General News
[GM] Epic Seven Version Update Survey [1]
Hello Heirs, This is GM Dominiel. We are conducting a survey to gather our Heirs' satisfaction levels and suggestions regarding the recent Epic Seven version update. ■ Schedule 6/11 (Thu) 09:00 - 6/18 (Thu) 02:59 UTC ■ Epic Seven Version Update Survey https://ko.surveymonkey.com/r/N8D59HQ Thank you for always sharing your valuable feedback. We will carefully review your sincere feedback and do our best to deliver better service. Thank you.
[Issues] 6/10(Wed) Known Issues (Added at 13:15) [3]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 6/10(Wed). 1. An issue where the link in Patch Note notification mail does not work properly. - Separate mail will be sent to inform you of the patch notes, and we will not delete the previously sent mail, so please refer to it for your use. 2. An issue where the [Event > Time of Worship] is not exposed We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
[GM] Guild War 2026-1 Season Closing Information [1]
Hello, Heirs. This is GM Dominiel. The fierce war between the strongest Guilds! The Guild War 2026-1 Season will be coming to an end. ■ Guild War 2026-1 Season Ending & Pre-Season Schedule - After the end of the Guild War 2026-1 Season, the top 32 Guilds will advance to the Guild War Tournament. * Detailed information about the Guild War Tournament will be provided at a later date. Season Info Schedule Guild War 2026-1 Season Closing Schedule 6/13 (Sat) 02:59 UTC Guild War Pre-Season Schedule 6/13 (Sat) 03:00 UTC - * This schedule is subject to change. * We will provide you with more details regarding the schedule for the end of the Guild War Pre-Season and the start of the next season at a later date. ■ Guild War Pre-Season Information - The same rewards as the regular season will be granted for Success/Failure/Draws for the Guild War Pre-Season. - Items sold during the Guild War 2026-1 Season will be available for purchase in the Guild Shop. Thank you to everyone who participated in
[Banned] 6/5(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned: 274 - Abnormal Behavior In-Game: 274 - Abnormal Account Creation: 274 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
[GM] World Arena Spectator Limit Notice [2]
Hello Heirs, This is GM Dominiel! To ensure a stable service environment, the number of participants allowed to spectate in World Arena will be limited. Please refer to the details below for more information. ■ World Arena Spectator Limit Notice - Schedule: 6/5 (Fri) 07:00 UTC - Details: World Arena Spectator Limit - Spectator Limit: 10 Heirs * The Spectator Limit is subject to change in the future. We will continue to do our absolute best to provide an optimal gameplay environment. Thank you.
[GM] 6/5 (Fri) Epic Seven Client Update Notice (Added on 6/8 01:40 UTC) [6]
Hello Heirs, This is GM Dominiel! On 6/5 (Fri), Epic Seven will receive a client update. Please see below for more detailed information. ■ 6/5 (Fri) Epic Seven Client Update Notice 1. Schedule: 6/5 (Fri) 02:00 UTC 2. Details: For Service Stabilization 3. OS: Google Play, Google Play Games ※ Please Note! - The latest client update can be downloaded by each device’s particular store. - The appearance of the client update may vary depending on your device. - (Added on 6/8 01:40 UTC) If the app has not been updated by 05:00 on 6/9 (Tue), the update will be applied automatically. - The timing of the client update availability may vary depending on the device being used. ※ If the update does not appear in your store, please see below! [Google Play] ① Go to [ Google Play > Menu > My Apps/Game ] and tap the update button. ② Go to [Settings > Applications > Google Play Store > Storage > Delete Cache] ③ Please search for [Epic Seven] and download the client update. We promise to do our best to p
[Issues] 6/4(Thu) Known Issues (Added on 6/4 10:10 UTC) [17]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 6/4(Thu). 1. [Android] An issue where the game would intermittently forcibly close. 2. An issue where an error message appears during Background Battling in Night of Condemnation. 3. An issue where Tamarinne is displayed in the default skin when using the 3rd skill, "Shining Star☆", after equipping the "Casual Wear Miracle Maid Tamarinne" skin. 4. An issue where the owned Salome emojis are not displayed correctly after the update. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
[Banned] 5/29(Fri) Banned Players [1]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. ■ Illegal Programs / Modifications / Account Ban Information 1) Accounts Banned: 810 - Abnormal Behavior In-Game: 810 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
[Issues] 5/27 (Wed) Known Issues (Added on 5/28 04:20) [10]
Hello Heirs. This is GM Dominiel. The following issues were discovered in the game on 5/27 (Wed). Please see below for more detailed information. 1. An issue where Victory Points are fixed at 2,000 when winning against a Champion League NPC while in Champion League in [God of Battle's Colosseum] 2. An issue where the abnormal exposure of touch effects (Resolved) → The touch effect is exposed as the default touch effect until the issue is fixed. → Please reconnect the game if you experienced the issue before applying the default touch effect. → (5/28 04:20) The issue has now been fixed. We apologize once again for the inconvenience. We sincerely apologize for any inconvenience this may have caused to our Heirs. We will continue doing our best to provide you with the best service possible. Thank you.
[GM] Epic Seven Artworks Vol. 3 English Edition Now Available (Added on 5/28) [13]
Hello, Heirs. This is GM Dominiel. Following the Epic Seven Official Artworks Vol. 1 and Vol. 2, the newly released Vol. 3 English Edition will be available on the Smilegate Shop starting May 29! Epic Seven Artworks Vol. 3 features never-before-seen illustration sketches, behind-the-scenes stories, and comments from the Art Team, making it even more special. We hope for your continued support for Artworks Vol. 3, now available in English for Heirs around the world! ■ Epic Seven Official Artworks Vol. 3 English Edition ■ Epic Seven Official Artworks Vol. 3 English Edition Special Rewards Just like the Korean edition, you will receive the Artworks Vol. 3 Limited New Pet, Mascot Zieg, and a Profile Card Frame. Additionally, the Artworks Vol. 3 Special Pack includes an unreleased Cutscene Storyboard Book, Shaker Key Chain, Lenticular Bookmark, and Photocard, and will be sold in limited quantities. ■ Epic Seven Official Artworks Vol. 3 English Edition Special Pack Contents 1. Cutscene Story
[Banned] 5/22(Fri) Banned Players [2]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned: 213 - Abnormal Behavior In-Game: 213 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
[Issues] 5/21(Thu) Known Issues (Added on 5/22 03:03) [4]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 5/21(Thu). 1. An issue where an error popup is displayed when purchasing Objects in [God of Battle's Colosseum] 2. An issue where the effect [Final Deliverance additionally activates during Dual Attacks] on Hecate’s Exclusive Equipment 1 does not activate while sealed 3. (Added on 5/22) An issue where the Combat Readiness decrease prevention effect of Ivana's Skill 2 passive, "Light of Repose," is applied even when Ivana is inflicted with Seal We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
[Issues] Payment Temporarily Unavailable For PC Client Notice [1]
Hello Heirs! This is GM Dominiel! Due to the PC Client Payment Maintenance on 5/19 (Tue), PC payments will be unavailable during the maintenance period. Please see below for more details. ■ Payment Temporarily Unavailable For PC Client Notice 1. Schedule: 5/19 (Tue) 21:00 - 5/20 (Wed) 01:00 UTC 2. Details: Payment will be temporarily unavailable for the PC Client due to the PC Client Payment Maintenance 3. Affected Content: - PC Client In-game Payment Unavailable - PC Online Service Payment Unavailable (Purchasing from Store, recharging Cash, and using Coupons) - Checking STOVE Cash, Points & Flakes balance, Coupons, Epic Points Unavailable *During the maintenance period, Players may temporarily experience difficulties accessing the game smoothly due to package banner loading when entering the game. Payments using mobile devices will still be available during the maintenance period. Any changes to the maintenance or further details will be provided through this notice. Thank you.
[Banned] 5/15(Fri) Banned Players [4]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned: 1,219 - Abnormal Behavior In-Game: 1,219 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
[Issues] 5/14(Thu) Known Issues (5/15 3:03 added) [18]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 5/14(Thu). 1. An issue where the connection is unstable when spectating the World Arena. -> The spectating function is temporarily disabled until the relevant issue is fixed. 2. (5/15 added) An issue where the Chat feature can be used while playing World Arena 3. (5/15 added) An issue where voice lines do not play when the Alluring Wings Lidica skin is equipped We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
[GM] PC Client Exclusive Epic Points (BETA) New Currency Release Notice
Hello Heirs. This is GM Dominiel. New currencies, THB (Thailand) and PHP (Philippines), will be added to the PC Client Exclusive Epic Points (BETA). Please refer to the details below for more information. ■ PC Client Exclusive Epic Points (BETA) New Currency Release Notice 1. Schedule: 5/20 (Wed) 2. Details: New currencies, THB (Thailand) and PHP (Philippines), will be added. - For Heirs in Thailand and the Philippines who currently hold points in USD, holding points will be reissued in your respective local currency once the new currencies are added. - Please note that after the addition of new currencies, Heirs in Thailand and the Philippines will no longer be able to use USD. 3. Epic Points (BETA) New Currency Details Category Display Format (Official Currency Code) Minimum Unit of Use Thailand THB (Edited on 5/21) Ones Digit Philippines PHP (Edited on 5/21) Ones Digit * For more details regarding Epic Points, please refer to the [PC Client Exclusive Epic Points BETA Release Notice]
[GM] Notice Regarding STOVE Coupon Service Stabilization Maintenance on 5/10 (Sun)
Hello Heirs. This is GM Dominiel. To provide a more stable coupon service, STOVE coupon service stabilization will be conducted on 5/10 (Sun). Please refer to the details below to avoid any inconvenience. ■ Notice Regarding STOVE Coupon Service Stabilization Maintenance on 5/10 (Sun) - Schedule: 5/10 (Sun) 21:00 – 21:40 UTC - Details: STOVE coupon service stabilization - Affected Content: During the maintenance, you may experience brief delays or errors (less than 1 minute), when registering, issuing, or using coupons on STOVE PC and mobile. ※ Please Note! - During the maintenance, please refrain from using coupons in the Coupon Box and discount coupons if possible. - If you experience issues using a coupon during the maintenance, please try again after the maintenance ends. - The maintenance schedule is subject to change. Any changes will be additionally announced through this notice. We will do our best to provide you with improved service. Thank you.
[Banned] 5/8(Fri) Banned Players [1]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned: 1,430 - Abnormal Behavior In-Game: 1,430 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
[Issues] 5/6(Wed) Known Issues (Added on 5/7 10:07) [7]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 5/6(Wed). 1. [Hall of Trials] An issue where the Resonant Hero effect "Damage dealt by the Hero in the back row except for the caster increases proportional to the caster's max Health" is not being applied. 2. Issue where Players are unable to enter [Arena > Draft Arena] due to the “Next season preparation in progress.” popup being displayed. → (5/7 10:07) The issue was resolved through a separate measure on We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
[Banned] 5/1(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. ■ Illegal Programs / Modifications / Account Ban Information 1) Accounts Banned: 809 - Abnormal Behavior In-Game:809 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
[GM] Epic Seven Version Update Survey [42]
Hello Heirs, This is GM Dominiel. We are conducting a survey to gather our Heirs' satisfaction levels and suggestions regarding the recent Epic Seven version update. ■ Schedule 4/30 (Thu) – 5/7 (Thu) 02:59 UTC ■ Epic Seven Version Update Survey https://ko.surveymonkey.com/r/7XR8KLR Thank you for always sharing your valuable feedback. We will carefully review your sincere feedback and do our best to deliver better service. Thank you.
[GM] 5/1 (Fri) Customer Service Closure Notice [4]
Hello Heirs. This is GM Dominiel. We sincerely hope that all Heirs who enjoy playing Epic Seven find refreshing rest and joy in their daily lives. Please note that Epic Seven Customer Service will be closed on 5/1 (Fri) due to Labor Day, a public holiday in Korea. [5/1 (Fri) Customer Service Closure Notice] - Date: May 1, 2026 - Details: Customer Service Closed * During the closure period, 1:1 inquiries can still be submitted as usual through Customer Service. * Submitted inquiries will be responded to sequentially starting May 4 (Mon). Thank you.
[Issues] 4/29 (Wed) Known Issues [5]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 4/29(Wed). 1. An issue where a certain PC Client intermittently crashes. → Through the patch on 4/28 (Tue), we have addressed some of the causes of this issue. However, we have confirmed that the additional client crashes. → We sincerely apologize for the continued inconvenience caused by this issue since the update on 4/23 (Thu). We are committed to resolving this matter as quickly as possible.2. An issue where the UI is displayed abnormally when returning to Epic Seven after switching apps on mobile devices. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
[Issues] 4/28 (Tue) Known Issues [6]
Hello Heirs. This is GM Dominiel. The following issue has been discovered on 4/28 (Tue). 1. An issue where accessing World Arena and Guild War is unstable. → We are currently looking into the cause of the identified issue where accessing World Arena and Guild War is intermittently unstable in certain environments. We sincerely apologize for the inconvenience and will do our utmost to ensure stability as quickly as possible. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
