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General News

Arena Season 3 Glory Crest Issue Compensation [102]

  • OFFICIAL
  • Dominiel
  • 2019.09.11 07:27 (UTC+0)
  • 조회수 21640


Hello Heirs!
This is GM Dominiel

The Glory Crest Compensation issue has been successfully adjusted. Please refer to the following announcement.
(Tap Here to move to the announcement)

However, Heirs who already experienced this issue have not yet received compensation. We promise to conduct a full and thorough investigation and deliver the missing amount within the next week. We apologize for the delay and kindly ask for your patience.

We will give you more details regarding the distribution compensation via updates to this notice.

We apologize for any inconvenience caused by this issue and we promise to do our best to provide you with even better service.

Thank you.



댓글 102

  • images
    2019.09.11 07:35 (UTC+0)

    BESTThank you for clarifying this, as plenty of people are posting "where's my compensation, I'm still missing Glory Crests!".
    However, oof, a week... I admit, I'm getting impatient, I really want to buy those S3 Accessories, but... oh well. If the issue isn't fixed correctly, it'll just mean more complaining, so best that it is researched and implemented properly.

  • images
    2019.09.13 21:16 (UTC+0)

    BESTtheir entire reasoning for gifting glory crests was to not have people have an unfair advantage, only to give an unfair advantage to everyone else who logged in first, now a week later, we still are at a complete disadvantage with 0 glory crests. i cant buy a single item from the shop. this was poorly handled

  • images
    2019.09.12 10:10 (UTC+0)

    BESTI’m still at 0 crest please fix it , we will all wait for it

  • images
    2019.09.11 07:32 (UTC+0)

    Thank you for the update SG

  • images
    2019.09.11 07:35 (UTC+0)

    Thank you for clarifying this, as plenty of people are posting "where's my compensation, I'm still missing Glory Crests!".
    However, oof, a week... I admit, I'm getting impatient, I really want to buy those S3 Accessories, but... oh well. If the issue isn't fixed correctly, it'll just mean more complaining, so best that it is researched and implemented properly.

    • images
      2019.09.11 12:14 (UTC+0)

      A week is not too long imo. What startles me is how low-level the mistake developers have made is (i.e. If players don't enter arena first they are still at season 2 wth).

  • 2019.09.11 08:17 (UTC+0)

    Thank you for the update, will be waiting patiently.

  • images
    2019.09.11 08:40 (UTC+0)

    Thanks for your answer ! :)

  • images
    2019.09.11 09:11 (UTC+0)

    Thanks for the note. I still didn’t get the glory crests yet. Shall wait patiently for it. 

  • images
    2019.09.11 09:23 (UTC+0)

    thank you for letting us know, that our missing crest is underway, but i'm still very angry at the fact that some people is getting a huge advantage with the ability to buy out the entire shop 1 week ahead of everyone else. how ever  i'm not as mad as before. just upset, because i personally like to play this game and stay on top. 1 week of entire shop makes a huge difference in progression.

    • images
      2019.09.11 21:01 (UTC+0)

      Set is garbage, tier 88 with set sub stats of tier 67. You get a better weapon from hell raid. You would think they would put speed main on shoes seeing that it's a speed set, but attack? We had attack on shoes for the S2 set shoes...

  • images
    2019.09.11 09:30 (UTC+0)

    Also take the -1100 from the people you distributed it to ! I didn't receive any normal points just the glory ones 

    • images
      2019.09.11 14:54 (UTC+0)

      They are in the GM tab in your mailbox. 

  • images
    2019.09.11 09:32 (UTC+0)

    Well said sg 👏🏼

  • images
    2019.09.11 09:58 (UTC+0)

    Thank you for keeping us updated. I have still not received my glory crests. Please continue to inform us of when and how you plan to compensate those like me.  

  • images
    2019.09.11 10:00 (UTC+0)

    Don’t forget that it’s not just the 1160 CP & 5.8k GC issue, we still have players who never got their S2 glory crests converted and spent it slightly early, but now that GC is being made useless this season, their excess is not an advantage. Their S2 GC needs to be converted to CP like everyone else!

    • images
      2019.09.11 13:11 (UTC+0)

      STOVE92356646I explained this in detail in different posts and replies. These people do not have an advantage. They are in fact, at a disadvantage. GC will not be converted for S4. Now, they are lacking their CP because they never got the full amount converted (if at all), and the extra GC will just be wiped. Everyone can already buy out the shop with 5.8k GC, so the excess that did not get converted due to early spending, will just get wiped away.

    • images
      2019.09.11 13:13 (UTC+0)

      STOVE92356646All I'm saying is that their S2 GC that *should* have been converted, but was never converted, needs to be converted. Deduct that amount in GC, and convert it 5:1 like everyone else, and give them their missing CP. It will already be received late, but I'm not even saying to give extra, just what is owed.

  • images
    2019.09.11 10:50 (UTC+0)

    Thank you

  • images
    2019.09.11 12:08 (UTC+0)

    Yay.... thankssssss

  • images
    2019.09.11 12:11 (UTC+0)

    Yea I still need mine but I can wait

  • images
    2019.09.11 12:35 (UTC+0)

    Thanks for the update. I will try to wait patiently. 

  • images
    2019.09.11 12:42 (UTC+0)

    Having a really great time waiting to get the new equipment. My friends all have it already. 

  • images
    2019.09.11 13:23 (UTC+0)

    thanks we will wait boys <3 dont worry do your best fixing it :D

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