Refund
Epic Seven
  • Official Community
  • PC/MOBILE
  • Turn-Based RPG
  • Smilegate, Inc.,

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Bug Reports

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Bug Reports

Refund [2]

Hi. I understand the arena had a bug, However. I disagree entirely that the rewards be reclaimed as it’s not the players fault for the game having a bug. Also when the rewards were reclaimed the rank rewards never reset so ultimately it’s like the game messed up and we owe you!? That’s outrageous I’ve never played a game where players have to owe the game for their mistakes. I would love to have all the arena coins and sky tones refunded or some sort of compensation for this for the reason being this is not the players fault and the players shouldn’t be punished for the game having a bug. No ill will just upset and confused on why players get punished for something they had nothing to do with.

Reply 2
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Never received any gold, arena flags or skystones that were spent and no liefs,  on top of arena rank never reset back to original rank. 

>I would love to have all the arena coins and sky tones refunded

We got all gold, skystones and flags back that were used during climb. We even got 30 leifs on top of that for this.


>why players get punished for something they had nothing to do with.

You literally abused arena matchmaking bug and now you cry you got slapped for it? Seriously?

Bug Reports's post

List
작성 시간 02/02/2026

game launch issue

02/02/2026
02/02/2026 12:55 PM
작성 시간 02/02/2026

Team Heroes First keeps resetting

02/02/2026
02/02/2026 12:43 PM
작성 시간 29/01/2026

Refund [2]

29/01/2026
29/01/2026 02:01 PM
작성 시간 29/01/2026
image

My skystone in negetive [2]

29/01/2026
29/01/2026 01:53 PM
작성 시간 26/01/2026
image

battlerecord No Match History Found

26/01/2026
26/01/2026 01:24 PM