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General News

[Issues] 5/14(Thu) Known Issue (Fixed) [21]

  • OFFICIAL Dominiel
  • 2020.05.14 08:55 (UTC+0)
  • 조회수 18456

 


Hello Heirs!

This is GM Dominiel.

 

The following issues have been discovered on 4/16 (Thu). 

1. An issue has been discovered where, Powder of Knowledge is not being granted after selling certain Artifacts.

  We are currently looking into the cause of this issue. We will do our best to correct this issue as quickly as possible. 

This issue has been corrected with the temporary maintenance that occurred on 5/14.


We apologize for any inconvenience that this issue may have caused our players. We will also update our players about this issue through this notice.

 

Thank you.

 

댓글 21

  • images
    2020.05.14 09:00 (UTC+0)

    BESTUh really low dmg multiple by elphelt , even with deff break only deal 8k dmg (without mola, from someone stream) , please check it

  • images
    2020.05.14 09:05 (UTC+0)

    BESTI'm glad I got Elphelt in less than 10 pull because she is insanely weak

  • images
    2020.05.14 09:10 (UTC+0)

    BESTAm I going to get my artifacts back ? I wasted about 200 powder .

  • images
    2020.05.14 09:00 (UTC+0)

    Uh really low dmg multiple by elphelt , even with deff break only deal 8k dmg (without mola, from someone stream) , please check it

    • images
      2020.05.14 13:25 (UTC+0)

      Yeah I saw that, but I feel like something is wrong with that. That team the streamer was fighting pretty tanky, so I tried running it through a damage calculator. Assuming that calculation for Elphelt’s skills and multipliers plus debuffs is accurate, then that Roana had to have like nearly 3k defense and maxed tank artifacts to only take 8k damage from the S2 or something like that. Basically perfect conditions, imo. Then again it’s only a calculator created by somebody and could be possible user error. I pray and hope that it was just a fluke, I was really hyped for this unit.

  • images
    2020.05.14 09:05 (UTC+0)

    I'm glad I got Elphelt in less than 10 pull because she is insanely weak

  • images
    2020.05.14 09:10 (UTC+0)

    Am I going to get my artifacts back ? I wasted about 200 powder .

    • images
      2020.05.14 09:35 (UTC+0)

      Do you remember what grade of artifacts did you sell at the very least? That'd be helpful. SmileGate isn't being specific about which artifacts don't give powder when sold.

  • images
    2020.05.14 09:15 (UTC+0)

    I know this is probably just me, but I spent literally everything I’ve been saving to try and get elphelt, I got to many artifacts and 2 four stars I already had, can you please allow those who didn’t get it before the day resets another chance, I have way to many support characters and for some reason I can never get the offensive ones leaving me able to do nothing until daily or monthly tower

    • images
      2020.05.14 10:55 (UTC+0)

      No dude it's just bad RNG, you need to wait till you can pity man.

    • images
      2020.05.14 22:33 (UTC+0)

      Yeah, I wasted 60+ summons and got nothing but LOADS of exorcist tonfa. After I use the last 3 summons from Ken's activity, I'm done with this game and done spending here. I can't believe I came back  for THIS. :/

  • images
    2020.05.14 09:20 (UTC+0)

    Imagine make collar unit, limited and she bad. Be me, save molas,gears and  farm fodders. Roll for her, test her in pvp and salty.

  • images
    2020.05.14 09:26 (UTC+0)

    got holy scarifice from limited banner wth

    • images
      2020.05.20 10:18 (UTC+0)

      tranceterra472lol ended with 3 non limited 5 star artifacts fml so next limited banner get all other 5 star heroes also hahaha

    • images
      2020.05.20 10:20 (UTC+0)

      dragoonjusticelol ended with 3 non limited 5 star artifacts fml so next limited banner get all other 5 star heroes also hahaha limited 5 star 1 percent other 5 star 0.000002 percent but will always not get the banner hero hahaha slimegate takes your money and smiles and closes the gate on you.

  • images
    2020.05.14 09:46 (UTC+0)

    Give one copy of elphelt arti as compensation I waste so many dust !!!

    • images
      2020.05.14 12:01 (UTC+0)

      You'll get your dust back dumb ass, stop begging for free shit. 

  • images
    2020.05.14 13:22 (UTC+0)

    how bout the artifacts we sold for powder b4 maintenance?? can we get it back??

  • images
    2020.05.14 17:15 (UTC+0)

    How about the issue where I sold about equipment and didn’t get any gold?  About 600,000 gold, can I get a my gold? This happened right after game maintenance was finished. 2:30am CST

  • images
    2020.05.15 06:29 (UTC+0)

    plese refund bookmarks I think you gonna fix elphelt damage but is a very weak hero a total wasted

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