Epic Seven


Bug Reports

Pack Didn't Give Rewards [3]

I purchased the $5 monthly pack, but my game bugged out as it was processing. When I loaded back in, it had taken the money, but I didn't get any of the items from it. Could someone help me with this please?

댓글 3

  • images
    2019.11.07 21:35 (UTC+0)

    Send an inquiry ( Link at bottom ) information you will need is this, its taken from the link below to help speed it up for you ^^

    ■ Google Play Store
    Please send us a 1:1 inquiry with the following information:
    - In-Game ID (Nickname):
    - Date & Time of Purchase:
    - Amount Spent:
    - Purchased Item:
    - Requested Action: Cancel Purchase/Deliver Item
    - Google Account Used to Purchase:
    - Order ID (GPA.0000-0000-0000-00000):
    * You can find your Order ID here: pay.google.com

    ■ Apple App Store
    - Apple requires all purchase inquiries to be made directly via Apple.
    Please use the App Store (https://support.apple.com) to request a refund.
    If Apple requests proof of purchase, please send us your purchase receipt and we will confirm that your purchased item was not delivered.


  • images
    작성자 2019.11.08 01:37 (UTC+0)

    Thank you.

  • images
    2019.11.08 17:36 (UTC+0)

    Hope you get it solved :)

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