Epic Seven

OFFICIALMOBILE턴제 RPG스마일게이트 메가포트

Bug Reports

Game Crashing, Error popup, Redownload Patch [19]

  • RANK70
  • Somatic
  • 2019.07.25 17:35 (UTC+0)
  • 조회수 1209

Whatever you did with this patch has caused huge issues for numerous players, including myself. The game was crashing on startup, giving a pop-up error, now wants me to download a 1.6gb patch. The game was also crashing when exiting. I'm sure you are aware of these issues by now, as numerous players have posted about them, both here and on Reddit. 


Lack of communication about your awareness and an eta on figuring this out is not a good move. 


No, I'm not reinstalling the game multiple times. It was working fine before the patch and even afterwards until just now. What's the point of trying to troubleshoot a random bug that you introduced with the latest patch? I'm a paying customer, not your beta team. 


This "one step forward, two steps back" approach to your game is getting really old. 



댓글 19

  • images
    2019.07.25 17:42 (UTC+0)

    +1 here. 

  • images
    2019.07.25 17:46 (UTC+0)

    Same problem. 

  • images
    2019.07.25 17:52 (UTC+0)

    I have the same problem, at the morning the game started normally but when I tried to open the game 15 minus ago the game closed and show me that error

  • images
    2019.07.25 17:58 (UTC+0)

    same issue here

  • images
    2019.07.25 18:05 (UTC+0)

    Same

  • images
    2019.07.25 18:10 (UTC+0)

    Exactly what's happening to me. It scares me since I'm worried about my account

  • images
    2019.07.25 18:23 (UTC+0)

    same problem everytime i close the game, and it alwas ask to download data over and over again

  • images
    2019.07.25 19:00 (UTC+0)

    I get same issue. Dont get asked to re download though. The game also tries to start itself and I get that error everytime 

  • images
    2019.07.25 19:05 (UTC+0)

    Same problem here. Really frustrating.

  • images
    2019.07.25 19:29 (UTC+0)

    ssame problem not getting asked to re download 

  • images
    2019.07.25 20:43 (UTC+0)

    Same here. I would be in another app and when the 'dispatch mission is done' or the 'skystones in orbis are full 'notification pops up, it would force me out of my app, opens epic 7, and show me that error ^..

    -also the bar tender for secret shop (...) thought bubble is not going away.

  • images
    2019.07.25 21:23 (UTC+0)

    this keeps happening to me as well. friggen annoying


  • images
    2019.07.25 21:47 (UTC+0)

    Same issue. I've been asked to re-download the patch everytime I open the game today. The message seems to be caused by having developer options activated... which is BS in my opinion.

  • images
    2019.07.25 22:22 (UTC+0)

    Have any of you went to the app store and updated the app? Huh?

  • images
    2019.07.25 23:51 (UTC+0)

    i have an OnePlus 3T on stock OxygenOS, not rooted or else and the game tells me my phone is rooted.. It's annoying as hell...

  • images
    2019.07.26 03:29 (UTC+0)

    Keeps happening to me as well. Constant crashes trying to open game. Game randomly crashes while I don't even have game open (I get pop-up while I'm doing something else). Game made me redownload and install 1.6GB twice so far.

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