Having Trouble Finding Your Epic Seven Account Info on the Match History Site?
Epic Seven offers two types of accounts: Guest and STOVE registered accounts.If you're having trouble searching your account on the Match History site, please follow the appropriate method below based on your account type. You can check your account type by logging into the game and navigating to "Account type" under "Settings." ■ Location: Quick Menu > Settings > Account Settings1. For Guest Accounts:- If your account type is Guest, we recommend linking your account to a registered STOVE account for access to your match history.ㄴ How to Link Your Account: Go to [Settings > Account Settings > Manage Account] and convert your account to a registered one using one of the five provided methods. (We recommend linking your account via email, Google, or Apple rather than a Social Media account.)- After linking your account, you'll be able to view your account's match history. 2. For STOVE Registered Accounts:- If your account type is a STOVE registered account, ensure that the account you've logged into on the Match History site matches your actual Epic Seven registered account.- By logging into your STOVE registered account that you use to play Epic Seven, your account’s match history should appear on the website.- If your match history remains inaccessible even after logging in with your correct STOVE registered account, please contact our customer service. Thank you.
How do I change my social media account to an email account?
To transfer your social media account to an email account, please refer to the instructions below. ■ Location- Visit https://www.onstove.com/ on your PC and then go to Log in > My Info > Basic Information > Member Info > Email > Account Transfer▶ My Info (Link)※ Account Transfer is only available on PC devices. ■ How to Transfer1. Click the Account Transfer button on My Info > Member Info using the account you want to transfer.2. Please check the details and agree to the Account Transfer Request.3. Verify your email.4. Enter the email, verification code, and password you wish to change to. 5. Log in with the transferred account to continue using the service.Please contact our [Epic Seven Customer Service (LINK)] for any additional help. ※ Please Note- You can change into an email account by transferring your account.- Once you complete the account transfer, please note that you won't be able to revert to the previous state.- When transferring your account, you can only proceed with your own information, and the process requires email verification.- If, for any reason, you are unable to transfer your account to an email account, please contact our Epic Seven Customer Service for additional assistance. Thank you.
[iOS] Item Price displayed as N/A in the Shop.
An intermittent issue where the prices of some items in the Shop are displayed as N/A when entering Shop on iOS devices.→ This issue will be resolved by 12/8 (Thu) In this case, the issue can be solved by using the following method. 1. Reboot your device and run the game again to check the price displayed in the Shop. 2. If rebooting the device did not solve the issue, log out from the Apple App Store and log back in to check the price displayed in the Shop.
How to link Twitch Drops Account and Obtain Rewards
Watch the Epic Seven stream on Twitch to get Twitch Drops rewards.Watch streams by Epic Seven Influencers and receive in-game items. What are Twitch Drops?Through the Twitch Drops campaign, Heirs are granted in-game items when they watch Livestreams on the official Epic Seven channel or by an Epic Seven influencer. Click here for more details. You can check out news of the Twitch Drops activation on STOVE or the official channel. Also, if you follow us on Twitch, you can receive a notification before the Livestream begins. ■ How to link Twitch Drops account and obtain rewards To obtain the Twitch Drops viewing reward after watching the Epic Seven Livestream, you must first link your account. Heirs will only need to link their account once and they will be able to receive Twitch Drops rewards after doing so. 1. Go to the Twitch Drops Account Link page and then log into Twitch. 2. Enter the in-game information of the account to receive the Twitch Drop rewards on. (Server, Nickname, Membership Number) 3. Confirm if the linked account is correct. 4. Watch content by Epic Seven Creators (influencers) for a minimum of 15 minutes to earn rewards. - To earn the rewards for Twitch Drops, there will be a [Drops Enabled] mark during the broadcast.- After watching the Drops-activated livestream, the Twitch Drops reward will be sent to your inventory.- You can find the specific watching hour requirements for Twitch Drops in the event notice. ※ The image above is an example and may differ from the actual page. - If you watch drop-activated channels, Twitch Drops will begin from the start of viewing, and you can check the progress through the Drops menu that is displayed when you tap the profile picture on the upper right corner of the Twitch website. - Alternatively, you can check the progress of Twitch Drops through the progress gauge in your Twitch account inventory and receive Drops only when the gauge reaches 100%. 5. Rewards: After achieving the conditions in the Twitch account inventory, tap the [Receive Now] button on the linked page to activate rewards.- You can earn Drops rewards by tapping the [Receive Now] button that appears on the content creator’s channel or the pop-up notification of your Twitch inventory. (Within 24 hours) - Access the Twitch Drops Account Link Page to select the reward you can receive and tap the [Receive] button.※ The image above is an example and may differ from the actual page. 6. Log into the game and receive Twitch Drops rewards from your mailbox. ※ Rewards can be obtained once a day per account.※ The viewing reward reflects the cumulative watching time even if you watch other content creators on the same date. However, it is only normally reflected when you watch one video on one channel. ※ Rewards will be sent to the mailbox immediately after tapping the [Receive Now] button in the Twitch Inventory by selecting the date on Twitch Drops Account Link Page※ If the player does not tap the [Receive Now] button for 24 hours after the campaign ends, they will no longer be eligible for the reward. ※ If you have not received the in-game reward on the Twitch Drops Account Link Page after receiving the reward from the Twitch Inventory, you may receive them at any time within the reward period. (Storage Period: 7 days)※ The details of the Drops reward can be found in your Twitch account inventory. ※ When you obtain Drops rewards on Twitch, in-game rewards will only be sent to the account of the server you selected when linking your Epic Seven account.※ You can achieve the viewing mission on the iOS Twitch app, but you cannot receive compensation from the inventory in the Twitch app.- If you want to receive compensation, please access Twitch with your PC browser. Twitch Drops with Epic Seven Content Creators (Influencers).Watch diverse streams and get in-game rewards. We will do our best to continue preparing fun events for our Heirs. Thank you.
How to Open an Event Page?
You can go to the event page using the methods below. 1. Lobby Banner Tap the event icon in the lobby. 2. Mailbox BannerYou can select the event banner from your mailbox. 3. Event BannerYou can select the event you want through the banner or select it from the list on the right through the event section guide.
How to Register Coupons in Epic Seven
Players can register their coupons through the method shown below. 1. Coupon Registration on the Web Page- Eligible players: All players who use Android or iOS devices.- How to Register Coupons ① Go to the [Epic Seven Coupon Page]. ② Accurately input the following info; Server/Membership Number/ Nickname/ Coupon Code ③ Tap the [Submit] button and the item will be delivered to your in-game mailbox. ※ Please Note - Please make sure to correctly input your membership number. - Please note that the Account No in the Settings is different from the Membership Number. To find your membership number please go to Account Settings > Account Management and check your Stove membership number to register the coupon. ㄴ Settings> Account Settings> Account Management ㄴ Check your Membership No. on the top right corner. - We cannot assist you if you input the wrong membership number. Please check your membership number to avoid any mistakes. - The items will be sent to your in-game mailbox and will have an expiry date. Please make sure to collect them before they expire. - Players cannot use items after their expiration date. - You cannot re-use the same coupon after it has been used. - When attempting to enter server-specific coupons, usage restrictions may apply. - Some coupons may have usage restrictions and a limited period of validity.2. In-Game Coupon Registration- Eligible Players: All Heirs with Android devices- How to Register Coupons Players can enter their coupons by going to [Lobby > Event > All Event Details] and tapping the [Go to Enter COUPON] banner located at the very bottom of the page - How to Register Coupons① Accurately input the Coupon Code② Tap the [Submit] button and the item will be delivered to your in-game mailbox.Thank you.
Can I Access the In-Game Information Page on STOVE?
Hello Heirs,This is GM Dominiel. The STOVE community has been improved so that players can have access to various in-game information. Players can do this by going to the [Epic Seven Bottle of Knowledge] Board on STOVE.Hopefully, the inconvenience caused by changing screens from the game screen to the information screen will now be gone JWe hope you will get the help you needed for the game! ■ How to Enter the Page- Enter the page by clicking the link, [Epic Seven Bottle of Knowledge] - Tap [Game Tips > [Epic Seven Bottle of Knowledge] Board on the left-side of the STOVE community page. ■ How to Use- Enter [Epic Seven Bottle of Knowledge] page and obtain the information needed by choosing the game content. - When entering, players can select the server and check the information.- Supported languages: All languages in the game [Catalysts] [Hunt] [Abyss] [Expedition] [Artifacts/Equipment] ※ This page is supported on Mobile and PC devices. On mobile devices players can easily use it by rotating the screen.※ The language will automatically match the language of the browser.※ The list on the page will follow alphabetical order. We will continue to make improvements so that players can easily access game information. Thank you!
How to Register Coupons in Epic Seven
Players can register their coupons using the two methods shown below. 1. In-Game Coupon Registration- Eligible Players: All Heirs with Android devices- How to Register Coupons Players can enter their coupons by going to [Lobby > Notices & Event > Event > EVENT NEWS] and tapping the [COUPON] button on the top right corner. - After tapping the Coupon button, players can then enter their coupon in the space provided. 2. Coupon Registration on the Web Page- Eligible players: All players who use Android or iOS devices.- How to Register Coupons ① Go to the [Epic Seven Coupon Page]. ② Accurately input the following info; Server / Membership Number / Nickname / Coupon Code ③ Tap the [Submit] button and the item will be delivered to your in-game mailbox. ※ Please Note - Please make sure to correctly input your membership number. - Please note that the Account No in the Settings is different from the Membership Number. To find your membership number go to Account Settings > Account Management and check your Stove membership number in order to register the coupon. ㄴ Settings > Account Settings > Account Management ㄴ Check your Membership No. on the top right corner. - We cannot assist you if you input the wrong membership number. Please check your membership number to avoid any mistakes. - The items will be sent to your in-game mailbox and will have an expiry date. Make sure to collect them before they expire. - Players cannot use items after their expiration date. - You cannot re-use the same coupon after it has been used. - When attempting to enter server-specific coupons, usage restrictions may apply. - Some coupons may have usage restrictions and a limited period of validity. Thank you.
What currencies are in Epic Seven?
Take a look below for a list of currencies in Epic Seven.IconNameDescriptionHow to UseEnergyEnergy needed for Adventure.Adventure/Spirit Altar/ Automaton Tower/ ExpeditionLeifA heavenly leaf known as the favorite snack of gods. Can be traded for entry tickets.Shop - GeneralGoldA currency used across all continents to purchase various goods.Hero Promotion/ Equipment Enhancement / SanctuarySkystoneAn extremely valuable jewel needed when trading in high-end goods. Shop - General/Epic-Pass Breath of OrbisA material for Sanctuary reconstruction that contains the power of the world.SanctuaryStigmaA leaf that allows you to immediately grow Creatures in the Forest of Souls.Sanctuary/Skill Enhance/Pet HousePet Adoption TicketsAn adoption contract made under mutual agreement between Pet and owner.Pet HouseSilver Transmit StoneA stone earned by transmitting a Hero with Starting 3★ Grade or above.Shop - Transmit Stone/Pet HouseGold Transmit StoneA mystical item that helps make new connections.Shop - Transmit StoneFriendship PointsAs your friendship deepens, the petal of the flower that blooms can be exchanged with traders for goods.Shop - FriendshipFriendship BookmarksThe more you share, the deeper the connection gets. These Bookmarks let you enter the Infinite Library with the power of friendship.Summons - Friendship SummonCovenant BookmarksOpen up a special page and make a holy contract using Covenant Bookmarks.Summons - Covenant SummonsGalaxy BookmarksA Bookmark with the power of the universe used to summon unique Heroes who might not normally be found in this world.Summons - Moonlight SummonMystic MedalsThis medal allows you to summon Heroes from Orbis, but sometimes it calls Heroes from a different universe.Summons - Mystic SummonsPowder of KnowledgePowder capable of dismantling items containing mysterious power and transmitting the hidden knowledge within them.Shop - Powder of KnowledgeLabyrinth CompassA must-have for avoiding getting lost in the Labyrinth. It was once a treasure hunter's most beloved item until Purin won it in an auction.LabyrinthAncient CoinAncient coinage found in Labyrinth. Can be traded for special items.Shop - Ancient CoinAbyss Guide βA must-have for any Abyss explorer, specially designed by Yuna, allowing you to enter anywhere in the Abyss. Now with a reduced chance of exploding.AbyssProof of CourageA token given after completing Urgent Missions. Can be donated to your Guild and used to purchase items from the Captain Shop.Guild - DonateGuild CrestA crest issued by Ezera and Taranor. The owner of this crest is granted the authority to mobilize soldiers in mock battle.Guild - Guild WarBrave CrestA medal given to honor a Hero. It can be traded for important items.Guild - Member ShopCommander's ArmbandAn armband given to commanders serving in Guild Wars that can be exchanged for rewards. Win mock battles by taking an opponent's armband.Guild - Member Shop Honor CoinThis currency can be used to purchase items in the Guild Shop.Guild - Captain ShopFlagOnly those who have this Flag can enter the Arena.ArenaConquest PointsA symbol of strength. Can be used to buy special items.Shop - Conquest PointsGlory CrestA crest awarded to skilled gladiators. Used to trade for items that will honor their glory.Shop - Conquest Points Endurance CrestA crest awarded to gladiators who endured endless hardship. Used to trade for items that will increase their worth.*Glory Crest and Endurance Crest will be provided alternatively every other Regular Arena Season.Shop - Conquest PointsWisdom's GazeA pendant capable of reading the memories of its owner, helping them find items with which they have a deep connection.Hall of Trials - ExchangeMolaGora SeedA seed for growing MolaGora in the Forest of Souls.SanctuaryMolaGoraA screaming grass rootSkill EnhanceMolaGoraGoA screaming grass rootSkill EnhanceCovenant CoinsA commemorative coin created by the powers of destiny when you encounter Heroes you have already formed connections withShop - Covenant Coin ShopGalaxy CoinsA rare coin created by the powers of destiny when you encounter special Heroes from other worlds multiple times.Shop - Galaxy Coin Shop
I would like to know more about the Catalyst Journal
Players can check details about catalysts used to strengthen a hero through the Catalyst Journal. [Location]Main Lobby – Hero – Hero Skills – Skill Enhance – Catalyst JournalMain Lobby – Hero – Awaken – Catalyst Journal [Method for Checking the Catalyst Journal] [Hero] ① Select the Hero tab in the top right corner of the Catalyst Journal pop-up window. ② Select the desired Hero from the list of Heroes on the left. ③ Step 1. Select the catalyst you want to find. ④ Step 2. Select the episode. ⑤ Step 3. Catalyst information that meets the conditions for steps 1 and 2 will be provided. [Catalyst] ① Select the catalyst tab in the top right corner of the catalyst journal pop-up window. ② Select the catalyst you want to find from the catalyst list on the left. ③ Step 1. Select the episode you want. ④ Step 2. Information will be provided on where to obtain the catalyst you have chosen, in the episode from Step 1. ⑤ A list of Heroes using this catalyst will be displayed.
I would like to change the app’s language.
[Details]Users can select different languages for the game display and for the audio of heroes and videos. [Location]Main Lobby - Menu - Settings – Language [Description]1. Language SettingsChoose the language from the language list.The new language will be applied after the game is restarted. *Supported Languages: Korean/English/Chinese Traditional & Simplified/German/French/Spanish/Portuguese/Thai2. Media SettingsChoose the language for the hero’s audio and video.The new language will be applied after the game is restarted.*Supported Languages: Korean/English/Japanese*If you select Japanese, some heroes who don’t have Japanese audio will have Korean audio.
What kind of Ingredients are there?
Check the following for the types of Ingredients in Epic Seven. NameDescriptionPenguinPenguins provide a great amount of EXP. when used to enhance heroes.Penguins with the same element as the hero can provide higher EXP. ※ Penguins can only be used as enhance ingredients and cannot be promoted.PhantasmaPhantasmas can used for Promoting Max lvl. Heroes and must be the same grade as the hero being promoted.Phantasmas will be Max lvl. when obtained for the first time and can be promoted to higher grades. Strength of IlryosIngredient for Memory Imprinting Ras.Can be obtained from clearing Adventure stages.World FragmentIngredient for Memory Imprinting Mercedes.Can be obtained after clearing A Crack in the World for the first time.Unknown SlateIngredient for Memory Imprinting 5★ Hero.[Can be purchased in [Shop > Conquest Points]Conquest Points can be obtained from Victories in Arena
FAQ regarding Episode 3 Update
Here we will try to reply to FAQ about Episode 3 Update. 1. When is it possible to enter Eureka? Players can enter Episode 3 after clearing Episode 2 10-10. Twisted Core in Cidonia. 2. AP Exchange is locked in EurekaThe AP Exchange will be unlocked after you clear the last stage of every chapter. 3. There are items that cannot be purchased in the AP Exchange in EurekaEureka has 4 kinds of Trust levels and depending on the Trust level you can purchase different items at the Exchange. Some items can be purchased only by increasing the Trust level. 4. How can I check each region’s Trust level?You can find Trust missions by going to Adventure > AP Exchange > Nation Info > Trust Missions Players’ Trust level will increase when they complete Trust Missions. 5. How can I increase Eureka’s Trust Level? Players’ Trust level will change when they complete Trust Missions. You can see your current Trust level in each nation as the levels are as follows.- Trust Level: Distrusted > Neutral > Friendly > Trusted
Lag in the game is making it difficult to play
Lags in the game can be caused by many different reasons. Please check the following to reduce lag in the game. 1. Check if the device is overloaded and make sure it is stable. - Reboot your device regularly to stabilize abnormal processes and memory consumption.- Delete unnecessary applications and files to create more free space.- Close apps that are active in the background. 2. Epic Seven App Settings- Lobby > Settings > Game Settings > Default Settings
I cannot access my account
Q. How can I restore access to my account after multiple failed log in attempts.A. If you have incorrectly entered multiple passwords, your account access will be restricted for your protection. In order to remove these restrictions, you must follow the steps below:[Instructions]1. For accounts that have completed the verification process.1) On a PC, please visit out our STOVE page.▶ http://www.onstove.com/2) Log in after completing the verification captcha process.▶After completing this process, please log in to Epic Seven immediately.2. Accounts that have not completed verification process but have a valid e-mail address.1) On a PC, please visit out our STOVE page.▶ http://www.onstove.com/2) Proceed with e-mail verification to order to remove the restrictions placed on your account.▶ After completing this process, please log in to Epic Seven immediately.3. Accounts that have not been verified and are not connected to a valid e-mail address.▶ Please contact our [Customer Service Center] for additional help.Thank you
I received a STOVE error.
Q. I am getting a STOVE error when I try to play the game.A. If you receive a STOVE error when trying to access the Shop, Community button, or web event, please try the following solution: [How to Fix]1. Log into STOVE on your PC▶ http://www.onstove.com/ 2. Log out and back in again on the STOVE website, then connect to the game.
English Voice Actors
Below is a table of all voice actors in Epic Seven and the characters they have voiced:ActorRolesFryda WolfBellona, Wanda, Ravi, Aither, Guider Aither, Hazel, Mascot HazelGriffin BurnsRas Elclare, Elson, Roozid, Righteous Thief RoozidDavid Errigo Jr.Vildred, Arbiter Vildred, GuntherAmanda LeightonKarin, Blood Blade Karin, Helga, Lorina, Commander Lorina, LidicaJoy OsmanskiMercedes, Celestial Mercedes, Gloomyrain, AerinElijah NelsonLots, Auxiliary Lots, Church of Ilryos Axe, Chaos Sect Axe, BaskGiancarlo SabogalSchuri, Watcher Schuri, Taranor GuardSandra SaadSerila, Carrot, TamarinneKat CressidaCharlotte, Kluri, Falconer Kluri, YufineMike PowersKayron, HucheBraden LynchZenoErica LindbeckAlexa, Ruele, DestinaJeannie TiradoArowell, Nemunas, Rose, Shadow RoseBill RogersKrau, SvenBrad VenableCartuja, Assassin Cartuja, Butcher Corps InquisitorSalli SaffiotiSigret, Celeste, CarmaineroseJohn DelucaCidd, Assassin Cidd, RikorisJeff SchineCrozet, MucachaGreg ChunGaro, EnottMickey CaputoZerato, HuradoStephanie KomureLeo, NarrationRay ChaseSez, Taranor Royal Guard, Purrgis, General Purrgis, TywinKen PringleDingo, AdlayTiffany EspensenBiblio, Yuna, Rin, PearlhorizonChristopher SeanLudwig, Ken, Martial Artist Ken, RomannCassandra MorrisCecilia, Chloe, Maid Chloe, Achates, Shooting Star AchatesAbby TrottClarissa, Kitty Clarissa, Mistychain, Merurin, HasteNikki SooHooAngelica, Agnes, BiblicaOlivia HackSilk, Wanderer Silk, Armin, Crimson Armin, PurinHaviland StillwellSezan, Surin, MirsaMatt MercerBasar, Corvus, Dark Corvus, JechtElise NapierTenebria, Specter Tenebria, Rima, DieneLisa LuckIseria, Tieria, JenaBrandon BalesBaal, VioletAnna GravesKise, Judge Kise, LunaAmanda PhilipsonOtillie, Requiemroar, MontmorancySumalee MontanoAramintha, Maya, Fighter Maya, KirisAdrienne WilkinsonColi, Assassin Coli, Judith, AzaleaDeedee Magno HallDominiel, Challenger Dominiel, Pyllis, DorisCrispin FreemanCharlesCherami LeighCermia
How can I register/transfer my account to STOVE
Hello Heirs! GM Dominiel here to help you with some of the more technical aspects of Epic Seven. So get ready to learn!In Epic Seven, there are two different types of accounts. The first is a guest account and the second is a registered account. Guest accounts, if lost, cannot be retrieved, so we strongly suggest all of our players to please register their account as soon as possible. I will show players how to register their guest account to STOVE.1. How to register a guest account to STOVEFor players who have never registered with STOVE before, please follow the directions below.1) Menu button in the top right corner > Settings > Account Management > Link to email > New Account2. Transfer AccountIf a player already has a STOVE account, players will be given the option to transfer their current character to their already made account. Please note that the selected character will overwrite the unselected character. The unselected character’s data will be replaced and there is no way to reverse this decision.Please keep in in mind that only one character can be linked to a single STOVE account.3. Character Transfer Error In some situations, players may encounter an error when attempting to transfer their character to their STOVE account. In these situations, we advise players to close Epic Seven, reconnect and attempt to transfer their account again. However, please bear in mind that you should not uninstall or delete Epic Seven while on a guest account. As was stated before, it is impossible to retrieve data associated with guest accounts.Thank you!
Region & Language Setting FAQ
1. Can I keep my Korea server account?Yes, you can have as many accounts as you would like. You can only log in again if your account has been linked to STOVE, however. 2. Can I use the same email to have accounts on multiple servers?Yes, the servers are separated. Your account on the Korea server will not have any bearing on the Global or Asia Server.3. How can I change servers?To change servers, go to Settings > Account Settings > Select Server.4. Can I change the voice options?Yes. To change voiceover language, go to Settings > Language > Media Settings and select the language you prefer. 5. Can I change my game's language without changing servers?Yes. To change the language your game's UI and dialogue display in, go to Settings > Language > Language Settings and select the language you prefer.Your voiceover language and game language do not have to match.6. What time zone is my server based in?All in-game times will display in your device's time zone. Community announcements and web events will feature UTC. 7. What are the minimum device requirements?[iOS] Minimum Requirement - iPhone 5S or equivalent Recommended - iPhone * or equivalent [AOS] Minimum Requirement - S4 or equivalent Recommended - Galaxy S5 or equivalent8. What happens if I reset my account?If you reset your account, all of your account data will be deleted. This includes of your account data on other servers. Please make use of this feature very carefully and be certain that you wish to reset your account!If you have a question that is not addressed here, please feel free to send us an inquiry!
How to Link Your Epic Seven Account to STOVE
Hello Heirs,The first time you open Epic Seven, you can play using either your STOVE account or a guest account.However, when playing with a guest account, if any of the following happens, you will be unable to access your account: 1. You change devices 2. Your account is reset (either by yourself or otherwise) 3. The game is reinstalled 4. The game is updatedYou can protect your Epic Seven account data by linking it to STOVE. To link your account, please follow the steps below.1. Go to Lobby and tap on the icon marked below, then go to Settings.2. Tap on Account Settings and go to Account Management.3. Tap on Transfer Character.4. Select the account that you want to link the game to and follow the on-screen instructions.We strongly recommend that you link your account to STOVE via email for maximum security.If you have any questions about linking your account, please contact us anytime via Customer Support (in the Settings menu).
I want to send an inquiry.
If you feel that there has been a mistake with your account, or if you have any other questions, please do not hesitate to send us an inquiry. However, we do request that you please follow the format below to ensure swift and accurate answers.-----------------------------------------------------------------------------------------------------Necessary Account Information- In-game nickname:- (In case of refunds) Google Play order number: (Ex. GPA.1234-1234-1234-12345)- Additional information:-----------------------------------------------------------------------------------------------------** Please log in to STOVE after sending a message to check for our response.** If we receive messages which do not include the above information, your answer may be delayed.** Please note that it may take up to 3 business days to receive a response.