Epic Seven

OFFICIALMOBILE턴제 RPG스마일게이트 메가포트

Bug Reports

App Store version listing does not match downloaded version (MacBook Pro M1) [5]

Hi, 


Global player checking in. I downloaded Epic Seven on a MacBook Pro running an M1 chip and the App Store listing shows the app on version 1.0.270. 




However, after I open the game and click "Epic Seven" -> "About Epic Seven" it shows the app on version 1.0.277 (1.0.277)


 


When I attempt to login with my Stove account, it's as if I am starting a brand new game. I went through the intro sequence and checked the settings. It indeed shows the app on 1.0.277. It also looks like I'm locked to the "review_kor_server" with no ability to change it to Global (or any other server)? 


 


I double checked the version on my phone and noticed it's 1.0.270, which I'm assuming is correct. Any thoughts on what's going on?


Thanks and I appreciate any help/insight that can be provided!


댓글 5

  • images
    OFFICIALAerin
    2020.11.25 04:20 (UTC+0)

    Hello Heir! It's GM Aerin. I apologize for any inconvenience this may have caused.

    Could you please delete the app completely and reinstall it again?

  • images
    작성자 2020.11.25 05:07 (UTC+0)

    No inconvenience caused at all. It is working now! Thank you. 


    I re-installed the game, re-downloaded the patch, logged in, and saw that I can change the server on the login screen. Upon logging in, I can see my account on the Global server. I can also see the ability to change the server from the settings screen as well. 


    Any insight as to what happened here so others can troubleshoot if they run into the same problem? 

  • images
    OFFICIALAerin
    2020.11.25 05:50 (UTC+0)

    Hello again! We forwarded it to our devs and they will look into it so that it will not happen to our other heris!

    Thank you so much for letting me know! :)

    If you have any other concerns or suggestion in the future, just message me! I will be happy to assist you


  • images
    작성자 2020.11.25 14:45 (UTC+0)

    Great. Thanks, Aerin. I appreciate the quick turnaround on this! Do I get any sort of bonus/reward in-game for the help?  -- Kidding (sort of).


    If you don't already have such a program in place, perhaps a 'bug bounty' would be fun to have for your dedicated fanbase/players. I'm sure it will encourage players to report more issues and in greater detail. The type of bug could be proportional to the in-game reward/bonus (assuming it's a validated issue).


    The only reason I went into detail with screenshots to post this is that I was hoping some other player had already found and reported it. But Stove/Google/Reddit didn't turn up any results and I didn't want to wait any longer. 


    Thanks again! I appreciate it. 

  • images
    2020.12.10 03:56 (UTC+0)

    hello m1 mac user here. I too cannot find epic seven in the app store for an m1 mac. any help will be greatly appreciated. i look forward to playing the game on my mac!

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