Epic Seven

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General News

[GM Note] Compensation for In-Game Errors Notice [28]

  • OFFICIAL
  • Dominiel
  • 2019.11.29 02:02 (UTC+0)
  • 조회수 12076

Hello Heirs,

This is GM Dominiel.


After introducing the new Hero introduction video into the game, certain contents, such as the Arena did not work as intended if the player skipped the video.


We would like to apologize for Heirs for any inconvenience that this issue may have caused you.

For interrupting our Heirs ability to play Epic Seven, we again, want to apologize as well as give our players 

compensation for any inconvenience they may have experienced.
Please see below for more details.  


■ Compensation for In-Game Errors Notice

1. Schedule: 11/29 (Fri) 11:00 ~ 12/05 (Thu) 14:59 KST

2. Error: Skipping the new hero Introduction video caused players to be unable to access certain content as expected.

3. Compensation: Conquest Point x150

4. Eligibility: All Heirs who play Epic Seven


※ Please Note.

- Please note that this item will be sent to your in-game mailbox. (Storage Period: 7)


Again, we apologize for any inconvenience caused and we will do our best to re-open the new Hero introduction video as soon as possible.


Thank you

댓글 28

  • images
    2019.11.29 02:17 (UTC+0)

    BESTAny compensation for the disaster that is gear conversion you just dropped on us?

  • images
    2019.11.29 03:37 (UTC+0)

    BESTNormally I defend you guys but these past few patches have been absolute garbage. Instead of this insignificant compensation maybe fix your game and work on the pet system and gear conversion and above all else fix the core issue with the game: gold 

  • images
    2019.11.29 02:28 (UTC+0)

    BESTHave you tried your gear conversion yet devs? 

  • ic-caution

    작성자에 의해 삭제된 댓글입니다.

  • images
    2019.11.29 02:11 (UTC+0)

    150 conquest point? lol

  • images
    2019.11.29 02:17 (UTC+0)

    Any compensation for the disaster that is gear conversion you just dropped on us?

    • images
      2019.11.29 05:12 (UTC+0)

      you cant ask for compensation for something that wasnt in the game in the first place, if you dont like it dont use it

    • images
      2019.11.29 22:31 (UTC+0)

      FourbiUhhh, what?

  • images
    2019.11.29 02:28 (UTC+0)

    Have you tried your gear conversion yet devs? 

    • images
      2019.11.29 04:31 (UTC+0)

      that would require them to play the game :)

  • ic-caution

    작성자에 의해 삭제된 댓글입니다.

  • images
    2019.11.29 02:47 (UTC+0)

    Why we don't have compensation for Bellona side story, a lot of players already do it and get BM, Mola,..., and we who update late can't get anything ???

  • images
    2019.11.29 03:03 (UTC+0)

    wheres the rename ticket? 

    • images
      2019.11.29 05:33 (UTC+0)

      That's still in the works.

    • images
      2019.11.29 08:19 (UTC+0)

      STOVE94424163they havent released any notices on it so I didn't know

  • images
    2019.11.29 03:37 (UTC+0)

    Normally I defend you guys but these past few patches have been absolute garbage. Instead of this insignificant compensation maybe fix your game and work on the pet system and gear conversion and above all else fix the core issue with the game: gold 

    • images
      2019.11.29 08:22 (UTC+0)

      I've defended them every patch. Every one of them. But this is ridiculous. Behind you 100%

  • images
    2019.11.29 03:52 (UTC+0)

    This game needs more usage of the Rand() function. You guys should code it in to the log in screen. Let RNG determine how many people can play for the day. Who knows some days you might just get real lucky and have more than 3 people playing the game.

  • images
    2019.11.29 04:14 (UTC+0)

    Wow

  • images
    2019.11.29 04:39 (UTC+0)

    yeah, I’m deleting the game if nothing substantial happens in the next 2 weeks.

    • images
      2019.12.01 00:37 (UTC+0)

      STOVE90325957And do you know what will happen if lots of players quit the game? Let's see if you care or not.


      I would be scared if the game I love becomes a ghost 

    • images
      2019.12.01 03:28 (UTC+0)

      STOVE90325957Hey xpqutnsey, as one of many customers who spent ~$120 US on Rank Up packs etc. and WANT to continue supporting the team, I do care about seeing Epic Seven flourish and its playerbase satisfied.

  • images
    2019.11.29 06:10 (UTC+0)

    Music errol, there isn’t musuc when i play

  • images
    2019.11.29 06:40 (UTC+0)

    Scamgate is at it again, we keep getting new contents however drop rate of the said new item for crafting are pretty low and besides that new crafting is so stupid whoever thought of that system is hella crazy. You want us to waste resource and upgrade just to get a non decent epic gear craft a random 4 subs?? (x2 +15 gear?)(5m gold gear enchance+wasted charm which we cannot get often)(15 transit stone for the gem?). You havent improve the gold farm now your adding transit stone more to our worries weekly.

    World boss reward (Garbage) So much useless item

    Pet System (Auto Battle ticket trash drop) We dont do much adventures. Just give us an auto limit run per day (30run) or per week(150run)

  • images
    2019.11.29 07:31 (UTC+0)

    I think you're going to lose  a lot of players if you don't get your act together.The World Boss and gear conversion is a bit of a disaster. 

  • images
    2019.11.29 09:19 (UTC+0)

    Can you fix the game insted of wasting time making these dumb post. Fing hate you lazy **** asians

  • images
    2019.11.29 09:21 (UTC+0)

    I. Do not get how its so hard to losten to your players amd fix them. If the devs dont play the game and see the struggle then fire them.

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