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General News

Arena Weekly Starting Grade Compensation Notice [10]

  • OFFICIAL
  • Dominiel
  • 2019.08.21 10:04 (UTC+0)
  • 조회수 25264


Hello Heirs,
 This is GM Dominiel.


Due to the Arena Weekly Starting Grade issue that affected certain players on 8/19, we will be compensating those who were affected.

■ Arena Weekly Starting Grade Compensation


1. Schedule: 8/21 10:00 ~ 8/27 10:00 UTC

2. Compensation: 


Target 

Compensation

All Heirs (Asia, Korea, Europe Servers)

5 Leif

 Heirs affected by this issue on the 2nd and 3rd Week of August

Heirs will receive 100% of the Skystones they received on the 3rd week of August for their Arena Weekly Starting Grade reward.

Heirs affected by this issue only on the 3rd Week of August

Heirs will receive 50% of the Skystones they received on the 3rd week of August for their Arena Weekly Starting Grade reward.


We apologize for any inconvenience that this issue may have caused our Heirs and we will do our best to provide better service for all our heirs in the future.


Thank you.


댓글 10

  • images
    2019.08.21 10:17 (UTC+0)

    BESTThey said compensation starts today. I think it would be very difficult and complicated to modify your rank mid-week, unfortunately you're gonna have to earn it back. 

  • images
    2019.08.21 12:45 (UTC+0)

    BESTHow far down did you go? If you made it once, you can make it again.

  • images
    2019.08.21 10:12 (UTC+0)

    Still disn't fix my rank nor did I recieve compensation. Even wrote in the bug report tab but nothing yet, I expect it to be fixed.

    • images
      2019.08.21 10:17 (UTC+0)

      They said compensation starts today. I think it would be very difficult and complicated to modify your rank mid-week, unfortunately you're gonna have to earn it back. 

    • images
      2019.08.21 14:02 (UTC+0)

      STOVE92356646My bad for the compensation, but regardless of that I already earned that rank. If I have to climb back up so be it, but I want the skystone I was supposed to get because I earned them. 


      Shouldn't be hard to fix ranks either, last week they fixed me from bronze to master, so they can do it again but this time hopefully correctly.

  • images
    2019.08.21 10:13 (UTC+0)

    5 Lief, nice!

  • images
    2019.08.21 11:44 (UTC+0)

    Are you going compensate the players who started the arena with an advantage? Are you idiots? And the players without this bug and any advantage?

    • images
      2019.08.21 11:47 (UTC+0)

      Such things will balance themselves out with combat.

  • images
    2019.08.21 12:24 (UTC+0)

    I miss being in Challenger 2. **** all that grind for nothing

    • images
      2019.08.21 12:45 (UTC+0)

      How far down did you go? If you made it once, you can make it again.

    • images
      2019.08.21 17:53 (UTC+0)

      STOVE92356646Challenger V. I know, but I kinda lost motivation ****

  • images
    2019.08.23 13:26 (UTC+0)

    Does this also apply to those of us who got a forced reset at the start of the week, or is that just a thing now?

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