Epic Seven

OFFICIALMOBILE턴제 RPG스마일게이트 메가포트

Bug Reports

I can't login into game [5]

  • dansky
  • 2020.11.10 17:50 (UTC+0)
  • 조회수 106

Hello sir, I really need help. Because, I can't login into game and i got this notification (this notification on bahasa language. So, you can translate into english language). What does it mean? I already restart my phone and its not work. My phone isnt rooted phone and i dont have any bad application on my phone. Help me please


댓글 5

  • images
    OFFICIALAerin
    2020.11.10 23:58 (UTC+0)

    Hello Heir! It's GM Aerin. I apologize for any inconvenience this may have caused.

    Could you please check if the device has been rooted/jailbroken or not?

    Please note that Epic Seven cannot be played on rooted/jailbroken phones.

    If the phone is rooted/jailbroken, erase the exploit and return the phone to an unrooted state.

    If not, could you also please answer the following:
    ▶ What device are you using to play Epic Seven?

    ▶ Which OS are you on?

    Thank you!

  • images
    작성자 2020.11.11 00:26 (UTC+0)

    Saya menggunakan Xiaomi Redmi Note 8 dan OS Android. Perangkat saya tidak diroot

  • images
    OFFICIALAerin
    2020.11.11 00:48 (UTC+0)

    Hello Heir! Thank you for the info, but could you tell us which OS version you are on?

  • images
    2020.11.11 02:09 (UTC+0)

    Android versi berapa bro? Kalo ga salah bisanya sekarang versi 6 ke atas

  • images
    OFFICIALAerin
    2020.11.11 02:40 (UTC+0)

    To check the version, from your phone, Go to settings -> General -> Info. 

    Please provide me the exact version! Thank you :)

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