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General News

[GM Note] Korea Server Connection Error Notice [14]

  • OFFICIAL
  • Dominiel
  • 2019.12.02 12:00 (UTC+0)
  • 조회수 3755



Hello Heirs,
This is GM Dominiel


First of all, I would like to apologize for the server connection error that our Heirs on the Korea server experienced at approximately 04:00 UTC today.

After receiving reports from our Heirs, we contacted the proper teams and were able to confirm that an issue used only by the Korea server had experienced an issue.


This issue has been solved and players should be able to access the server as intended.
Please see below for more detailed information regarding compensation for this issue:



 Korea Server Connection Error Notice

- Schedule: 12/02 (Mon) 04:30 UTC

- Affected Server: Korea Server Only

- Details: The [Server Maintenance] message was displayed on screen and players were unable to access Epic Seven as intended. 


■ Korea Server Connection Error Notice (Compensation)

- Schedule: 12/02 (Mon) 07:00 ~ 12/09 (Mon) 06:59 UTC

- Compensation: Leif x1 + Flag x1 + Gold x100, 000

- Eligibility: All players on the Korea server


Compensation will be delivered via your in-game mailbox when players connect to the game. (Expires in 7 days)


Currently all of the issues in the game have been corrected and players are able to connect to the game normally. 


Once again we would like to apologize to our Heirs and we promise to do our best to provide even more stable service in the future.
Thank you!

댓글 14

  • images
    2019.12.02 12:04 (UTC+0)

    BESTIt wasn't a server connection issue.
    The koreans just left the server, that's all.

  • images
    2019.12.02 12:14 (UTC+0)

    BESTso did everyone else.

  • images
    2019.12.02 12:55 (UTC+0)

    BESTThe 10 people playing in korea server is grateful for this fix ♥ ️


    -one of the remaining thousand from asia server

  • images
    2019.12.02 12:04 (UTC+0)

    It wasn't a server connection issue.
    The koreans just left the server, that's all.

    • images
      2019.12.02 12:14 (UTC+0)

      so did everyone else.

  • images
    2019.12.02 12:49 (UTC+0)

    Please fix Glory Ctest conversion to Conquest points. You took all my Glory Crests and gave me jack squat.

    • images
      2019.12.02 16:16 (UTC+0)

      **** we got like 5K glory crest af the start of the previous season. Do you really think that are going to convert them ?

    • images
      2019.12.02 19:59 (UTC+0)

      There's no conversion for this season. It was in one of the past announcements. They did also mention that they will only rest the Glory quests.

  • images
    2019.12.02 12:55 (UTC+0)

    The 10 people playing in korea server is grateful for this fix ♥ ️


    -one of the remaining thousand from asia server

  • 2019.12.02 15:46 (UTC+0)

    Glory Crest it’s all gone. Please fix. 

  • images
    2019.12.02 18:19 (UTC+0)

    An epic pass instead of ANOTHER water soul weaver would be a great distraction right about now SG. Just sayin 

    • images
      2019.12.02 19:53 (UTC+0)

      Dunno tho, I actually wouldn't be distracted from the festering wounds on the poor game because of another Epic Pass ...

    • images
      2019.12.03 02:44 (UTC+0)

      Epic pass, new male nat5* and specialty change. That's all I asked. Were getting too many females lately since Sol Badguy (not including MLs)

  • images
    2019.12.02 19:05 (UTC+0)

    I like tomatos

    • images
      2019.12.03 08:31 (UTC+0)

      the most positive comments i have read.

  • images
    2019.12.03 16:13 (UTC+0)

    This isn't KR server forum tho? Why do we need to know something irrelevant to this server?

    unless you were planning on giving global server compensation too?

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