All Posts
[Issues] 9/13(Fri) Known Issues [1]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 9/13(Fri). 1. An intermittent issue where, upon entering Equipment Management, an abnormal message isdisplayed, and equipment cannot be changed → We are currently looking into this issue and will resolve it as soon as possible. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
[Banned] 9/13(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:242 - Abnormal Behavior In-Game:27 - Abnormal Account Creation:215 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
[GM] Holiday Service Hours Announcement [3]
Hello, Heirs! This is GM Dominiel. We would like to inform you that due to the South Korean Holiday, Chuseok, customer service operations will be temporarily suspended. Please see below for more details. ■ Holiday Service Hours Announcement - Affected Dates: 9/16 (Mon) ~ 9/18 (Wed) During the holidays - Details: Customer Service Operation Suspension (1:1 Inquiry response) - You can visit the customer service website during the holidays. (The chatbot and 1:1 Inquiry registration will be available) We will do our best to respond as fast as possible to the 1:1 Inquiries from 9/19 (Thu). We are grateful for the support that our Heirs have shown Epic Seven. Thank you.
Inventory Slot Upgrade (Bag Upgrade)
when I wanted to continue the story mission, it turned out to be blocked by a full bag and a notification came out to increase the capacity... and I had increased the capacity to full by 350... and spent around 800 skystones... not long after I continued the mission again, it turned out the capacity my bag was full again and a notification came out to add more, around 700 maximum... but I was confused as to why my bag qty was only 125... because it said 130/700... it turned out the bag capacity had not increased when I increased it to 350... and was curious, I try to increase it from 125 to 150 but it works...
Ml coins
Me salió un moonlight repetido el cual fue cecilia caída pero no me dio monedas moonlight de la tienda y es raro porque ya la tenía, esto fue en el evento de las 150 tiradas moonlight, de hecho, cuando me toco otra vez ml cermia si me dio las monedas, no sé si fue porque tenía el inventario lleno de héroes y no lo conto, no sé si es en verdad un bug o funciona así el juego, espero que me puedan ayudar y que el juego siga mejorando. No he podido tomar imágenes porque pensé que era normal, pero creo que es raro.
Tree of Genesis Bugs [3]
Sage I and stage 11 are bugged O stage I, the goblin is supposed to become stunned with exactly 7 buffs at the start of his turn. I have tried multiple combinations of buffs and debuffs to account for the unique effect, but it never activates. On stage 11, all of the mechanics include "3 buffs" yet the only acquirable buff is the boss's immunity that he gains if you have 3 buffs. I have read everything and these two stages appear to be physically impossible to complete as the mechanics cannot or do not activate. This leads me to think they are bugged
Arena promotion rewards.
I'm not sure if this is how the arena works, but everytime I reach a new tier level, I do not receive the promotion rewards.. I use to receive the rewards right before I hit Legend rank, and after that everytime I reached a new tier it would keep me at 5,200 points despite the fact that I have more.. Unless we're supposed to wait for the season to end or something? And then it'll be calculated based off your last place? I am really confused..
[Maintenance] 9/12(Thu) Patch Notice [19]
Hello, Heirs! This is GM Dominiel. Epic Seven will have a patch on 9/12(Thu). Please note that while players may experience some server instability during this time, your game data will be unaffected. Please see below for more details. ■ 9/12(Thu) Patch Information 1. Schedule: 9/12(Thu) 12:40 ~ 13:00 UTC 2. Details: - An issue where Mercedes can repeatedly revive in Episode 5, Stage 10-8 Genesis Hall - An issue where the 'Otherworldly Chest' icon is displayed in the materials list on the [Sanctuary] > [Alchemist's Tower] > [Crafting Materials] screen - An issue where the "Purchase a Catalyst" mission in Hero's Path I is being counted by the number of purchases rather than the number of catalysts ※ Please Note - Even if the game closes after the patch application, the player’s game data will be unaffected. - Once the patch is distributed, reconnecting to the game will automatically install the patch. - During the patch, you may be abruptly disconnected from the game. Reconnecting the g