General News
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/496a10e289094165b052f3c03d47bb11.png)
[Issues] Notice: Failed Resource Update on PC Client [9]
Hello, Heirs! This is GM Dominiel! If you experience a "Failed Resource Update" error on the Epic Seven PC Client following the 1/24 (Fri) patch, please delete the game completely, reinstall it, and try again. We apologize for any inconvenience these issues may have caused. We will do our best to provide our Heirs with a more stable and enjoyable gameplay environment. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/e842929f95fa4dceb08e0016245ada41.png)
[Banned] 1/24(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:29 - Abnormal Account Creation:29 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/76b291b5941a484ca372875c5bd4966d.png)
[Issues] Holiday Service Hours Announcement [2]
Hello, Heirs! This is GM Dominiel. We would like to inform you that due to the Lunar New Year holiday in South Korea, customer service operations will be temporarily suspended. Please see below for more details. ■ Holiday Service Hours Announcement - Affected Dates: 1/27 (Mon) ~ 1/30 (Thu) During the holidays - Details: Customer Service Operation Suspension (1:1 Inquiry response) - You can visit the customer service website during the holidays. (1:1 Inquiry registration will be available) We will do our best to respond as fast as possible to the 1:1 Inquiries from 1/31 (Fri). Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/a283a5c6363743d39959b59755270be7.png)
[Issues] 1/23(Thu) Post-Update Known Issue [4]
Hello Heirs, This is GM Dominiel. Following the update on 1/23(Thu), an issue was discovered in the game. Please see below for more detailed information. 1. An issue where playing Rift is not counting towards the "Year of the Blue Snake > Daily Resolution Event", preventing Heirs from earning points → We are aware of this issue and are working to resolve it so that Rift battles will count towards the event.→ We will do our best to fix this as soon as possible. We will continue to update you all on this issue by updating this announcement and we will do our best to provide better service for all of our Heirs in the future. Thank you
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/1e9011d22de541d4962bd45fc081073f.png)
[Issues] 1/16 (Thu) Unpaid Log In Reward on Asia Server
Hello, Heirs. This is Dominiel. We've confirmed that the Asia server log-in reward was not distributed on 1/16 (Thu). Therefore, we'll additionally distribute the log-in reward. Please see below for the details. We apologize for any inconvenience caused by this issue. ■ 1/16 (Thu) Redistribution of Un-paid Log In Reward on Asia Server 1. Schedule: 1/22 (Wed) 12:00 ~ 1/26(Sun) 19:59 UTC 2. Target Server: Asia Server 3. Reward: 50 Energy daily ※ The reward will be sent to your mailbox when you log in during the distribution period. (Storage Period: 7 Days) We will do our best to provide better service. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/eb716fa81f30440daae1f711855c62b4.png)
[GM] Account Transfer Campaign for X Accounts (Formerly Twitter) Notice [9]
Hello, Heirs. This is GM Dominiel. We sincerely thank all Heirs for their continued love and support for Epic Seven. In order to provide stable services, login services via X accounts will be terminated in the latter half of 2025. To those of our members who use X accounts, we would like to inform you of the following. Please refer to the information below for more details. ■ New Registration Discontinuation and Account Transfer Campaign for X Accounts (Formerly Twitter) - Period: On January 21 (Tues), 2025, as of the upload of the notice - Description : Due to the planned termination of the X account login service during the latter half of the year, new account registrations with X accounts are discontinued for the website, effective immediately. For those that have been using the X account login service prior, the transfer campaign popup will appear upon logging in. ※ Currently, registering for STOVE using X accounts via the STOVE app and game apps remains available; however, this op
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/d45a5726675444349fcee85fd8e77e6d.png)
[Banned] 1/17(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:1 - Abnormal Behavior In-Game: 1 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/46f6a4d2b3b84767a8cfa9f09535273a.png)
[Issues] 1/17(Fri) Post-Update Known Issue [81]
Hello Heirs, This is GM Dominiel. Following the update on 1/17(Fri), an issue was discovered in the game. Please see below for more detailed information. 1. An issue where a black screen is displayed when running the PC client after the 1/16 (Thu) maintenance → We've identified that some Heirs are experiencing this issue and are currently investigating. → We'll do our best to resolve this issue as quickly as possible. We will continue to update you all on this issue by updating this announcement and we will do our best to provide better service for all of our Heirs in the future. Thank you
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/e88384b89b3e436aae93ead14eb6c654.png)
[GM] Relay Summon Packs 1 – 3 Purchase Limit Reset Pre-Announcement [14]
Hello, Heirs! This is GM Dominiel! Relay Summon Packs 1-3 are scheduled to have their purchase limit reset, and we would like to provide prior notice as follows. Please see below for more details. ■ Relay Summon Packs 1-3 Purchase Limit Reset Pre-Announcement - Relay Summon Packs are Summon Packs with stages, composed of Summon Currency. - Reset Schedule: 1/23 (Thu) 03:00 UTC * Please Note - The reset Relay Summon Packs 1-3 will be available for all Heirs with Rank 5 or above from [Shop > Pack], purchasable again from Stage 1. - If you haven't purchased Relay Summon Packs 1-3 before the purchase limit reset, please note that the remaining purchase limit will not be carried over after the reset schedule. - After the purchase limit reset on 1/23 (Thu), a new 4th Pack will be added to the Relay Packs. More details regarding the Relay Summon Packs will be provided via future update announcements. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/6c8fc235bab142949d4d533ca47eede1.png)
[Banned] 1/10(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:47 - Abnormal Behavior In-Game: 3 - Abnormal Account Creation: 44 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/eb45a04bbdf24bd3bc0edfbf6ebce9a5.png)
[GM] Arena Grit Season Closing Information [9]
Hello Heirs! This is GM Dominiel! Arena Grit Season will be coming to an end soon. For those who have not yet claimed their Battle Pass rewards, please view the details down below to avoid any inconvenience. ■ Arena Season Schedule - The following is the schedule for the end of the Grit Season and the start of the 2025-1 Season. Season Info Schedule Arena Grit Season End Korea/Asia/Japan 1/19 (Sun) 13:00 UTC Europe 1/19 (Sun) 22:00 UTC Global 1/20 (Mon) 05:00 UTC Arena 2025-1 Season Schedule Korea/Asia/Japan 1/19 (Sun) 18:00 UTC – TBD Europe 1/20 (Mon) 03:00 UTC – TBD Global 1/20 (Mon) 10:00 UTC – TBD ■ Arena Grit Season Frame Distribution - We will give more detailed information through a separate notice. ※ Please Note - When the 2025-1 Season begins, players will be able to purchase Grit Season exclusive items only with Conquest Points. - Players will not be able to purchase Grit Season exclusive items if they have already obtained them from the Grit Season Battle Pass. * Arena Grit
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/15e059c397f14ee48285b095fcc59898.png)
[Banned] 1/3(Fri) Banned Players [3]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:218 - Abnormal Account Creation:218 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/b7408f12baf4482f93127b839b341b53.png)
[Issues] [Known Issue] 1/2(Thu) Post-Update Known Issue [2]
Hello Heirs, This is GM Dominiel. Following the update on 1/2(Thu), an issue was discovered in the game. Please see below for more detailed information. 1. An issue where the World Arena Season title is not correctly displayed → The title "2025-1 Season" will be updated to "2025 Spring Season" to reflect the correct naming. 2. An issue where an error message is displayed after pressing the [Level Up] button from [Sunshine Garden > Garden Management] of the Special Side Story, Eerie Night in the Secret Garden → The error message can occur under certain circumstances, and can be resolved by leaving and re-entering the Garden Management screen. → The issue is currently being investigated, and we will do our best to fix it as soon as possible. 3. An issue involving those who have a recorded history of completing Week 3 of the Special Side Story, “A Day for Raspberry Pie,” where once users click on the [Side Story > A Day for Raspberry Pie] banner, users are shown an error message and redir
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/c7408feb46dc43c383d08856dfbf9e2f.png)
[Banned] 12/27(Fri) Banned Players [4]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:26 - Abnormal Account Creation:26 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/613d81131c804319966988f31e26aded.png)
[GM] Start Dash Pack and First Skystone Purchase Doubled! Event Reset Notice [6]
Hello Heirs! This is GM Dominiel! Start Dash Pack and the First Skystone Purchase Doubled! Event will be reset. Please see below for more details. ■ Start Dash Pack Reset Notice - Start Dash Pack is available for purchase to all Heirs with an Account Rank of 4 or above. - When the pack is reset, it will be available from [Shop > Pack] and will appear in the Shop for 3 days. [ Reset Schedule ] - 2025/01/02 (Thu) after the maintenance UTC ■ First Skystone Purchase Doubled! Event Reset - The Buy 1 Get 1 Free Event for the first Skystone purchase will be reset. - Players may purchase Skystone with the reset Buy 1 Get 1 Free Event benefit from [Shop > Skystone]. [ Reset Schedule ] - 2025/01/02 (Thu) after the maintenance UTC * The First Skystone Purchase Doubled! Event will be newly applied after the maintenance on 2025/1/2 (Thu) and any unused First Purchase Doubled! Event before the reset will not be accumulated, so please purchase it within the period. More details of the Start Dash Pack
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/7afc797d067846909f8e5349db334f83.png)
[Banned] 12/20(Fri) Banned Players [7]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:189 - Abnormal Account Creation:189 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/f76da134175348e4bd8cfc1fc2fb90d8.png)
[Issues] 12/20 (Fri) Un-paid Log In Reward on Korea Server [1]
Hello, Heirs. This is Dominiel. We've confirmed that the Korea server log-in reward was not distributed on 12/20 (Fri). Therefore, we'll additionally distribute the log-in reward. Please see below for the details. We apologize for any inconvenience caused by this issue. ■ 12/20 (Fri) Redistribution of Un-paid Log In Reward on Korea Server 1. Schedule: 12/20 (Fri) 04:30 ~ 12/21(Sat) 18:00 UTC 2. Target Server: Korea Server 3. Reward: Energy x50 ※ The reward will be sent to your mailbox when you log in during the distribution period. (Storage Period: 7 Days) We will do our best to provide better service. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/799f80c0fe7b4133ab2f666a1960271a.png)
[Issues] Holiday Pack 3 Available for Purchase
Hello, Heirs! This is GM Dominiel! The issue with Holiday Pack 3's temporary unavailability has been fixed, and it is now on sale in-game. We sincerely apologize for any inconvenience this may have caused. We will do our best to provide a better gaming experience. Thank you. Holiday Pack 3, one of the Holiday Packs scheduled to be on sale from today, will be temporarily unavailable for purchase temporarily. ■ Holiday Pack 3 Temporarily Unavailable for Purchase - Schedule: 12/19 (Thu) - TBD We sincerely apologize for any inconvenience this issue may have caused, We will do our best to resolve it as soon as possible. We will continue to update you on the issue through this notice. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/ee37c2ac9833487a82adf8530f56b41f.png)
[GM] Epic Seven PC Client Official Release Notice [31]
Hello, Heirs! This is GM Dominiel! The Epic Seven PC Client's pre-release period is over, and the official release will begin on 12/19 (Thu) after the maintenance! Enjoy Epic Seven to the fullest on your PC now! ■ Epic Seven PC Client Official Release Notice 1. Schedule: 12/19 (Thu) after the maintenance 2. Details: Epic Seven PC Client Official Release 3. How to Install: ▶ PC Client Installation Guide Additionally, to celebrate the official release of the PC Client with you, we've prepared an exclusive event and various benefits! For Heirs who haven't tried the PC Client yet, now is the perfect chance to give it a try! [PC Client Exclusive! Value Pack Limited Sale (▶ Link)] Please come and check out the Exclusive Value Pack that can only be purchased when you log in through the PC client during the limited sale period. 1. Sale Period: 12/19 (Thu) after the maintenance – 1/16 (Thu) 02:59 UTC [PC Client Exclusive! Payment Discount Event (▶ Link)] Players will be able to receive a 3% dis
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/f9b013cdd81f482ca5be455cf61278d3.png)
[Issues] 12/13(Fri) Known Issues [8]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 12/13(Fri). 1.An issue where the French description of the Artifact [Proof of Friendship] effect differs. → This is a text issue, and the actual Artifact effect, [HP Increase], is being applied correctly. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/0cd8a94cbd5f43aaa0c4785817b782e2.png)
[Banned] 12/13(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:7 - Abnormal Behavior In-Game: 7 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/949b7f5148be4dcca1eafe56b0e75a1a.png)
[GM] "Rift Challenge Pack – Wukong" Sale End Date Rescheduled [5]
Hello, Heirs! This is GM Dominiel! We would like to inform you that the "Rift Challenge Pack – Wukong," which was a 2-week offer available to Heirs who have access to Rift, has had its sale end date rescheduled. Please see below for more details regarding the pack's end of sale. ■ "Rift Challenge Pack – Wukong" Sale End Date Rescheduled 1. End of Sale Schedule The "Rift Challenge Pack - Wukong" is a pack that allows an access to the Wukong Drop Rate Up. After the sale period ends, it will no longer be available for purchase. If you would like to purchase the pack, please do so within the allocated time frame. Before After By the end of Rift Season – 12/19 (Thu) 02:59 UTC 2. End of Sale Item: Rift Challenge Pack – Wukong * Please Note - Purchasing the "Rift Challenge Package – Wukong" grants access to the Wukong Drop Rate Up event for 2 weeks, regardless of the pack's End of Sale schedule. - After purchasing the pack, the Wukong Drop Rate Up is applied. However, any remaining summon cou
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/0d640a667d834f6cbb3321917bc8cf9a.png)
[Banned] 12/06(Fri) Banned Players [6]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:175 - Abnormal Behavior In-Game:147 - Abnormal Account Creation:28 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
![image](http://image.onstove.com/850x0//d2x8kymwjom7h7.cloudfront.net/live/application_no/96001/default/d3bce5fa9d614e088775bc902db4fd67.png)
[Issues] 12/5(Thu) Post-Update Known Issue (Added on 12/6) [26]
Hello Heirs, This is GM Dominiel. Following the update on 12/5(Thu), an issue was discovered in the game. Please see below for more detailed information. 1. An issue where Epic Seven PC Client is not running on STOVE Launcher → We’re currently investigating this issue. Thank you for your patience as we work to resolve the problem as soon as possible. → Temporary fix 1) Force-close Epic Seven by going to Windows > Task Manager 2) Close and restart the STOVE Launcher 3) Log in 4) Select Epic Seven in the STOVE Launcher and click “Play” to run the game. ※ If the issue persists, please reboot your PC and try running the Epic Seven PC Client again. → (Added on 12/6) Additional Information on Temporary Fix If running the PC client is still not possible even after following the previously provided temporary fix, and the game is installed on a drive other than the C drive, please try reinstalling it on the C drive and then logging in again. ① Completely uninstall Epic Seven and the STOVE PC cl