Apology for Ravi's Incomplete Animation 
- 2019.11.07 12:57 (UTC+0)
This is Epic Seven.
With the update on 11/7(Thu), we planned to make changes to Ravi’s animation in order to make it more elaborate and detailed. However, we did not let our Heirs know about these planned changes in advance and also, an incomplete animation was placed in the game. We are deeply sorry for any inconvenience that this issue may have caused.
There are certain expressions, motions, sound effects, and other improvements that were omitted from Ravi’s animation. We also failed to take into account our Heirs preference for an animation that uses line drawing of Ravi. We are very sorry for the disappointment that we caused our Heirs.
We have heard the opinions that our Heirs have stated in our communities and we will change the animation to what it previously was.
We will also ensure that this type of issue does not happen again. Additionally, we will inform our Heirs on any plans to make changes to animations and also listen to any opinions that our Heirs may have.
Once again, to our Heirs who value our Heroes especially Ravi we would like to apologize.
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