[Issues] 8/18(Mon) Known Issues [26]
Hello, Heirs.
This is GM Dominiel.
The following issue has been discovered on 8/18(Mon).
1. An issue where the "Email Verification" button does not appear when going to Settings > Account Info > Manage Account
→ The issue will be fixed so the "Email Verification" button displays properly.
→ We will provide an additional update on the fix schedule through this notice. We sincerely apologize for the inconvenience.
We apologize for any inconvenience these issues may have caused.
We will continue to inform our Heirs regarding these issues via this notice.
Thank you.
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The forums are flooded with reports of not being able to connect to the game. Will the connection error be resolved?
How to fix?
I can’t claim the coupon epic7thankyouheirs because of this bug. Please fix the issue asap
Please fix iOS crash on app swap. Making it hard to multi-task.
Fix the real issue with iOS first before any irrelevant stuff that no one cares. Do you even know how serious the issue with iOS is? Holy fuk, get your **** together for once and at least acknowledge there is an issue instead of dodging it..
im not getting the epic7thankyou heirs rewards, after a few days i use the code
Did you spell it right? If you can confirm that, it might be in your inventory box. Im_Tsu explained that part in the watchparty with Tristen Wulf. Just check the Vod or ask them when they are live on twitch or yt 👍🏻
Konoichijust check, is not eny were....and the code says that has alredy been redeem
Maxor1981Do you have another server account? If you have it could be miss redeemed to that account
ALSUPERi only have one account
PC client takes years to load while it's only a few seconds on mobile on the same wifi connection to get into the game
can you please fix your pc launcher it shouldn't take an hour of wait and it still be connecting its dumb
Issue where i cant get jewelry for guild tasks when there is, not, an event in armory...where the heck is cycle, i swear i read over and over you were dumping nightmare raid...dumb f8ght 1 boss for 20 minutes for a piece of armor once a month is moronic...the advent7re parts of this game actually had a little entertainment value...youre taking the game in the wrong direction
Please check world arena, always force close in a midle gameplay
When you tap out of the game on iPhone 14max it starts from the loading screen immediately. Basically unplayable now. please fix it
there is an error in guild weekly mission. eliminate a boss monster in episode 0/15, elminate a boss monster in epsode (including side story), the count is not moving. always 0/15 no matter how hard i try to fight here , there, episode, side story, it stuck . please fix this
It is poorly translated. Yes it is boss monsters that you need to fight but, it has to have a gold border around the icon. If it is Silver it won't count
SuperPrinnyow, so must find a stage with boss that circled gold ? weeks weeks before it ws more simple, just battle the game with any boss. especially with the epic catalyst drop stage , it has difficult boss usually. 20 stam must spend also. but just this week, it is not counted
SuperPrinnyi have already fought agaiin some battle with EPIC CATALYST drop sign the gold border. still cannot. i belive its bug. i try some other gold epic catalyst battle on epiusode each chapter from 5 until 6th world,. still no hope
eienspeedThis is the one I fight. The energy cost is cheap and quick to do. Maybe give this one a try. Look at Rose's icon that gold around it is what you are looking for. If it doesn't help then I would say make a 1:1 ticket with customer support
SuperPrinnyaaa first chapter . ok sir, i will give a try on precisely this chapter. whatever happened, i will give update on this post. thank you so so much for your concern and help
There’s an issue where e7 would restart if I switch to other window or app.. this is happening in my 16 pro and MacBook..so, I don’t think it’s hardware related issue.. please fix it sg
There’s an issue where e7 would restart if I switch to other window or app.. this is happening in my 16 pro and MacBook..so, I don’t think it’s hardware related issue.. please fix it sg
When you tap out of the game on iPhone 14max it starts from the loading screen immediately. Basically unplayable now. please fix it