[Edit] No answer from support regarding recovering MLDupe 
- 2019.09.23 14:23 (UTC+0)
During the ML 5* nerf/recall period I recalled ML Ara for J Kise, who was imprinted with another ML Ara. I haven't touched the slate I received from recalling the hero.
I contacted support over a week ago about recovering the dupe of ML Ara in exchange for the slate, but I haven't heard a response and the support ticket status says "Checking". Has anybody else been waiting this long for support to act on the ticket? Am I just too impatient?
I have asked about this in E7's reddit in the mega daily question thread, but nobody responded to me.
Edit: I just recieved my ML Aramintha today in the GM inbox.
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