Game Crashing, Error popup, Redownload Patch

Epic Seven

OFFICIALMOBILE턴제 RPG스마일게이트 메가포트

Bug Reports

Game Crashing, Error popup, Redownload Patch [19]

RANK70
Somatic
2019.07.25 17:35 (UTC+0)
조회수 1209

Whatever you did with this patch has caused huge issues for numerous players, including myself. The game was crashing on startup, giving a pop-up error, now wants me to download a 1.6gb patch. The game was also crashing when exiting. I'm sure you are aware of these issues by now, as numerous players have posted about them, both here and on Reddit.

Lack of communication about your awareness and an eta on figuring this out is not a good move.

No, I'm not reinstalling the game multiple times. It was working fine before the patch and even afterwards until just now. What's the point of trying to troubleshoot a random bug that you introduced with the latest patch? I'm a paying customer, not your beta team.

This "one step forward, two steps back" approach to your game is getting really old.

epic7#gzkhhg[STOVE86611164]
2019.07.25 17:42 (UTC+0)
+1 here.
epic7#ik3kz1[STOVE85584397]
2019.07.25 17:46 (UTC+0)
Same problem.
epic7#19951g[STOVE119734913]
2019.07.25 17:52 (UTC+0)
I have the same problem, at the morning the game started normally but when I tried to open the game 15 minus ago the game closed and show me that error
Cloudcroft[STOVE108168403]
2019.07.25 17:58 (UTC+0)
same issue here
123390033
2019.07.25 18:05 (UTC+0)
Same
epic7#jlygnk[STOVE91558324]
2019.07.25 18:10 (UTC+0)
Exactly what's happening to me. It scares me since I'm worried about my account
epic7#2xfbep[Gisla]
2019.07.25 18:23 (UTC+0)
same problem everytime i close the game, and it alwas ask to download data over and over again
FatesReaper[STOVE92172954]
2019.07.25 19:00 (UTC+0)
I get same issue. Dont get asked to re download though. The game also tries to start itself and I get that error everytime
Doce[alexiger]
2019.07.25 19:05 (UTC+0)
Same problem here. Really frustrating.
epic7#6klud9[STOVE89540073]
2019.07.25 19:29 (UTC+0)
ssame problem not getting asked to re download
ForestFox[STOVE120192427]
2019.07.25 20:43 (UTC+0)
Same here. I would be in another app and when the 'dispatch mission is done' or the 'skystones in orbis are full 'notification pops up, it would force me out of my app, opens epic 7, and show me that error ^..
-also the bar tender for secret shop (...) thought bubble is not going away.
korth[STOVE84563987]
2019.07.25 21:23 (UTC+0)
this keeps happening to me as well. friggen annoying
epic7#5rt91q[STOVE84587101]
2019.07.25 21:47 (UTC+0)
Same issue. I've been asked to re-download the patch everytime I open the game today. The message seems to be caused by having developer options activated... which is BS in my opinion.
epic7#k5thgl[STOVE101393670]
2019.07.25 22:22 (UTC+0)
Have any of you went to the app store and updated the app? Huh?
120278959
2019.07.25 23:51 (UTC+0)
i have an OnePlus 3T on stock OxygenOS, not rooted or else and the game tells me my phone is rooted.. It's annoying as hell...
GLScarves[GLScarves84]
2019.07.26 03:29 (UTC+0)
Keeps happening to me as well. Constant crashes trying to open game. Game randomly crashes while I don't even have game open (I get pop-up while I'm doing something else). Game made me redownload and install 1.6GB twice so far.