Epic Seven

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General News

Epic Seven Recent Issues and Compensation Notice [232]

  • OFFICIAL
  • Dominiel
  • 2019.07.16 05:00 (UTC+0)
  • 조회수 78310


Hello Heirs,

This is Smilegate Megaport.

On July 15, a conference was held with players in South Korea to discuss recent issues. We will work as quickly as possible to organize the content of the meeting and share it with all of our Heirs.

We would like to take this time to apologize for any inconvenience that we may have caused due to recent operational and service issues.

As a way to express our sincerest apologies, we would like to present our players with the following compensation. Please see below for detailed information regarding the compensation.

1) Eligible Players: All
2) Date: 7/16 05:30 UTC ~ 8/1 15:00 UTC
3) Compensation:
- 5 Star Hero Summon Ticket x2
- 5 Star Artifact Summon Ticket x2

- Leif x10

We promise to do our best in order to repair and improve our relationship with our players and we truly thank you for your patience and understanding.

Sincerely,
Smilegate Megaport

댓글 232

  • images
    2019.07.16 05:08 (UTC+0)

    BESTRemember to only give this reward to existing players, don’t let the rerollers go ham for two weeks and sell accounts!

  • images
    2019.07.16 05:29 (UTC+0)

    BESTWow, this is very generous of you guys. I saw the conference yesterday and while I agree to most of the players' insights on issues, I still feel bad that you were put in a very difficult situation. You can't possibly decide on the spot just because a player requests an immediate answer. A bad decision might affect not just the players but the business as well. Anyway, we are very thankful for this, and we are looking forward for future content.

  • images
    2019.07.16 05:31 (UTC+0)

    BESTHope most of the outrage will die down, I really want this game to flourish. Just continue to be communicative and involve the community more.

  • images
    2019.07.16 05:03 (UTC+0)

    Wow, this is extremely generous compensation, thank you. 

  • images
    2019.07.16 05:04 (UTC+0)

    Wow guys cool!!!!

  • images
    2019.07.16 05:05 (UTC+0)

    wow thank you so much!!! great work on the game!!

  • images
    2019.07.16 05:06 (UTC+0)

    love you guys <3

  • images
    2019.07.16 05:08 (UTC+0)

    Remember to only give this reward to existing players, don’t let the rerollers go ham for two weeks and sell accounts!

  • ic-caution

    작성자에 의해 삭제된 댓글입니다.

  • images
    2019.07.16 05:10 (UTC+0)

    Thx for your generous award hope this will make some haters understand that SG want to change and give SG a opportunity to be better

  • images
    2019.07.16 05:11 (UTC+0)

    Wow, thank you very much! This is extremely generous :)

  • images
    2019.07.16 05:12 (UTC+0)

    Very generous, ty. Sorry you guys at the top just got yelled at for 7+ hours, that was brutal. 

  • images
    2019.07.16 05:14 (UTC+0)

    i fking love you


  • images
    2019.07.16 05:14 (UTC+0)

    I'm actually glad that SG at least decided to do some damage control. For once, they got off their a** to try to fix a situation. Kudos and goodluck. You'll need it to re-stabilize the game and player base.

  • images
    2019.07.16 05:16 (UTC+0)

    Hope to see things moving onto a better direction from now on. Cheers Smilegate.

  • images
    2019.07.16 05:17 (UTC+0)

    Didn't expect it. Thank you very much~~

  • images
    2019.07.16 05:17 (UTC+0)

    Great stuff here, I'm very glad to see you guys treating your players and making a better game for the players.

  • images
    2019.07.16 05:20 (UTC+0)

    Omg you guys ahaha, thanks for the *5 Hero summon ticket, hope i dont get a dupes xD


  • images
    2019.07.16 05:20 (UTC+0)

    Keep your heads up guys. Mistakes have been made, the only way from now on is UP. Just keep improving, it will be alright soon. Cheers.

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