From Announcement Arena Season 3 Glory Crest Issue (Added Info) posted 2019.09.09;
According to our investigation, the issue that caused the Glory Crest to disappear happened to Heirs who received compensation before starting Arena Season 3.
(This issue does not occur if you first enter Arena and begin Season 3 before receiving compensation.)
Therefore, compensation will be recollected and redistributed to Heirs who experienced this issue.
Please take note of the details below.
■ Fix for Glory Crest Compensation issue.
- 5,800 Glory Crests will be redistributed. We will give you more details regarding this via a separate notice.
- 1,160 Conquest Points will be automatically retrieved from the players’ account. If you have less than 1,160 Conquest Points, it will fall into a negative value.
We got compensated 5800 Glory Crests. Some experienced a bug and they converted to 1160 Conquest Points. They said they would retrieve the erroneous Conquest Points and redistribute the Glory Crests.