Epic Seven

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General Discussion

hack stove account and cant change password back [3]

Hey Everyone i was wondering what to do as someone has hacked my stove account and changed the password, when i try to change it to something else it say that my email is incorrect and requires a correct id

포스트 3

  • images
    2021.02.21 21:05 (UTC+0)

    Short answer is not much. You can put in a ticket with SG customer support, but there is not likely a lot they can do. Confirming that your account was truly stolen is not simple, as so they are going to be very leery of the potential you are actually trying to steal someone else's account. It stinks, I know, but from their perspective they have two parties claiming the same property. They have to be careful about how they handle that. 

  • images
    2021.02.22 06:22 (UTC+0)

    I believe if you have proof or purchase through your apple/google account resolving a ticket shouldn’t be too difficult.

  • images
    OFFICIALGM Cartuja
    2021.02.23 08:05 (UTC+0)

    Hello Heir!

    Please visit our CS team with sufficient proof that you are the rightful owner of your account!
    https://help.onstove.com/web/faq/serviceMain/page?game=2017080100

    Thank you. :)

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