if the first effect stunned the Hero who activated the second effect, none of the following effects were activated.

→ This issue will be resolved with the patch that will occur on 6/24 (Thu).


2. An issue where on the turn Politis dies, her passive effect continues to be applied until the end of the turn has been discovered.

- This issue has been confirmed to be a timing issue, which occurs when a Hero whose effects continuously apply to allies or enemies, is removed from battle.

→ This issue will be resolved with the patch that will occur on 6/24 (Thu).


3. An issue has been discovered where, when Specter Tenebria dies on her turn and is granted revive, her skill, Poison Blast only targets one enemy.

→ We have confirmed that when the hero dies on her turn and is revived, the skill effect does not trigger at the start of the turn.

→ We have also confirmed that this issue affects heroes whose skill effect changes at the start of a turn. We plan to resolve this issue during the 7/8 (Thu) update once further investigations have been carried out.

→ We hope our layers will understand that it takes some time to investigate this issue thoroughly.


4. (Added on 05/27 16:00) An issue where [ Quick Menu > Lobby ] button doesn’t function from connections / Secret Shop Pages

→ We are currently looking into the cause of the issue and we will do our best to fix it as soon as possible. 


5. An issue has been discovered where players are unable to obtain Victory Points or Conquest Points in an Arena Revenge Battle even though a Flag is consumed.

An issue has occurred following the update on 6/10 (Thu) where an error window is displayed and Conquest Points are not acquired for revenge battles in the Arena. 
→ We have found the cause of this issue and are working on fixing it.
→ We will do our best to fix this issue as soon as possible.

→ The issue has been resolved with the patch that occurred on 6/11 (Thu)

※ The dates for resolving the issues are subject to change depending on the circumstances.


We apologize for any inconvenience caused by these issues. We will continue to update you all on these issues by updating this announcement.


Thank you!


댓글 19

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    2021.06.10 11:31 (UTC+0)

    BESTYou forgot Ep 7S's  quest rewards too

  • images
    2021.06.10 11:31 (UTC+0)

    You forgot Ep 7S's  quest rewards too

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      2021.06.11 04:24 (UTC+0)

      It is said in the stream that 7s will have no quest.

  • images
    2021.06.10 11:39 (UTC+0)

    I can't download new patch from my device 

  • images
    2021.06.10 11:56 (UTC+0)

    nice

  • images
    2021.06.10 12:43 (UTC+0)

    Updated the app but it still prompts to update whenever I load the game.

    • images
      2021.06.10 12:57 (UTC+0)

      Superb job thank you for the fix!

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    2021.06.10 13:57 (UTC+0)

    I think there is a regional connection issue, because there are some countries that are having connection trouble. I am playing from indonesia and having a connection issue. But i tried using VPN in Singapore and there were no issue

  • images
    2021.06.10 14:38 (UTC+0)

    i can't update the game on my Samsung Galaxy S10e. it says "play" in the app store instead of "update" and when i try to log in, the game tells me to go to the app store to update it.

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      2021.06.11 03:08 (UTC+0)

      fixed. thanks!

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      2021.06.11 04:52 (UTC+0)

      I'm having the same problem on the A10e. What was your fix?

  • images
    2021.06.10 15:22 (UTC+0)

    Having that same issue app asking me to update and it dose but it doesn't register and just says play instead. 

  • images
    2021.06.10 16:45 (UTC+0)

    If anyone is having trouble downloading and updating, I found a fix that worked for me.

    1. Make sure Epic Seven is closed in the background.

    2. Go to app settings for Epic Seven. Clear Cache and Force Stop. The uninstall.

    3. Reinstall it from the Google Play store.


    I'm on Android, obviously, on a Pixel 4. Good luck people.

  • images
    2021.06.10 19:29 (UTC+0)

    I don't have an option to enhance my heroes anymore, so I can't spend the penguins. Am I missing something?

    • images
      2021.06.11 02:12 (UTC+0)

      Need to hit the exp button to the left next to character level

  • images
    2021.06.11 11:02 (UTC+0)

    You forgot about lying on angelicas EE

    • images
      2021.06.11 11:06 (UTC+0)

      How? It’s there you dingus 😂🤣😂

    • images
      2021.06.16 05:10 (UTC+0)

      HexmaniaxHe means how they said it would dispel buffs before S3 during stream. Now it dispels after S3. But they didnt lie, these things are always subject to change up until they’re in the game.

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    2021.06.16 05:17 (UTC+0)

    still waiting for the collab :)))))))))))))))))))

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    2021.06.16 19:33 (UTC+0)

    Biggest known issue: Arby needs buffs, because he's garby.


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