11/14 (Thu) Maintenance Extension Details

Epic Seven

OFFICIAL

General News

11/14 (Thu) Maintenance Extension Details [120]

OFFICIAL Dominiel
2019.11.14 06:56 (UTC+0)
조회수 22049

Hello Heirs,

This is GM Dominiel.

We are extremely sorry to our Heirs for the extended maintenance time that you have experienced.

During the course of the maintenance, an issue was discovered.

We tried to complete the maintenance within the timeframe that was originally given, but we, unfortunately, had to extend the maintenance time so that we could provide our players with a more stable service.

* Schedule: 11/14 (Thu) 05:00 ~ ~~07:00~~ ~~11:00~~ 11:30UTC

* Reason for Extension: We have discovered an error that causes irregular play when players log in to the game.

Again, we apologize to all of our Heirs for the increased extension time and we will provide the following compensation.

■ 11/07 (Thu) Maintenance Extension Details

Type	Compensation
Compensation if maintenance ends by 11:00 UTC	Leif x6, Gold x500,000, Covenant Bookmarks x15
Compensation if maintenance ends after 11:00 UTC	To be announced

Once again, we would like to apologize for any inconvenience that this issue may have caused.

We will do our best to complete the maintenance within the stated time.

Thank you.

Juviah[STOVE123590817]
2019.11.14 06:56 (UTC+0)
BESToh boy, here we go again
epic7#hmia1f[STOVE122009939]
2019.11.14 07:17 (UTC+0)
BESTWhy are you complaining they dont even care
Shimerin[Shimerin]
2019.11.14 07:09 (UTC+0)
BESTAnother guild war ruined.
Juviah[STOVE123590817]
2019.11.14 06:56 (UTC+0)
oh boy, here we go again
- wychelm[STOVE93986369]
  2019.11.14 06:59 (UTC+0)
  haha as expected. waiting for people complaining missing their GW sessions
epic7#e6wimm[STOVE85960589]
2019.11.14 06:59 (UTC+0)
Everytime, yet the compensation still poorly given lol
- Vixx
  2019.11.14 07:17 (UTC+0)
  Is that so?
  6 Leif for 4 hours extension is better than waiting for stamina regen for me.
  
  I mean 4 hours would only give you 48 stamina anyway. And 6 Leif give you 480 stamina, not to mention extra gold & BM.
STOVE127524886
2019.11.14 06:59 (UTC+0)
Thank you! Keep up great work!
SoapMctavish[STOVE84579035]
2019.11.14 07:00 (UTC+0)
ah jeezus why do i expected this to happen and happen anyway.... :(
LostLover[STOVE114322871]
2019.11.14 07:00 (UTC+0)
predicted it will be extended.

and can u at least give minimum 1 hour before global server reset? (to give people who havent done daily dan GW attacks chance), so at least it will be 9.00 UTC. U can make the maintenance for update earlier
RozenKreus[STOVE96759004]
2019.11.14 07:00 (UTC+0)
oh well , time to sleep xD
STOVE128818093
2019.11.14 07:01 (UTC+0)
Well dang it.. I forgot to claim my leif for halloween afterparty. I was hoping it ends before server reset so I can claim but rip I guess the usual eXtEnDeD mAiNtEnAnCe strikes again. Really miss the old maintenance time and how we rarely had these kind of crazy extension back to back to back.
Raditya9
2019.11.14 07:02 (UTC+0)
I can see another extension ahead...
acedrgnl[STOVE119990758]
2019.11.14 07:02 (UTC+0)
Expected! Extend until tomorrow please and give us free ml hero selector.
frozenkuku[STOVE119979046]
2019.11.14 07:02 (UTC+0)
Can't you just get your **** together SmileGate? Every thursday maintenance, every thursday give estimated completion, every thursday extend by 3 hours maybe more? Releasing new useless heroes, not fixing Guild War matchmaking, not releasing the other bosses in Hell Raid, not releasing World Bosses for more Guild related activities?
TheWeeb9700[STOVE92162220]
2019.11.14 07:03 (UTC+0)
it happens everytime
WarSlasher[STOVE86330963]
2019.11.14 07:04 (UTC+0)
Might as well shutdown your services.
Cannabliss[STOVE125227199]
2019.11.14 07:04 (UTC+0)
Well, I'm a little bit disappointed that I can't get a little bit of play in before bed, but I'm excited about the update and now the compensation. See yall in the morning. Thanks for the hard work SG.
Sugarbomb[SugarbombLLTQ]
2019.11.14 07:05 (UTC+0)
Two weeks ago - 8 hour maintenance
Last week - 9 hour maintenance
This week - 10 hour maintenance

If this keeps up, the game will be in 24/7 maintenance in only three years :(
- SirWerner
  2019.11.14 07:19 (UTC+0)
  an 10hours give reduced compensation !?!?! 500k Gold instead of 1000k before, just 15Bminstead of 20, and jsut 6 leifs instead of 8...
  UNFAIR!
- Vixx
  2019.11.14 07:28 (UTC+0)
  10 hours??
  05.00 - 11.00 = 10 hours?
  
  I'm impressed you still manage to live until this day.
Alarak[STOVE92582435]
2019.11.14 07:05 (UTC+0)
Downtime extension?

Shocking.
acedrgnl[STOVE119990758]
2019.11.14 07:06 (UTC+0)
What you call yourself if you do same mistake everyweek?
- acedrgnl[STOVE119990758]
  2019.11.14 07:08 (UTC+0)
  Morron
- Cannabliss[STOVE125227199]
  2019.11.14 07:17 (UTC+0)
  STOVE119990758The Smilegate team was able to design, build, and maintain a massive mobile game with hours and hours of playtime and myriad features, but sometimes their maintenance takes longer than expected because they're making sure that the game actually works.
  
  You, on the other hand, have chosen to insult them for providing you a service, yet, in all your entitlement, you can't even spell "moron."
  
  Calm down.