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General News

[Known Issue] 11/21 Post Update Known Issue (Complete) [6]

  • OFFICIAL Dominiel
  • 2019.11.21 09:30 (UTC+0)
  • 조회수 6288

Hello Heirs,
This is GM Dominiel.


Following the update on 11/21, an issue was discovered in the game. 


1. An issue has been discovered where, after using the Chat function in the lobby, certain buttons do not respond to player input.

→ We have identified the cause of this issue and it is scheduled to be fixed in the following update on 11/28.
→ Players will be able to access the game normally after closing and reopening the application. We apologize for any inconvenience that this may cause you.

→This issue has been fixed with the update on 11/28.

We will continue to update you all on this issue by updating this announcement and we will do our best to provide better service for all our Heirs in the future.


Thank you

댓글 6

  • images
    2019.11.21 11:49 (UTC+0)

    BEST


    these things should be fixed asap.. 

  • images
    2019.11.21 11:49 (UTC+0)


    these things should be fixed asap.. 

  • images
    2019.11.21 15:46 (UTC+0)

    Pls fix this as a priority. I always chat while farming and now i cant! Thx.  

  • images
    2019.11.21 16:43 (UTC+0)

    FYI the issue isn’t limited to using Chat in the Lobby and appears to be caused by doing any action that brings up the on-screen keyboard. I’ve been able to reproduce it by attempting to change Guild Notice, profile greeting, or a team/pet name, etc. You don’t even need to actually change any text, just make the on-screen keyboard appear and then cancel the text input. Sometimes it seems to take two tries before the bug occurs though. Please prioritize fixing this given the severity of the bug, thanks!

  • images
    2019.11.23 17:53 (UTC+0)

    I am not here to whin or complain; I really like this game but the fact that this game's been out for more than a year and this isn't the first time that this kind of bug happens just make people wonder what on earth is going on in Smilegate. 


    A bug that affects gameplay is a serious bug and it shouldn't be happening more than once. 

  • images
    2019.11.24 08:55 (UTC+0)

    Thanks for this post. While looking into Chat functions, I recommend looking into a better way to allow chat to fully be effective in your game. Some examples for improvement:

    1. The option to leave words uncensored that are posted in chat. 

    2. The ability to chat to individual people from our friend or guild's list.

    3. The ability for the chats to ping when someone talks in Guild Chat or through individual chats with friends. 

    4. Chat to have the option to show a history of who you talked to so you're able to talk to them again without trying to figure out which public chat you both may be in. 


    To me, chat is a dead and useless thing as it's kinda just there in the background. People find friends but are very limited on how they can talk to one another. Those are just my 2 cents though. :)

  • images
    2019.11.27 17:57 (UTC+0)

    This bloody bug has cost me so many arena matches, including easy ones. Getting a -15 after losing due to this bug on a 3man defence revenge, because for some reason a Challenger 5 dude is able to attack me from Champion 4, it’s ridiculous.

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