Epic Seven

OFFICIALMOBILE턴제 RPG스마일게이트 메가포트

General News

Arena Season 3 Glory Crest Distribution Details [120]

  • OFFICIAL
  • Dominiel
  • 2019.09.09 09:08 (UTC+0)
  • 조회수 25032


Hello Heirs!
This is GM Dominiel. 

Foremost, we would like to apologize for the inconvenience caused due to the Glory Crest reimbursement error that occurred today.

This issue was resolved with the 9/9 temporary maintenance. Players who accessed the game for the first time today after the temporary maintenance had their Glory Crest normally converted into Conquest Points.  

However, follow-up measures have been set for some Heirs who were affected by this error. 
Please see below for more information.

■ Follow-Up Measures for Glory Crest Error

1. Details:
 i) Compensation: Glory Crest x5,800
 Distribution Period: 9th September 2019 10:10 UTC ~ the end of Arena Season 3
 ii) Reimbursement will be carried out for all accounts that experienced this error.
 
 (Glory Crests will be converted to Conquest Points with a 5:1 exchange rate.
)
Distribution Period: We will give you more details regarding this via a separate notice. 
 iii) At the start of Arena Season 4, unused Glory Crests will not be converted to Conquest Points.

 Please Note
- Glory Crest that was used before this error was fixed will be distributed once the data has been verified.

- We will give you more details regarding reimbursement for accounts that affected this error via a separate notice. 

We are extremely sorry for this inconvenience and will do our best to provide you with even better service. 

 Thank you.


댓글 120

  • images
    2019.09.09 10:20 (UTC+0)

    BESTI just received the glory points, pressed ACCEPT. Then it says 0 at my account.

  • images
    2019.09.09 09:23 (UTC+0)

    BESTI'm so confused right now

    You don't specify WHAT the error was that players experienced.
    I assume that players who have not gotten their glory crest converted are the "affected players" as this is the error apparently


    I heard rumors that some players could use their glory crest to buy Arena Season 3 equipment, which means players who have not gotten their glory crest converted.
    Now those players get "i) 5.800 Glory Crest" as compensation? On top of the gear they got from the shop? What?

    "ii) Reimbursement will be carried out for all accounts that experienced this error." which means players who bought arena season 3 equipment will have their remaining Glory Crests (Which is low since they probably bought arena equipment)


    "iii) At the start of Arena Season 4, unused Glory Crests will not be converted to Conquest Points"

    But those who are not affected by the error already got their Glory Crests converted? So it makes no sense to me

  • images
    2019.09.09 09:38 (UTC+0)

    BEST^This, its still arena season 3 btw not 4, either they should take back the gear that all those player that "affected" by the bug manage to buy, or let the rest buy the gear directly by normal conquest point after the shop is fixed is the only way to fix this

  • images
    2019.09.09 09:14 (UTC+0)

    Im still dont get it....

    While my friends still have their glory chest after fixed shop last time.

    But mine already got converted last morning

    • images
      2019.09.09 10:13 (UTC+0)

      See my explanation posted below. Things are relatively fair for everyone now.

  • images
    2019.09.09 09:14 (UTC+0)

    When are you going to fix the shop?

  • images
    2019.09.09 09:18 (UTC+0)

    It doesn’t make sense? Those people that got converted are losing out as those that didn’t get converted already bought the season equipments? So how is that fair that those that didn’t get converted get the reimbursement? 

    • images
      2019.09.09 10:13 (UTC+0)

      See my explanation posted below. Things are relatively fair for everyone now.

  • images
    2019.09.09 09:23 (UTC+0)

    I'm so confused right now

    You don't specify WHAT the error was that players experienced.
    I assume that players who have not gotten their glory crest converted are the "affected players" as this is the error apparently


    I heard rumors that some players could use their glory crest to buy Arena Season 3 equipment, which means players who have not gotten their glory crest converted.
    Now those players get "i) 5.800 Glory Crest" as compensation? On top of the gear they got from the shop? What?

    "ii) Reimbursement will be carried out for all accounts that experienced this error." which means players who bought arena season 3 equipment will have their remaining Glory Crests (Which is low since they probably bought arena equipment)


    "iii) At the start of Arena Season 4, unused Glory Crests will not be converted to Conquest Points"

    But those who are not affected by the error already got their Glory Crests converted? So it makes no sense to me

    • images
      2019.09.09 10:12 (UTC+0)

      STOVE83882746Some already rolled their gear and there's gonna be a group with good rolls super ****** that they'll lose it if they do this. Wasn't their fault they got to buy gear early. Some may not even have been aware it was a mistake. See my explanation posted below. Things are relatively fair for everyone now.

    • images
      2019.09.09 10:30 (UTC+0)

      STOVE83882746Thanks, I corrected it. I guess I was a bit carried away with them saying arena season 4 at the last point.

  • images
    2019.09.09 09:35 (UTC+0)

    Sorry but what the actual f**? You have players who got their hands on S3 gear and on top of that you want to compensate THOSE PLAYERS ? ***** ******* christ

    • images
      2019.09.09 10:12 (UTC+0)

      See my explanation posted below. Things are relatively fair for everyone now.

  • images
    2019.09.09 09:35 (UTC+0)

    I agree with the comments. This post is confusing. So there are two parties, those who got their S2 glory crests converted, and those who didn't & are/were able to spend their S2 glory crests on S3 items? Both parties (everyone) are getting 5.8k glory crests for S3? Those who didn't get their S2 glory crests converted (latter party) will then get it ALL converted in the future? (Unannounced? But by then we'd already be earning legit S3 glory crests, we don't want to lose those?) What about those who didn't get to spend their S2 glory crests on S3 items (former party), isn't it unfair?


    When you say "Reimbursement" "for all accounts that experienced this error", assuming reimbursement means "Glory Crests will be converted to Conquest Points with a 5:1 exchange rate", aka the latter party gets S2 (and potentially even S3) glory crests converted at an unknown date ("Distribution Period: We will give you more details regarding this via a separate notice")?

    • images
      2019.09.09 09:53 (UTC+0)

      I was typing a third comment for this chain, but I just realised 5.8k glory crests for EVERYONE + non-conversion from S3 to S4 means everybody has enough to buy out the shop right away. So I'm not posting that comment, doesn't make sense anymore.


      Glory crests are useless this season, but it's fair for the former party. Then the latter party just needs to get their 5:1 conversion worth of conquest points, that the former party already received, so they don't miss out. Doesn't matter that the latter party ends up with excess glory crests, since that excess is useless.

    • images
      2019.09.09 10:34 (UTC+0)

      Cloud7050We are in season 3 now. Non-Conversion of season 3 to 4 means everything we earn in the future will not be converted. "Everyone" is getting something, but some people already purchased arena gear so they will have excessive amount of glory crest and take them with them to season 4 and can immediately buy new arena equipment.

  • images
    2019.09.09 09:49 (UTC+0)

    Good job, SmileGate. 4Head

  • images
    2019.09.09 09:55 (UTC+0)

    Oh was I not supposed to have these S3 arena gears? Honestly they don't roll like 88 gear should it's like a W11 drop when I +15'd them but I should have expected that since all of my S2 gear only rolled into eff resist and low rolls.

  • images
    2019.09.09 10:06 (UTC+0)

    I think I understand now. The post is confusing and not well-typed. Let me try to explain.

    Some got their glory crests converted 5:1 to conquest points. Some didn't. The former party has their conquest points. The latter party is able to spend S2 glory crests on S3 items, getting a head start. To make things fair, SG is compensating everyone with 5.8k glory crests, meaning everyone can buy out the shop right away (with enough conquest points) and they are useless this season, with them not getting converted for S4.
    So the latter party having excess glory points doesn't matter any more. In fact, for those angry that the latter party seems to be getting an advantage (said head start, now evened out), they are in fact at a disadvantage as they have to wait till SG announces when they get their missing conquest points, so they could potentially afford less things than the former party.

    • images
      2019.09.09 10:18 (UTC+0)

      I kinda get the gist, but not only their wording, its also their term that confusing


      "compensation : 5800 glory crest"


      The thing is, they didnt specified are the compensation is glory crest s3 or s2, they just call it "glory crest" and the next statement is  "Glory crest will be converted to conquest point"...... Again, which one? If the 5800 glory crest compensation is s2 glory crest isnt that mean it will be turned into conquest point ? Into 1160 conquest point? Thats why people are confused, if they just type the compensation were glory crest s3 thing wont be confusing


      But then again..... Everyone getting 5800 glory crest s3 directly is too good to be true as well, nobody gonna believed it if the dev didnt say it directly, but oh well, seems like they choose the shortcut route here

    • images
      2019.09.09 10:32 (UTC+0)

      STOVE83882746This is all well and good but they don't explain it in the compensation mail. I received the 5800 crests only to have them all converted when I opened the arena tab. 

  • images
    2019.09.09 10:15 (UTC+0)

    Owh that's why my Glory Cresht disappeared, I have 1000 GC left and then become 0 when I'm login.any other player has bought the new Item and the Other player can't buy cause this problem 



  • images
    2019.09.09 10:20 (UTC+0)

    I just received the glory points, pressed ACCEPT. Then it says 0 at my account.

  • images
    2019.09.09 10:32 (UTC+0)

    Same for me I just accepted the glory points as compensation and now it says I have 0 points 

  • images
    2019.09.09 10:32 (UTC+0)

    I received my Silver Crest points in my mail, accepted it, and now It says I have 0 Silver Conquest points. ?? Are we able to actually get those points back SG?


    EmiliaPuck / Global

  • images
    2019.09.09 10:33 (UTC+0)

    Holy **** is this real? Thanks!

  • images
    2019.09.09 10:35 (UTC+0)

    I got the glory crests and then they were immediately converted, I assume this is what was intended?

    • images
      2019.09.09 10:55 (UTC+0)

      I dont know because why would they make it so round about instead of just giving conquest to us. It feels like we were supposed to get the glory crest and not the conquest

  • images
    2019.09.09 10:37 (UTC+0)

    I recieved 5800 glory points but when I go to shop it says zero on the top.

    • images
      2019.09.09 10:52 (UTC+0)

      Exact same thing happened to me. Meanwhile people in chat bought most of the arena gear and the portrait frame.

General News의 글

STOVE 추천 컨텐츠