Epic Seven


Bug Reports

Infinite cutscene loop on mission 1-10 [6]

I’m not sure what the issue is or if there’s even a solution. My iPhone is updated to iOS 13 and I have tons of space in my phone so I’m not sure what else to do. When I first started I couldn’t get past the tutorial cutscene but eventually I did with the phone update only bad news is I’m stuck again. 

댓글 6

  • images
    2019.10.23 14:47 (UTC+0)

    I think this has been a problem for everyone on IOS 13 and had yet to complete 1-10, essentially everyone who starts on this point is either locked as far as 1-9 or need to go through an emulator(or well connect your account on an android device) just to progress past the mission. Been at this point for 9 days myself and don't have access to a computer that can run an emulator or another phone so I've taken to just leveling fodder through farming the vildred side story. I haven't seen anything released addressing it, only other people complaining about it - I'm hoping they do sort it out soon since there isn't much (at least the side story is available) content pre 1-10 unless you wanna jump to the 10th stage with merc and whatever you get out of the free dailies. 

    At least we can say it's lucky it happened during a "dead period" for the game...right?

  • images
    2019.10.23 19:12 (UTC+0)

    I wonder if it is game wide with all cutscenes... I'm on iOS 13 and experiencing the same issue. Would have been nice to know that it was a broad issue, thanks customer support....

  • images
    2019.10.24 01:20 (UTC+0)

    It’s hard to believe this hasn’t been addressed yet.  Basically the game is not compatible with iPhone XR and beyond.  Unplayable literally.  

  • images
    2019.10.24 05:32 (UTC+0)

    Unplayable with any iPhone from SE on. I’m Beta Tester and Programmer... and worked for months on iOS 13. I don’t see any reason why it wouldn’t work on it. It’s on SG’s side. Now what? It’s a shame they’re behaving in such a way, but what can we do? 

  • images
    2019.10.24 12:00 (UTC+0)

    At least just get rid of that cutscene altogether until they figure it out.  

  • images
    2019.10.24 15:09 (UTC+0)

    This seems to be a problem with other cut scenes as well. I just downloaded and had to uninstall after it looped the second intro cutscene. It then stated a loop on the first intro cut scene. I would really like to play this game but seems unlikely at the moment with little to no acknowledgement of this pervasive IOS bug. 

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