Epic Seven

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c dom exchange isssues

 Anyone else having this problem?


I submitted the meteor shard exchange forms to get one of my c doms back but customer service keeps telling me I haven't used any as imprint. 


I specifically remember imprinting her with another c dom and I actually got a reply from customer service stating I am eligible to exchange up to two shards for two c dom when I submitted a seperate inquiry. I double checked everything on the form; my username, server but I keep getting the same response telling me I can't exchange. 


I've built and imprinted my c dom long before this recall event. I've been having this problem for nearly a month now since they take like a week to reply. I've submitted a total of 3 forms now. I'd probably just give up after this :(   

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