4/2 (Thu) Known Issues (Added on 4/3 02:02)
Epic Seven : NEW ERA
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[Issues] 4/2 (Thu) Known Issues (Added on 4/3 02:02) [87]



Hello Heirs. This is GM Dominiel.

 

The following issues were discovered in the game on 4/2 (Thu). Please see below for more detailed information.

 

1. An issue where text overlaps in certain shop UI

2. An issue where an error pop-up appears when Heirs who purchased the free summon pack before the update enter the shop

3. An issue where a text error for the Dawning Trajectory Gold Box 5 Artifact

5 Artifact will be summoned with equal probability, without a selection process

4. An issue where a black screen appears when entering the game after app installation, preventing gameplay

→ Relevant team is currently investigating this issue. We sincerely apologize for any inconvenience this has caused.

5. An issue where a text for the Optimal Equipment Set for Amid obtainable in Dawning Trajectory was incorrectly displayed

→ The Optimal Equipment (Speed/Health) Set for Amid, which will be provided. We sincerely apologize for the inconvenience.


We sincerely apologize for any inconvenience this may have caused to our Heirs. 

We will continue doing our best to provide you with the best service possible.

 

Thank you.



Reply 87
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BEST

How disappointing , honestly I am sad that the veterans are being shoved to the side, I get that why we don't get the galaxy coins, but not even the dupe unit? That's some next level bs like ay least let us have them and the golden currency, while the newbies here are getting all the goods, while we suffered on our early days.

BEST

The dupes turned into coins that is so bad, not even galaxy coins obtained. How could you messed up this badly SG? Poor veterans treatment again. 


Btw the imprint circuit was trash, we never asked for this, we never need EXTRA STATS to play the RTA, now new players will struggle more to compete with veterans (I am a veteran player and I am never happy about it). 4k def Barunka, 60k hp DB senya/Eaton, 8k atk Hwayoung, WTF? Remove this, its not quality of life improvement, just pure nonsense.


Remove IMPRINT CIRCUIT, MAKE THE DUPES KEPT IN STORAGE, THAT'S ALL WE NEED

BEST

The heroes we got from the new chests are not visible in any account section : heroes / storage , how do we manage to get them ? I pulled ML luna from a diamond chest and i cannot find it on my account

I feel like people wouldn't even be as disappointed with your decisions (about making imprint system pve only and not giving players actual dupe copies) if you gave us the carrot event's energy refund!!

Not having a premier farming event similar to last year's carrot event  energy refund is the nail in the coffin for your existing player base. But now you have taken everything away from us and this is just another run of the mill event when it should be a shining star of an event for the year.

Please bring back the energy refund!! Halve the refund if it is OP. Make spectral cores not give the currency if it is OP. BUT PLEASE GIVE US SOMETHING!!

Perbaiki event untuk pemain lama

There's an issue with the newbie mystic banner and the twin librarians' medals, where if you have 30 medals you can't summon at the discounted price, instead prompting the shop interface to buy mystics.

Ps...why cant i background battle, and auto battle at same time now?... was really nice as im tryin to run side stories while doin daily stuff

And please make the stories i coughed up 900 skystone for, playable anytime...i payed for them...my bad when i was new, closed eulogy and didnt know any better

And take off that damn green 'e' in the hero list so i can transfer  toons into and out of storage, so annoying...you gotta setup each fight anyways, who cares if a dumb unit isnt there...pita lookin thru all fight tables tryin to find where ya used them

Come on sg, dont believe youre retaining newbs, dont keep ****** off vets

What they said.....plus...please put a 'red dot' on guild when world boss is on...i told you the ui ***** and, i can barely see the dot over the world boss name, its hard to see, blends in, not that im used to looking at the entire screen for stuff either ....feel like i almost miss gw too, cant wait to almost miss ai when its ready

And the shop is awful, this giant picture littlewriting sideways scrolling crud is awful...feel.like im missing stuff everyday...already realized 4 days in i was forgetting my guild weekly shop items

And whos brilliant idea was this new imprint bs...it was already tough to keep up with bigger spenders as it was

I dont know what youre doing to the game...i used to love it but am growing more frustrated each patch

Justice for veterans 

É uma injustiça para os veteranos. gastei dinheiro para conseguir o máximo de unidades possíveis, e ainda quero as duplicatas e o Imprint. 

it's not even fair beginners get a rhinak with a set of 291 spd while veterans can't even have rhinak on their limited selector THIS IS NOT FAIR, YOU DON'T CARE ABOUT OLD PLAYERS?

It is unfair for veterans. I am ok they give ml5 to new players but I have spend money to get all the units as possible, i still want the dupe and Imprint., you also gift the new player the limited hero with gear and artifact, WTF?????. All i can get in this event is one 20 speed gear? what is the point i spending money on this game to get ML and limited hero in these year???????????

La manera más inteligente que se me ocurre a día de hoy para que sea funcional el sistema del circuito de impresión, es que lo implementen como una extensión de los aweakens actuales para unidades muy antiguas y para las que menos se juegan en contenidos PvP, hacerla puramente PvE le quitaría el sentido al sistema ya que el PvE por dificultad a día de hoy no es un problema y entonces si tendría más sentido directamente eliminarlo, por lo que realmente creo que sería una lástima no aprovechar este sistema con la que se podrían Impulsar a unidades no tan populares e incluso olvidadas.



Some vets will skip buying the moonlight selector because they already have most units up to ML Taeyou, so you guys know they will prioritize buying the faint mana crystal to binge the imprint circuit before the RTA season starts. Now it only works on PVE. Once again, you successfully "ScamGate" vets.  Good Job!

If the imprint circuit system is going to be kept, please move the stat increases to final stats, not base stats. That would keep the promise you made regarding minimal impact. Also please address the dupe situation. A gacha game that doesn't let you keep the characters you gacha feels backwards at best.

Thank you for the dupes i can imprint/get coins on my ML...oh wait...nope. LMAO. By the time i get to the other chest to get another dupe to get some more coins for the event on my small amount of leifs i wont be bothered with this event. And whats up with the extra stats in RTA?

Here is how you fix the problem.

Delete Imprint Circuit

Give the dupes back.

I understand that we need an influx of new players, that we need a way to attract players and not just attract them, but also retain them. Create a comfortable environment and generate interest and a desire to stay.

But it seems you've started to forget. Forget that the game depends on the veterans. The game exists thanks to the veterans and those who have been playing for a long time, who built the foundation.


Why are you treating the veterans like they're nothing? Are you right? Are you sane? With your attitude, you're alienating the most important layer of the game—THE EXISTING OLD-TIMERS. Newcomers come and go. And the veterans are the ones who keep your online stable.


Give the veterans and all the other players duplicate heroes. 


It was  YOURS words 10 ml heroes atleast,  so WHERE ARE MY DUPES?


If you leave everything as is, we will not forget. And we will not swallow it. There's still time to correct your mistakes. Don't cut off the branch you're sitting on. A miser pays twice.

They didn't forget, do not be naive..
A method to the madness, there always is.
And maybe..
The veteran account..
Is what they want to take the back seat?

Be it, another marketing method..
To tax the same group twice..
While making..
New account creation & the active player base fictitiously higher..

The Adventurers Path?
Path of the Hero?
How about the Zieg Golden Carrot Event..
Which featured an unlimited gotcha box with x300 Covenant Bookmarks?

Have you ever been north of 3,000 bookmarks, 50k skystones, 4+ million stigma, 50k Conquest Points..
Yet..
No desire or need to utilize the resources for anything?
My veteran account hasn't..
But, this new account has..

The Dupe Issue?
That has to be an oversight.
We can target imprints with Chronicle Summons?
They'll look like heroes when they give them back to us..

The real issue..
Any new account created right now will supersede any account created within the past 3 years.
Your play is not as rewarding as their free handouts..

Very disappointed, just got Choux in a chest. Thought I would use her to imprint my ML Choux but she is nowhere, not in my summon storage or in my hero inventory. Was about to send you guys a bug ticket but from what I read in the comments, it's not a bug. She turned into golden currency ... Knowing slates are already hard to get, not your smartest move SG. Please let us choose if we want to keep the dupe or exchange it for golden currency. 

POO ERA >:( no but seriously, we should be allowed to keep the dupes and the currency. the reality is just presumptuous lol. 

Why is everyone getting T32 guild frame?  Guild frame rewards always given wrongly. Kinda disappointing 

Very disappointed SG. Yes we don't like getting dupes, but changing all dupes u get for those glory coins is just bs. We should atleast be able to choose if we want to keep them or not. This New Era is a huge disappointment for the veteran players. Its all okay and all to give lots of stuff to newbies (so they join the game), but this particular strategy (of giving less rewards to veteran loyal players) will cost the veterans leaving the game.

after new era update, on the RTA always force close after banning phase please fix this i lost so many points already :(

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