Epic Seven

OFFICIALMOBILE턴제 RPG스마일게이트 메가포트

General Discussion

Goodbye epic seven [10]

  • Fatanm2
  • 2021.02.23 12:18 (UTC+0)
  • 조회수 1477

Well epic seven team, you made a great game that I enjoyed very much ever since I started it back in 2018. It’s the only mobile game I kept playing longer then a month and the one of the only games I spent money on (and don’t regret it). But Facebook gave me the shaft last August suspending my account for no reason and after submitting my id just never responding. The game finally signed me out 2 weeks ago and stove just tells me I don’t qualify for a email change instead of actually helping so I guess that’s the end of this game for me. Keep up the good work.

(yes I made a new account just to post this cuz I’m mad)

포스트 10

  • images
    2021.02.23 12:58 (UTC+0)

  • images
    2021.02.23 15:37 (UTC+0)


    Nooo that's horrible! I'm sorry you lost your account. Maybe one of the GMs will see this post and help you out!!! 

  • images
    2021.02.23 15:43 (UTC+0)

    their customer service is actually bad

  • images
    2021.02.23 15:50 (UTC+0)

    Has to be a better way to redeem or secure an account if u lose Facebook.

  • images
    2021.02.23 17:12 (UTC+0)

    Never link it up to facebook. Should have gone with their Stove or some well known email.

  • images
    작성자 2021.02.23 17:59 (UTC+0)

    the few times I needed to contact Epic sevens team for customer service they were good. But as for my stove login they said they can’t do anything with it only see my account. Stove has to fix it. But I can hope

  • images
    2021.02.24 01:33 (UTC+0)

    Were you active on your Facebook account, or did you create it just to link your E7 account to?  Because, if you were never active on there, it's most likely they thought your account was a dummy one, so they deleted it.  Happened to me before too, on another mobile game back in 2017 I believe.  

    But, I was able to restore my account by submitting proof of ownership of it with my ID.  


    You said you submitted your ID, but got no response?  Was the name on your Facebook account your actual name, or did you name it something else?  This makes all the difference since they can only restore your account if you can prove that it's yours, and if the name on the account doesn't match your ID, then there's no way they'll know if the account actually belongs to you.  I almost made that mistake the first time as well.  


    If your name does match, and you still have no response, then I can only suggest you wait a bit longer.  

    Good Luck!

     

  • images
    2021.02.24 01:50 (UTC+0)

    They still don't fixed the problems of linking with facebook?

    Bro... people will keep losing their accs and SG won't do nothing

  • images
    2021.02.24 17:09 (UTC+0)

    Now you can do things you enjoy, good luck.

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