Epic Seven

OFFICIALMOBILE턴제 RPG스마일게이트 메가포트

Bug Reports

Connection errors [6]

I've been getting a lot of connection errors,the game is unplayable right now,no matter what I do is the same on hunt's, spirit altar's, adventure,arena, labyrinth and more,even on the main menu,I already uninstalled/reinstalled the app but nothing changed, please fix this smilegate


댓글 6

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    OFFICIALAerin
    2020.11.22 23:19 (UTC+0)

    Hello Heir! It's GM Aerin. I apologize for any inconvenience this may have caused.

    If possible, could you please answer the following:
    ▶ What device are you using to play Epic Seven?

    ▶ Which OS are you on?

    Thank you!

  • images
    2020.11.23 07:59 (UTC+0)

    I'm also having the same issue and I don't think it is device related because I'm playing on both android via bluestacks and ios, but here are the details for my mobile device.


    iPhone Xs IOS 14.1



  • images
    2020.11.24 22:10 (UTC+0)

    Don't know if this is worth mentioning, but I seem to also have issue when the game attempts to fetch the splash screen info, eg. the livestream for this week.

  • images
    OFFICIALAerin
    2020.11.24 23:59 (UTC+0)

    Hello again! Thank you for the info. I'll forward it to our devs so that they can further look into it. :)

  • images
    2020.11.25 06:21 (UTC+0)

    Thank you very much!

  • images
    2020.11.26 21:29 (UTC+0)

     


    Still having issues even after the patch. Very frustrating due to the content where it "froze" when I'm about to finish the expedition.

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