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[GM] 7/10(Fri) iOS Connection Issues Notice (Resolved) [50]

  • OFFICIAL Dominiel
  • 2020.07.10 11:31 (UTC+0)
  • 조회수 13717

 


Hello Heirs,
This is GM Dominiel.

The iOS connection issue that was reported earlier has been resolved.
Our Heirs can now access Epic Seven normally.


We apologize for any inconvenience that this may have caused.
We will try our best to provide even better service to our players.


Thank you.




Hello Heirs,
This is GM Dominiel.


Currently, Epic Seven, among other apps, are unable to be used by iOS devices.
 

Once this issue has been resolved we will inform all of our Heirs by updating this notice.

We will do our best to provide our Heirs with the best gaming environment possible.

 
Thank you.

 

댓글 50

  • images
    2020.07.10 12:23 (UTC+0)

    BESTJust checked, this is a Facebook SDK issue, all apps on IOS that have a Facebook login component are crashing due to a problem on Facebook side, not much Epic Seven and Smilegate can do beside disconnect Facebook login from App, which then won’t allow people who rely on that to connect to their accounts, so no way for smilegate to fix everything, people should be patient and understand this is Facebooks screwup, not Smilegates and blame the right people.

  • images
    2020.07.10 11:42 (UTC+0)

    BESTAny compensation for us, IOS users? Can’t play the game again :(

  • images
    2020.07.10 11:37 (UTC+0)

    THANK YOU PLS I WANT MY MEGA PHANTASMA TO BE LVL 30 ALREADY

    • images
      2020.07.10 12:51 (UTC+0)

      ITS WORKING NOW GO GO GO!!!!

  • images
    2020.07.10 11:37 (UTC+0)

    damn

  • images
    2020.07.10 11:38 (UTC+0)

    Ok, kind of happy to hear I’m not the only one and it’s a known issue.  Positive vibes for a quick repair. 

  • images
    2020.07.10 11:40 (UTC+0)

    Maybe if you let us link our accounts to multiple platforms like any other gacha. Righhhhhtt????

    • images
      2020.07.10 13:03 (UTC+0)

      TombQueen13He ment like a facrbook+Google 🙄

    • images
      2020.07.10 19:38 (UTC+0)

      Yes pls 

  • images
    2020.07.10 11:40 (UTC+0)

    Among other apps? I’ve only noticed epic7 not working and once that happened all other (game apps really) did the same thing, white screen and poof crash.

    But you can solve that by wiping your ram, which is done by activating (under accessibilit) adaptive touch, go back to general settings, scroll down to “turn off” all the way at the bottom.

    touch turn off, touch the adaptive touch button (probably on the right side of your screen) just once.


    you’ll see a special menu, touch and hold the home button in that menu untill you get a pincode prompt.

    That only takes like a second, so don’t be surprised by that.


    anyway that totally wipes your RAM for either iPhone or iPad.


    other apps should now be working again.


    its just epic 7 that remains borked and frankly seems to have caused the memory corruption in the first place but cant proof that.

  • images
    2020.07.10 11:42 (UTC+0)

    Any compensation for us, IOS users? Can’t play the game again :(

  • images
    2020.07.10 11:42 (UTC+0)

    Thank you SG!

  • images
    2020.07.10 11:43 (UTC+0)

    No wonder...i tot my phone spoil😂

  • images
    2020.07.10 11:43 (UTC+0)

    Thanks you SG

  • images
    2020.07.10 11:45 (UTC+0)

    Year ago after major update (at that time only story hard mode available) I lost my id deal to this issue. 

    Year later came back to play. start from 0. this also happen.

  • images
    2020.07.10 11:48 (UTC+0)

    oh thank *** I was worried something was wrong with my phone

  • images
    2020.07.10 11:51 (UTC+0)

    For a while thought there was a problem with my Iphone, had to fire up Bluestacks to see if my game was still saved and okay.

  • images
    2020.07.10 11:53 (UTC+0)

    I was about to reset my phone , then i saw that most ios users are having the same difficulty , some on reddit opens up the app on airplane mode then turns wifi back on but as soon as we connect to the wifi it just crashes back 

  • images
    2020.07.10 11:58 (UTC+0)

    I thought it was only me tbh. I’m a bit relieved that others are experiencing this problem because I was about to be very upset since I thought it was my phone’s issue.

  • images
    2020.07.10 12:00 (UTC+0)

    are we there yet?

  • images
    2020.07.10 12:01 (UTC+0)

    Thx for the notice but i hope that you will extend the bonus periode and the free equip, please.


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