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General Discussion

Facebook Login Problem [6]

  • RANK59
  • Jøkker[johnkaryu]
  • 2020.02.15 00:36 (UTC+0)
  • 조회수 117

Hey there, how are you?

Someone can help me please?

I'm trying to log in my acc in a new device, but, when i try to login the game enter in a starter account and not my usual account. D:


포스트 6

  • images
    2020.02.15 00:39 (UTC+0)

    Most likely you used a different facebook account or gmail/stove account on your saved game, that's why it doesn't register to your new device. 

  • images
    작성자 2020.02.15 00:48 (UTC+0)

    But i have just one facebook accout D:

    And i linked that.

  • images
    작성자 2020.02.15 00:50 (UTC+0)

    And, If i stay logged in my old device, and try to login in my new device, the account get dc in the old.

  • images
    2020.02.15 05:04 (UTC+0)

    If you can't remember the password for your accnt just have your game accnt info ready and message the support team with  evidence that this is your accnt and you want it to be moved to a new email, that's what they did to me on another game, they moved my accnt to a new email after losing the password, not sure if smilegate does this but if I remember you provide the email not your password to the support team and they email you instructions, again no sure of smilegate does this so just take a leap of faith! 

  • imagesofficial
    2020.02.18 01:53 (UTC+0)

    Hi, Heir Jøkker! Were you able to successfully log in to your account? If you can't still log-in, please send a message to our Epic Seven CS team and provide your in-game name, server and the e-mail address linked to your account. Thank you!

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