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2021 EPIC FESTIVAL

2021 EPIC FESTIVAL Epic Live Test Page Information (Edited) [3]

  • OFFICIAL Dominiel
  • 2021.05.25 02:10 (UTC+0)
  • 조회수 5830

Hello Heirs.

This is GM Dominiel.

 

The 2021 Epic Festival Epic Live test page has been closed. However, we have confirmed that the unmute and play buttons are not working on some iOS devices. To resolve this issue, please follow the steps below.

 

■ Error Details

Users are unable to click the play and unmute buttons when moving to the Epic Live page on iOS devices. 


 


 Solution

1) Turn off trusted devices on PC iTunes

Settings > General > Reset > Reset Location & Privacy > Reset Settings

2) Enable Safari Web Inspector

Settings > Safari > Advanced > Web Inspector (Enable)

3) Trust Device Settings

If you connect your device (iPhone) to a PC where iTunes is installed, select [Trust] when the iPhone pop-up, 

“Trust this Computer?” is displayed.

 

If the error is not resolved after trying our suggestions, unfortunately, we will not be able to help you immediately. 

Please participate in the event using a different device.

We will continue to prepare more enjoyable events for our Heirs!

 

Thank you.

______________________________________________________________________________________________________

The Epic Quiz battle that determines the Heir who knows Epic Seven better than anyone is here! Players can receive Skystone 

after participating in Epic Live!

To ensure that our players smooth participation, we have prepared a test page! 

 

Some players have experienced difficulties during the previous rounds of Epic Live, therefore we will have a test run. 

 

Please check the device version and browser information below. After doing so, please select one of the recommended browsers and participate on the test page.

(Players who had no issues in Epic Live Round 1 and 2 do not need to participate in this test.)

Please note that the test page is available until 5/27 (Thu).

 

- Test Page Schedule: 5/25 (Tue) 02:00 ~ 5/27(Thu) 14:59 UTC

- Tap HERE to go to the test page

- Device version and browsers that can participate

 

Device Version

Android

6.0 and above 

iOS

11 and above

 

Recommended Browsers

Android

Chrome, Samsung Internet, Firefox, Naver Whale

iOS

Safari, Firefox, Naver Whale

 

 Please Note.

- Players can participate in the quiz only through their mobile devices.(Participation through PC is not available.)

- This test quiz is created for testing purposes only its content will be similar to that of round 2.

- There will not be any rewards for correct answers.

- Players who had smooth participation during this test quiz may still experience issues on the actual quiz day, depending on the network connection.

- Please participate in the test quiz after you check the device version and browser information. In case you experience 

continuous errors during the test, please write down your mobile device, OS version, browser info, and details of the 

issue.

- We recommend that players who continuously experience errors even after the test trial use a different device.

 

We will see everyone on 5/30 (Sun), the last day of the Epic Festival and the Final match.

 

Thank you.

댓글 3

  • images
    2021.05.25 02:32 (UTC+0)

    Good luck to everyone.

  • images
    2021.05.25 03:24 (UTC+0)

    It's 25/5 3:22am UTC but I can't use the test page. When I tapped the "tap here" hyperlink it opened this page again in a new tab.

    Android 7.1, Chrome

  • images
    OFFICIALDominiel
    작성자 2021.05.25 04:19 (UTC+0)

    Hello Heirs! Please try again clicking the [Tap HERE], or you may use the following link!
    https://epic7event.smilegatemegaport.com/main/e7festival2nd-registration

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